Ibis Chihuahua

Hotels
•
ibis
8.4 (1327 reviews)
Avenida Benito Juarez Garcia, 3115 Colonia Centro , Chihuahua , mx

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Poor service at reception
Uncomfortable location at night
Inadequate amenities

Categories

Cleanliness
8.15
Rooms were clean, but some guests reported issues such as hairs on the bed.
Service
9.15
Mixed feedback; some reviews highlighted friendly staff while others noted poor reception service.
Location
7.65
Location was central but felt unsafe at night due to the presence of homeless individuals.
Room Quality
8.15
Rooms described as small and uncomfortable for longer stays.
Amenities
8.65
Basic amenities available, though some guests reported issues with WiFi and air conditioning.
Value for Money
9.15
Value for money rated higher, particularly due to competitive pricing for basic amenities.
Food and Beverage
7.15
Breakfast received complaints for quality, but some enjoyed the buffet.
Overall Experience
9.15
Overall experience was generally positive despite individual issues; guests enjoyed the cleanliness and safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:46

Property Description

Convenient Location in Plaza Victoria Shopping Centre
Situated in Plaza Victoria Shopping Centre, Ibis Chihuahua provides easy access to nearby attractions like Plaza Libertad Square and the Chihuahua Museum.

Modern Rooms with Amenities
Each soundproofed room at Ibis Chihuahua features a flat-screen satellite TV, air conditioning, and stylish wooden floors, ensuring a comfortable stay with contemporary décor.

Dining Options and Services
Guests can indulge in a delicious buffet breakfast and authentic Mexican cuisine at the on-site restaurant. The hotel also offers a 24-hour snack service, a lobby bar, and a terrace for relaxation.

Book your stay at Ibis Chihuahua for a delightful experience in Chihuahua, with convenient access to the city's attractions and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1327 reviews
Cleanliness: 8.15
Service: 9.15
Location: 7.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 9.15
L
Lozano • solo_traveller • mx
10
Satisfecho.
Pros:

Muy pacífico y buen clima artificial.

Cons:

Todo está bien. Según mi criterio.

2026-06-20 • via Nuitee
I
Ibarra • solo_traveller • mx
8
Remodelación
Pros:

El clima

Cons:

El olor a viejo.

2026-06-19 • via Nuitee
M
Miranda Montañez • solo_traveller • mx
10
2026-06-19 • via Nuitee
G
Gar • solo_traveller • mx
8
Pros:

La atención de todo el personal excelente

Cons:

No hay camas king size y las camas son individuales

2026-06-17 • via Nuitee
N
Ninel • extended_group • mx
8
buena estancia si regreso
Pros:

La ubicacion del hotel esta muy centrico, la cama muy comoda se descansa bien el desayuno creo que pudiera mejorar

2026-06-17 • via Nuitee
M
Mendoza • solo_traveller • mx
9
2026-06-16 • via Nuitee
I
Ingrid • couple • mx
5
Regular
Pros:

La ubicación y la cama es muy cómoda

Cons:

Las toallas estaban sucias, el retrete del baño estaba despegado, el baño tenía muy mal olor. No había agua caliente

2026-06-15 • via Nuitee
M
Miguel • couple • us
8
2026-06-14 • via Nuitee
M
Maria Sandra luz • solo_traveller • mx
10
Pros:

Muy buena atención

2026-06-13 • via Nuitee
J
Jorge • extended_group • mx
10
Quite satisfied with my choice made.
Pros:

What I liked about Ibis Chihuahua was the location, close to downtown.

Cons:

I liked mostly everything.

2026-06-13 • via Nuitee
T
Torres • extended_group • mx
9
2026-06-10 • via Nuitee
E
Emmanuel • solo_traveller • mx
10
2026-06-10 • via Nuitee
G
Giovanni Michael • solo_traveller • mx
10
2026-06-10 • via Nuitee
L
Linda Isabel • family_with_children • mx
10
Agradable
Pros:

estuvo en buena ubicacion en si estuve agusto. muy seguro eso si, me gusto que el carro lo pude estacionar debajo de mi habitacion y la alarma la podia poner desde mi habitacion.

Cons:

no pude reservar con desayuno y nunca pude conectar la TV a WIFI, la limpieza estaba bien, pero podria haber estado mejor, eso si el agua sabia a agua de la llave,

2026-06-10 • via Nuitee
T
Tortolero • solo_traveller • mx
9
2026-06-10 • via Nuitee
B
Benjamin • solo_traveller • mx
9
2026-06-09 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Pros:

Instalaciones

Cons:

Todo es agradable

2026-06-08 • via Nuitee
J
Jorge • solo_traveller • us
8
Pros:

The value

2026-06-08 • via Nuitee
J
JORGE • solo_traveller • mx
10
2026-06-07 • via Nuitee
H
huntchihuahua • solo_traveller • mx
8
2026-06-07 • via Nuitee