PARK PLAZA BANGKOK SOI 18

Hotels
Radisson Hotel Group
8.8 (348 reviews)
Sukhumvit Soi 18, Sukhumvit Road, Klongteoy, Bangkok, Bangkok, 10110 , Bangkok , TH

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
No single-use plastic water bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Outstanding staff
Great location
Cons:
Cleanliness issues
Declining breakfast quality

Categories

Cleanliness
8.01
Concerns about cleanliness mentioned; used insoles found under the bed.
Service
9.98
Staff described as outstanding and accommodating.
Location
9.52
Location praised as excellent and convenient for attractions.
Room Quality
8.47
Generally good, but some issues reported with the shower and cleanliness.
Amenities
9
Amenities were satisfactory, but breakfast quality has declined.
Value for Money
8.96
Overall value considered good; spacious rooms and decent services.
Food and Beverage
8.01
Breakfast quality has been declining; previously a strong point.
Overall Experience
8.48
Overall experience affected by cleanliness issues and inconsistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:40

Property Description

Experience a perfect blend of luxury and comfort at PARK PLAZA BANGKOK SOI 18, your gateway to the vibrant heart of Bangkok.

Recreation and Relaxation
Dive into our outdoor pool, unwind in the hot tub, or get energized in our fully-equipped fitness center—perfect for both relaxation and rejuvenation.

Dining Delights
Savor exquisite local and international flavors at Mezza Restaurant. Enjoy a refreshing drink at the poolside bar or indulge in room service during limited hours, making every meal a special occasion.

Convenient Amenities
Stay connected with complimentary Wi-Fi, and take advantage of our business center and meeting facilities. With a roundtrip airport shuttle and free self-parking, your convenience is our priority.

Discover the charm and excitement of Bangkok while enjoying unparalleled comfort. Don't miss the chance to book your stay now!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 348 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.48
S
stemonsonf Solo travel
10
Great hotel
Pros:

Had a great stay at this hotel. Perfect location for me. Nice and friendly atmosphere. Rooms airy and always clean. And a nice pool area as well.

A special thanks to the front desk staff, always greeting ne with a big, warm smile -Breeze, Tangmo and Paen.
Also special thanks to Feiya who made an extra effort to help me with my booking.

2026-03-23 via Tripadvisor
S
stephenbN2854UL Solo travel
10
What a team!!!
Pros:

Just finished a 5 night stay at the Park Plaza.

A lovely hotel, situated in a very convenient location with great transport links, but the real benefit is the staff!

Ms Breeze, Ms Tangmo, Mr Wat and Ms Dear are absolutely fantastic!!

Polite, caring, considerate and have a genuine interest in making sure you are 100% happy during your stay.

Nothing is a problem or an inconvenience, day or night.

I know that Thailand has a very positive customer service attitude in general, but the team at the Park Plaza are exceptional!!

Thank you so very much for making me feel so welcome and I can’t wait to come back.

2026-03-23 via Tripadvisor
T
tamaraaI4072CH Family Santa Monica, California
10
Great stay!!
Pros:

Great location, great staff, great pool! We had a lovely stay here and will be back!

2026-03-21 via Tripadvisor
E
eyalh2026 Couples
10
Great facilities and awesome staff!
Pros:

Very comfortable room, very large bad and spacious shower, pool and bar at the roof had a great vibe and facilities.
The receptionists were very welcoming and amicable, especially Feiya! She was very helpful and accommodating :)

2026-03-20 via Tripadvisor
S
Scenic16897329259 Solo travel
10
Great Service
Pros:

“I had a great experience at the front desk. Breeze Feiya and Dough was extremely professional, friendly, and helpful throughout my stay. They handled everything efficiently and made me feel very welcome. Truly excellent service!”

2026-03-18 via Tripadvisor
A
am0ldeshpande Business
4
Not too good experience
Pros:

Not very happy with the property. They don’t have laundry. U have to give laundry before 10 am to get it next day at 3 pm. They don’t have much of menu options for Pure Veg and Vegan people despite being an Indian restaurant. The room rent was also high as compared to others.

2026-03-18 via Tripadvisor
C
christopherandrewsnz NONE Napier, Hawke's Bay Region, North Island
4
Park Plaza has declined greatly.
Pros:

Unfortunately the Park Plaza has declined considerably over the last few years. Once the place I always stayed, I will not be returning. Rooms and hotel interior are looking worn and run down. Cleanliness is suffering and service from the reception staff is also declined. Its the small things that make a great experience and those small things were absent on this visit. A great shame.

2026-03-15 via Tripadvisor
A
Alvin0819 Solo travel Singapore
10
Nice stay
Pros:

Room are nice, friendly staffs especially breeze, feiga and ARM

2026-03-13 via Tripadvisor
A
Adventure741875 Solo travel
10
I felt like home
Pros:

Mr Pean and Mr Oui were most impressive in their duties in the lobby. I felt like home for their reception all the time. Inspite of busy with the customers, they have attended me like their family member.

Mr Abhy the chef was so expert in making my choice of food.
Ms Reli was very impressive at her services

2026-03-12 via Tripadvisor
J
johndL5551EB Friends getaway
10
Great staff
Pros:

Great location, very comfortable rooms, staff excellent in every way, Noei & K on reception especially welcoming

2026-03-05 via Tripadvisor
D
Deni089 NONE Gloucestershire, England
8
A Revisit
Pros:

We first stayed at this hotel ~ 12 years ago and chose to stay again because of it's location. It is close to terminal 21 of the Sky train so it makes it easy to get out and about to various points in Bangkok. The hotel has been renovated over the years and presents it self as a modern, clean and well appointed hotel. The staff are courteous, friendly and keen to help. In particular Mr Paen on the concierge desk who was very helpful with our questions. The roof top pool area has had a total revamp and is a very pleasant place to unwind after a day out sightseeing.

The bedrooms are large, with all the usual facilities. Comfortable beds. Nice showers. Lots of storage space.

We only had breakfast at the hotel and the food was plentiful and varied.

All in all a good place to stay.
The

2026-03-03 via Tripadvisor
H
holtender Couples Widnes, Cheshire, England
8
Declining …… sadly !
Pros:

It’s my forth visit, and imperfections are becoming more noticeable. the corridors are a bit battered and could do with decoration , some of the bedroom fittings and fixtures are past their best , but it’s still ok. Air conditioning is a bit hit and miss Location is perfect , quiet enough but with enough bars and restaurants within walking/staggering distance. A roof top pool that’s a sun trap, and best of all great staff.
I think I would go elsewhere next time unless there is a substantial refit

2026-03-02 via Tripadvisor
1
181marions Couples Mississauga, Ontario
10
Good choice
Pros:

Central location. Close to subway. Clean. Value for money. Nice pool. Nice room. Friendly and helpful staff.

2026-02-28 via Tripadvisor
S
siwikal Friends getaway
10
Great stay in BKK
Pros:

Excellent service. Staff were very professional and helpful. From the start of checking in process with Miss Feiya and others to checking out, we were very happy with the service and hospitality.

2026-02-28 via Tripadvisor
K
K2259CDcolina Family
10
Golf trip
Pros:

K at reception was excellent. Would stay here again

2026-02-28 via Tripadvisor
C
C7086SYstevew Couples Preston, Lancashire, England
10
Bangkok stopover
Pros:

Our interactions were exemplary. The staff on reception were most helpful and respectful. The concierge was a great source of help and advice. The restaurant and bar staff were most attentive. The staff as a whole helped to make our stay a very happy one.
Our room was clean and comfortable and well equipped. The hotel had good access to the metro and skyrail and was in walking distance to some shopping malls.
We felt it was good value.

2026-02-19 via Tripadvisor
J
jamilahjam Solo travel Nambucca Heads, New South Wales
10
Fabulous ✨🙏
Pros:

I had a truly wonderful stay at Park Plaza Bangkok Soi 18. From the moment I arrived, I felt warmly welcomed and genuinely cared for. The hotel is beautifully maintained, comfortable, and perfectly located, but what truly made my stay special was the exceptional staff.
A very heartfelt thank you to Namdrel, Dear, and Tangmo. Your kindness, professionalism, and beautiful smiles made every day brighter. Nothing was ever too much trouble, and you made me feel at home away from home.

I will leave with gratitude in my heart and would happily return again. Thank you for such a memorable experience 🙏

2026-02-16 via Tripadvisor
B
bradbO7127SW Solo travel
10
Amazing stay and staff.
Pros:

All the employees I interacted with who were Breeze, Feiya, Tangmo, K, Oui, Wat and Dear were fantastic helpful and very friendly. They handled any issue or question I had perfectly and made my stay so much more enjoyable. I would love to stay here again in the near future.

2026-02-05 via Tripadvisor
R
richardm19622012 Friends getaway Bedford, Bedfordshire, England
10
Great hotel value for money and position
Pros:

Arrived to a warm welcome from Breeze and later also from K and the team. It is positioned 5 minute walk down Soi 18 from Sukhumvit. So near all the hubbub of the city but no noise pollution right nearby. Lovely rooftop pool. Rooms spacious and although laundry was late being delivered one day it was perfect. Room view was poor but expected that for the cheapest room. All the staff are so friendly and helpful. Guy on concierge was lovely. Didn’t get his name. Reception team so friendly. Breakfast fine for about gbp 7 so cannot complain. Great spot, excellent value. Enjoy

2026-02-03 via Tripadvisor
5
512deepikak Friends getaway Munich, Upper Bavaria, Bavaria
10
Good budget hotel
Pros:

We stayed here for 4 days and I must say the staff was very welcoming, polite and helpful.
Would gladly recommend this stay.

2026-01-28 via Tripadvisor