Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Value for money not up to par
Limited breakfast options

Categories

Cleanliness
7.59
There were issues with cleanliness mentioned, including dust and stains.
Service
9.06
The staff was described as amazing, helpful, and friendly.
Location
9.1
Many reviews praised the excellent location with beautiful views.
Room Quality
8.05
The rooms were spacious with great decor, though some guests noted they were a bit dated.
Amenities
7.58
The suite had issues such as a non-functioning Jacuzzi and an empty minibar.
Value for Money
7.54
Several reviews indicated that the price did not match the offerings, particularly in amenities.
Food and Beverage
8.09
Breakfast was noted as basic; however, some described it positively.
Overall Experience
8.56
Despite some drawbacks, guests enjoyed their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:51

Property Description

Historic Charm on the Grand Canal

Venetian Elegance: Step into a 15th-century building with Venetian-style rooms adorned with Murano glass lamps and classic furniture. Enjoy modern amenities like free Wi-Fi and flat-screen TVs.

Delightful Dining: Indulge in a sweet and savoury buffet breakfast in the charming breakfast hall, offering a variety of options from eggs and bacon to cakes and biscuits.

Convenient Location: Explore Venice with ease - located next to Ca' d'Oro water bus stop, major attractions like Saint Mark's Square and Rialto Bridge are within walking distance. Santa Lucia Train Station is just 1 km away.

Ready to experience the allure of Venice at Pesaro Palace? Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 60 per person per night when using an existing bed.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4023 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
F
Fabian extended_group cl
10
Excelente estadía
Pros:

Ubicación

Cons:

Que no se pueda regular el aire desde la habitación

2026-07-25 via Nuitee
Z
Ziga family_with_children si
3
A stay in Venice is always nice, because it is Venice, however the experience in the hotel is bad.
Pros:

Venice itself and the location of the hotel.

Cons:

1. The room was not prepared upon arrival

When we entered our room, one of the beds had no bed sheets and had clearly not been prepared for guests.

Although the hotel staff eventually made the bed after our complaint, this unnecessarily disrupted the beginning of our stay.

2. The minibar/refrigerator was completely non-functional; had to solve that myself

Immediately after entering the room, we noticed that the minibar was not working. It was completely warm, the interior light did not function, and there was absolutely no cooling.

We informed the reception immediately. The staff repeatedly insisted that the refrigerator was functioning normally and claimed that all refrigerators in the hotel worked in exactly the same way. After physically inspecting it, they told us to wait one or two hours because it would "certainly start cooling."
It never did. When I contacted the reception again, I requested either another room or a replacement refrigerator.
Instead of resolving the problem themselves, a young female receptionist in a black uniform opened the hotel's reservation system, identified an unoccupied room, handed me the keys, and instructed me to search for a working refrigerator myself.
We entered another room together and immediately found a refrigerator that was actually functioning properly, proving that our original refrigerator had indeed been defective despite the staff's earlier claims.
The same receptionist then instructed me to remove the working refrigerator from that room and install it in our own room.

3. Damaged and potentially dangerous hair dryer


4. Dangerous plumbing installation around the whirlpool bathtub

5, Additional maintenance deficiencies like missing wardrobe door handles and other signs of neglect.

2026-07-23 via Nuitee
D
Detlef solo_traveller de
10
2026-07-22 via Nuitee
E
ELENA couple it
8
2026-07-22 via Nuitee
T
Theo2476 solo_traveller fr
6
Une négligence des chambres
Pros:

Un excellent emplacement dans venise et la petite cour donnant sur le canal.

Cons:

C'est un hôtel 4 étoiles et je n'ai jamais vu un état aussi négligé ! Vitre d'armoire cassée, sèche-cheveux jauni, porte de douche ne fermant pas à cause des moisissures dans les joints. Pomme de douche remplie de moisissures et de calcaire. Bouton de chasse d'eau cassé. Les prises électriques au niveau du lit sont cassées, l'interrupteur de salle de bain aussi... Bref, l'établissement mérite une nouvelle inspection car il ne respecte clairement pas ses 4 étoiles !

2026-07-22 via Nuitee
M
Maritza solo_traveller us
10
Exceptional experience.
Pros:

Absolutely beautiful and easy to get to it. Wonderful breakfast buffet.

2026-07-22 via Nuitee
M
Marissa couple au
9
Pros:

Great location. Water taxi from airport pulled up right outside front door. The staff were lovely and very accommodating. Excellent location!

2026-07-21 via Nuitee
P
Peter couple se
9
2026-07-21 via Nuitee
I
Iwan extended_group li
10
Genialer Ausgangslage mit super Preis!
Pros:

Lage und Personal

Cons:

Die Bar war immer geschlossen

2026-07-20 via Nuitee
R
Raffaello couple it
7
molto piacevole
Pros:

il sapore di antico

Cons:

aria condizionata non regolabile

2026-07-20 via Nuitee
M
Mark couple nz
9
Fantastic location and easy access to public transport. Breakfast was brilliant.
Pros:

The location is fantastic, water transport out front, with plenty of shops, restaurants to the back of the property. The breakfast was really really good.

Cons:

TV reception wasn't great at times.

2026-07-19 via Nuitee
B
Birkan couple tr
10
2026-07-19 via Nuitee
F
Franck couple fr
8
2026-07-19 via Nuitee
Z
Zara solo_traveller au
10
Our Second Stay—and We Loved It Again!
Pros:

This was our second stay at Pesaro Palace in Venice, and once again, it didn't disappoint. We love this hotel for its friendly and welcoming staff, beautiful character, classic Venetian design, and fantastic location.

The hotel is in the heart of Venice, within easy walking distance of wonderful shops, cafés, and restaurants. One of the biggest advantages is that you can arrive directly at the hotel by either private water taxi or the public vaporetto, making it incredibly convenient. It's also only about a 10-minute journey from Venezia Santa Lucia train station.

Communication with the hotel was excellent. The reception team kindly arranged a private water taxi transfer for us from Marco Polo Airport directly to the hotel upon request (at an additional cost), and everything was seamless.

We highly recommend Pesaro Palace to anyone visiting Venice and will definitely stay here again on our next trip to this beautiful city.

Cons:

N/A

2026-07-18 via Nuitee
O
orphae couple nl
8
2026-07-17 via Nuitee
S
Stefanie couple de
9
2026-07-17 via Nuitee
M
Maurotabaccaio solo_traveller it
10
Pesaro Palace Struttura n.1
Pros:

Ottima location, posizione super, comodissima la fermata del vaporetto a 50mt. La suite di dimensioni enormi offre una vista panoramica sul canal grande strepitosa e l'arredamento in puro stile veneziano ti immerge in un'atmosfera Veneziana al 100%. Io la consiglio vivamente perché struttura, camera e personale sono il Top.

2026-07-17 via Nuitee
R
Roberto solo_traveller it
10
2026-07-16 via Nuitee
N
Nielsen solo_traveller se
9
Pros:

Bra hotellrum, fin uteplats längs kanalen.
Bra AC på rummet, stora bekväma sängar

Cons:

Oklara öppettider för hotellbaren.

2026-07-15 via Nuitee
G
Gustavo couple br
10
2026-07-15 via Nuitee