Uptown Palace

Hotels
8.4 (6763 reviews)
Via Santa Sofia 10 , Milan , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
View
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.65
Some reviews highlighted cleanliness issues and poor housekeeping.
Service
9.15
Generally positive mentions of staff, but some criticisms noted.
Location
9.15
Consistently praised for its central location and views.
Room Quality
8.15
Mixed reviews; rooms are described as beautiful and spacious, but some found them small or lacking amenities.
Amenities
8.15
Amenities are noted as basic with some lacking in quality.
Value for Money
7.65
Average reviews about value for money, with comments on prices being high for what is offered.
Food and Beverage
8.65
Generally good feedback on dining options and views.
Overall Experience
8.65
Most guests enjoyed their stay despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Luxurious Accommodation

Uptown Palace offers contemporary, soundproofed rooms with flat-screen TVs, free WiFi, and private bathrooms with plush bathrobes and slippers. Upgrade to a Junior suite for a spacious living area or a suite with a separate living room and stunning views of Milan Cathedral from the balcony.

Exquisite Dining Experience

Indulge in a delicious breakfast buffet with fresh fruit, pastries, and cappuccino. The hotel's restaurant serves a mix of Italian and international cuisine, featuring homemade pasta and seafood specialties. Guests can enjoy meals at the bar throughout the day, upon request.

Convenient Location

Situated just a 5-minute walk from Milan's Missori Metro Stop, Uptown Palace is the perfect base for exploring the city center on foot. Don't miss the iconic Galleria Vittorio Emanuele, a short 15-minute walk away, and easy access to Milan Linate Airport, only 7 km from the hotel.

Book your stay at Uptown Palace now for a luxurious and convenient experience in Milan!

Important information:

Please note that the property reserves the right to pre-authorize your credit card before arrival.

Please note that laundry service is not available on Sunday and on public holidays.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card or a new credit card.

When booking [3] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6763 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
S
Smadar • couple • gb
9
2026-06-13 • via Nuitee
N
Nabil • solo_traveller • fr
8
Agréable.
Pros:

Confort des chambres

2026-06-13 • via Nuitee
L
LUDMILA • couple • il
10
2026-06-13 • via Nuitee
G
Gerhard • couple • de
10
Alles ok
Pros:

Alles Ok

Cons:

nichts

2026-06-12 • via Nuitee
J
Jean-Pierre • solo_traveller • fr
1
2026-06-12 • via Nuitee
C
Camillo • solo_traveller • it
9
Pros:

Terrazza panoramica

Cons:

Moquette in camera

2026-06-12 • via Nuitee
A
Adnan • couple • ae
9
Overall, I had a pleasant stay thanks to the hotel’s excellent location and beautiful breakfast view, although there is
Pros:

The highlight of my stay was the beautiful breakfast view in the early morning, which created a wonderful start to the day. The hotel’s location is also excellent, as it is conveniently close to Milan’s main attractions and key points of interest, making it easy to explore the city.

Cons:

One aspect that could be improved is the housekeeping service, as the bed sheets were not changed daily and were only rearranged. In addition, the breakfast selection lacked variety and could offer more options to cater to different preferences.

2026-06-12 • via Nuitee
R
Rasheed • couple • ae
10
2026-06-12 • via Nuitee
S
Sibora • extended_group • ch
8
2026-06-12 • via Nuitee
عبدالرحمن • couple • ae
9
2026-06-11 • via Nuitee
M
Mike • solo_traveller • ch
10
2026-06-11 • via Nuitee
F
federica • solo_traveller • it
9
Pros:

Al momento del check in mi E’stato fatto upgrade a una suite presidenziale bellissima con vista Duomo !

Cons:

Abbiamo cenato al root top bellissimo al tramonto !

Personale un po’ freddo e non troppo attento
Al cliente .

2026-06-11 • via Nuitee
H
Hayat • solo_traveller • ch
9
2026-06-10 • via Nuitee
W
Wang • solo_traveller • us
10
2026-06-10 • via Nuitee
B
Benjamin • couple • at
8
2026-06-10 • via Nuitee
A
aurelie • couple • fr
8
Top
Pros:

Proximité du centre à pieds
Déjeuner avec vue exceptionnelle

Cons:

Rien

2026-06-10 • via Nuitee
M
Mr8 • solo_traveller • it
5
Pros:

posizione vista ristorante

Cons:

lo staff alla reception , ti invita ad andare via . ristorante molto costoso ma soprattutto molto freddo aria condizionata a palla

2026-06-10 • via Nuitee
F
Fadl • couple • eg
10
Pros:

Amazing

2026-06-10 • via Nuitee
F
Faisal • couple • ae
9
2026-06-09 • via Nuitee
G
Guðjón • solo_traveller • is
10
2026-06-09 • via Nuitee