Uptown Palace

Hotels
8.4 (6872 reviews)
Via Santa Sofia 10 , Milan , it

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
View
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.65
Some reviews highlighted cleanliness issues and poor housekeeping.
Service
9.15
Generally positive mentions of staff, but some criticisms noted.
Location
9.15
Consistently praised for its central location and views.
Room Quality
8.15
Mixed reviews; rooms are described as beautiful and spacious, but some found them small or lacking amenities.
Amenities
8.15
Amenities are noted as basic with some lacking in quality.
Value for Money
7.65
Average reviews about value for money, with comments on prices being high for what is offered.
Food and Beverage
8.65
Generally good feedback on dining options and views.
Overall Experience
8.65
Most guests enjoyed their stay despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Luxurious Accommodation

Uptown Palace offers contemporary, soundproofed rooms with flat-screen TVs, free WiFi, and private bathrooms with plush bathrobes and slippers. Upgrade to a Junior suite for a spacious living area or a suite with a separate living room and stunning views of Milan Cathedral from the balcony.

Exquisite Dining Experience

Indulge in a delicious breakfast buffet with fresh fruit, pastries, and cappuccino. The hotel's restaurant serves a mix of Italian and international cuisine, featuring homemade pasta and seafood specialties. Guests can enjoy meals at the bar throughout the day, upon request.

Convenient Location

Situated just a 5-minute walk from Milan's Missori Metro Stop, Uptown Palace is the perfect base for exploring the city center on foot. Don't miss the iconic Galleria Vittorio Emanuele, a short 15-minute walk away, and easy access to Milan Linate Airport, only 7 km from the hotel.

Book your stay at Uptown Palace now for a luxurious and convenient experience in Milan!

Important information:

Please note that the property reserves the right to pre-authorize your credit card before arrival.

Please note that laundry service is not available on Sunday and on public holidays.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card or a new credit card.

When booking [3] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6872 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
L
Lok solo_traveller sg
9
Good hotel, poorly run restaurant
Pros:

I visited during heatwave. The place is very comfortable with air-conditioning.
The front desk staff is super helpful.

Cons:

The breakfast option is poor however. Mainly pastry. Not much option for protein.

The view is great. They did not allow me to take window seats even there's literally very empty when I walked in. I understand it may be reserved but they don't even try to check and see if I can dine in with shorter hours or what. Didn't manage to eat dinner there throughout 5 days stay.

2026-07-04 via Nuitee
F
Fadi couple il
10
2026-07-04 via Nuitee
M
Maria Giuseppina couple it
6
2026-07-04 via Nuitee
D
Davina extended_group ch
8
Really enjoyable. Room 809 is the room!
Pros:

The location. 15 mins walk to the Duomo. I didn’t think it far. there are many shops around to look see. There is no parking at the hotel. We had to park in a park house and got a discounted parking rate. There is space to park the car and offload the luggage before going to the park house.
The room- I was very surprised. there was a man when we were checking in who was complaining about the rooms and how they need upgrading. So, I was a bit worried what to expect and I was pleasantly surprised. We asked for rooms close to each other and they delivered on that. I think one of the rooms was even upgraded. the rooms were in a small alcove and side by side with an extra door to close off and have even more privacy. the rooms were 809 and 810. The room 809 has a lovely view of the Duomo! the bed way nice and big! enough from for 2 people to have enough space. I would even say the rooms were big. there was a lot of space to comfortably move around. and free slippers!!
The bathroom had a high tub. this was a worry for me trying to get in and out as it was quite high so if you have any problems getting in and out of a bathtub, please note. But it was big, comfortable and with a bidet as well. The mirror comes with a heater to get rid of condensation on the mirror. Fancy!
The restaurant is on the top floor with a beautiful view. Just gorgeous. the dinner menu wasn’t full of options, and we did have to really think about what we wanted. the staff were just lovely. I needed some ice for my water bottle, and they happily supported me with it.
I really enjoyed my stay at the hotel. I would definitely stay there again.

Cons:

nothing much to say about this apart from the high bathtub. not a dislike but a caution.

2026-07-04 via Nuitee
R
Rada extended_group au
6
2026-07-03 via Nuitee
D
Dotan couple il
9
Pros:

Great service. Good breakfast, clean and comfortable.

2026-07-03 via Nuitee
F
Francisco couple es
10
Vistas de ensueño
Pros:

Las vistas son espectaculares, y la ubicación excelente.

2026-07-03 via Nuitee
I
Imad solo_traveller ma
7
Normal
2026-07-03 via Nuitee
J
Julio extended_group br
9
Pros:

Limpeza e tamanho dos quartos.

Vista do restaurante.

2026-07-03 via Nuitee
M
Meshal solo_traveller sa
5
Pros:

بصراحه الفندق مرتب ونظيف لكن جمع الغرفه مره صغير مافي مكان تفتح الشنطه والسعر ع حجم الغرفه احسه مبالغ فيه شوي
الاستقبال كويسين موقع الفندق حلو والشارع مرتب

Cons:

المكيف كان خربان لثلاث ايام بلغتهم ولا صلحو شي للاسف

2026-07-03 via Nuitee
B
barzan extended_group kw
9
2026-07-03 via Nuitee
Y
Youssouf couple pt
4
J‘ai pas aimé bcp
Pros:

Rooftop

Cons:

La douche

2026-07-03 via Nuitee
G
Greta couple ch
8
Ich würde das Hotel wieder buchen wegen der ruhigen Lage und dem schönen Zimmer, das wir bekommen haben und dem freundli
Pros:

Die schöne Aussicht vom Restaurant im 13. Stock .
Das Personal war sehr freundlich, überall. Sehr angenehmer Aufenthaktsraum. Geschmackvoll eingerichtet und gute Klimaanlage und schöne Zeitschriften.

Cons:

Das Essen zu oberst war zu teuer. Vorspeise war sehr gehoben und ein Blickfang. Die Hauptspeise leider enttäuschend bei beiden. Wir haben beide verschiedene Hauptspeisen serviert bekommen und hat uns beide enttäuscht.

2026-07-03 via Nuitee
H
Hind solo_traveller gb
9
My staying was excellent and I recommend the hotel.
Pros:

The location, caring about the guests, breakfast and the reception.

Cons:

The smell of the corridors especially after vacuuming.

2026-07-02 via Nuitee
C
Claudia couple uy
8
Pros:

La ubicacion inmejorable !

Cons:

Durante nuestra estadia, wi fi no funciono.

2026-07-02 via Nuitee
B
Boglárka couple hu
8
Cons:

A reggeli borzalmas volt!

2026-07-02 via Nuitee
M
Marine couple fr
8
2026-07-02 via Nuitee
D
Dulce Maria couple at
8
2026-07-02 via Nuitee
T
Taozhi solo_traveller gb
10
2026-07-01 via Nuitee
D
Daniella solo_traveller au
10
2026-06-30 via Nuitee