Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Decent breakfast options
Friendly staff
Cons:
Cleanliness issues
Old and worn decor
Mattress discomfort

Categories

Cleanliness
6.76
Multiple mentions of old, worn, and dirty areas in the hotel.
Service
8.23
General positivity about staff, although some mentions of rudeness.
Location
8.27
Great location near public transport, well-received by guests.
Room Quality
7.72
Mixed reviews; spacious but issues with mattress and decor.
Amenities
7.75
Decent amenities but reported issues with cleanliness.
Value for Money
8.21
Generally considered good value for the price paid.
Food and Beverage
7.76
Breakfast was considered average, with some complaints about its quality.
Overall Experience
7.73
A generally satisfactory stay with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Luxurious Rooms with Modern Amenities

City Avenue Hotel by HMG offers elegantly furnished rooms with air conditioning and high-speed free WiFi. Each room boasts a flat-screen cable TV, seating area, and luxurious toiletries in the bathroom.

Stylish Bars and Entertainment Options

Unwind in the stylish lobby bar with an open-air terrace or enjoy the vibrant atmosphere of the piano bar with a dance floor. Sip on your favorite drink and indulge in a selection of snacks and desserts.

Convenient Location for Business and Leisure

Located just a 3-minute walk from Opalchenska Metro Station, the hotel provides easy access to Sofia International Airport and key city attractions like National Palace of Culture and Vitosha Boulevard. Ideal for both business and leisure travelers.

Book now to experience the perfect blend of luxury and convenience at City Avenue Hotel by HMG!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

All guests are required to present an original form of identification - passport or national ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.8
Based on 4834 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
A
Alex • family_with_children • at
8
2026-10-29 • via Nuitee
D
Duangrat • family_with_children • th
7
2026-10-29 • via Nuitee
L
Liberty • couple • de
6
Overall it’s not a bad hotel get just really need to fix the ac !!
Pros:

The property wasn’t anything too special.

Cons:

It was extremely HOTTT!! They had the heat at 85 and there was no way to turn on the ac. We ended up having to sleep with the window.

2026-10-29 • via Nuitee
I
Irma Suyapa • family_with_children • es
10
Pros:

Ubicación y limpieza y el personal amable

2026-10-28 • via Nuitee
Y
Yordan • family_with_children • bg
10
Pros:

Spacious, tidy and comfortable rooms, polite staff.

Cons:

N/A

2026-10-28 • via Nuitee
P
Pamintas • solo_traveller • ro
9
2026-10-27 • via Nuitee
I
Idel • family_with_children • il
8
Pros:

It is good location

Cons:

It is poor brakfast. It is nit frout tee in the room.

2026-10-26 • via Nuitee
G
Giuseppe • couple • us
6
Pros:

The staff was helpful and got us a cab to the airport.

Cons:

One of the beds smelled very strongly of body odor and was unpleasant to lay on.

2026-10-25 • via Nuitee
Σαλεπη • solo_traveller • gr
10
Pros:

Πολύ ωραίο ξενοδοχείο, ζεστό με ωραίο μπάνιο, άνετο κρεβάτι, καθαρό και ευχάριστο προσωπικό.!

2026-10-25 • via Nuitee
P
Paweł • couple • pl
10
2026-10-25 • via Nuitee
A
Agnes • family_with_children • hu
6
2026-10-25 • via Nuitee
Y
Yugova • solo_traveller • bg
7
Чудесна локация и чистота
Pros:

Страхотна локация, много близо до метрото. Беше чисто и комфортно

2026-10-23 • via Nuitee
S
Stoaynka • extended_group • bg
10
2026-10-23 • via Nuitee
E
Elena • couple • at
7
2026-10-23 • via Nuitee
M
Marilyn • extended_group • es
7
Pros:

Ubicación

Cons:

Pensé que eran 2 habitaciones separadas y 1 de ellas era conjunta a la cocina

2026-10-22 • via Nuitee
V
Viktoriya • couple • bg
6
2026-10-21 • via Nuitee
C
Campara • couple • it
9
2026-10-20 • via Nuitee
S
Sunay • couple • nl
8
2026-10-20 • via Nuitee
L
Luis Miguel • couple • es
10
2026-10-19 • via Nuitee
K
Kassaliete • couple • lv
8
Laba cena, tuvu pilsētas centam, laba satiksme uz lidostu
2026-10-18 • via Nuitee