Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Decent breakfast options
Friendly staff
Cons:
Cleanliness issues
Old and worn decor
Mattress discomfort

Categories

Cleanliness
6.76
Multiple mentions of old, worn, and dirty areas in the hotel.
Service
8.23
General positivity about staff, although some mentions of rudeness.
Location
8.27
Great location near public transport, well-received by guests.
Room Quality
7.72
Mixed reviews; spacious but issues with mattress and decor.
Amenities
7.75
Decent amenities but reported issues with cleanliness.
Value for Money
8.21
Generally considered good value for the price paid.
Food and Beverage
7.76
Breakfast was considered average, with some complaints about its quality.
Overall Experience
7.73
A generally satisfactory stay with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Luxurious Rooms with Modern Amenities

City Avenue Hotel by HMG offers elegantly furnished rooms with air conditioning and high-speed free WiFi. Each room boasts a flat-screen cable TV, seating area, and luxurious toiletries in the bathroom.

Stylish Bars and Entertainment Options

Unwind in the stylish lobby bar with an open-air terrace or enjoy the vibrant atmosphere of the piano bar with a dance floor. Sip on your favorite drink and indulge in a selection of snacks and desserts.

Convenient Location for Business and Leisure

Located just a 3-minute walk from Opalchenska Metro Station, the hotel provides easy access to Sofia International Airport and key city attractions like National Palace of Culture and Vitosha Boulevard. Ideal for both business and leisure travelers.

Book now to experience the perfect blend of luxury and convenience at City Avenue Hotel by HMG!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

All guests are required to present an original form of identification - passport or national ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.8
Based on 4834 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
C
Chris • solo_traveller • gb
8
2026-08-29 • via Nuitee
M
Marius • family_with_children • ro
7
Pros:

Good location, cheap, basic breakfast included

Cons:

Very badly maintained rooms, dirty walls, old stained carpet, big dust over vent system.

2026-08-29 • via Nuitee
M
MIRIAM • couple • es
6
Estancia barata básica en Sofía
Pros:

El precio, muy asequible. La disponibilidad 24h para recoger llaves con cajetín con número.

Cons:

Instalaciones antiguas, el aire acondicionado estaba muy viejo y tiraba aire con olor a cerrado. Se escuchaba mucho el ruido. Nos hicieron la habitación al segundo día, preguntándonos antes si queríamos que la hiciesen. El baño muy pequeño, sin casi movilidad. A 40 minutos andando del centro.

2026-08-29 • via Nuitee
J
José Luis • solo_traveller • es
7
Aceptable
Pros:

Buenas ubicación , camas cómodas , buena atencion

Cons:

En parking en l calle

2026-08-29 • via Nuitee
M
Maria • solo_traveller • gb
10
Pros:

Удобно тихо и уютно място.

Cons:

Нищо

2026-08-29 • via Nuitee
E
Elena • solo_traveller • gb
4
2026-08-28 • via Nuitee
M
Mario • couple • de
10
Ein schönes Hotel in bester Lage und sehr freundlichem Personal. Das gesamte Personal hat englisch gesprochen.
Pros:

Die Lage des Hotels ist für einen Städtetrip super. Es gibt in nur wenigen Gehminuten vom Hotel eine Metrostation. Die Fahrt pro Person kostet für eine Strecke 0,82€ und nach nur einer Station ist man in der Stadt und kann viele Historie besichtigen.
Das Hotel ist gut ausgestattet und war in Teilen renoviert. Ein Parkplatz für unser Auto stand nach vorheriger Reservierung für 10€ pro Nacht direkt vor dem Hotel zur Verfügung. Wenige Gehminuten vom Hotel entfernt in einem Park, ist ein schönes zünftiges Restaurant mit landestypische Speisen, sehr netter Bedienung und uriger Atmosphäre.

Cons:

Das Badezimmer ist bautechnisch vielleicht nicht optimal. Beim Duschen ist das ganze Badezimmer nass.

2026-08-28 • via Nuitee
N
Nihat • solo_traveller • tr
6
Pros:

Konumu iyiydi
Otopark otelin önündeydi

Cons:

Otelde duşakabin arızalıydı bir türlü tam kapanmıyordu klima iyi soğutmuyordu
Bir daha kalır mıyım? Başka daha iyi seçenekler bulursam olabilir

2026-08-27 • via Nuitee
M
Marco • solo_traveller • fr
10
2026-08-27 • via Nuitee
M
Milena • family_with_children • rs
5
Close access to metrostation.
Pros:

Comfy beds. The snacks & the drinks in the fridge were helpful.

Cons:

Dirty floor, broken door , the cream for the coffee was out of date. Very poor furniture.

2026-08-27 • via Nuitee
A
Alexandru-Gabriel • couple • ro
9
2026-08-26 • via Nuitee
V
Viktoria • solo_traveller • de
7
Pros:

Es war ruhig in dem Hotel

Cons:

Das ich im Erdgeschoss war und jeder der im Innenhof ist,an meinem Fenster vorbei spaziert ist.
Mein Duschhandtuch war schmutzig und hatte ein riesiges Loch.
Duschen war extrem,da die duschschutzscheibe zu allen Seiten offen war....stand alles unter Wasser.

2026-08-26 • via Nuitee
M
Maha • couple • ma
8
2026-08-26 • via Nuitee
V
VALENTINA • solo_traveller • bg
8
2026-08-26 • via Nuitee
S
SERCAN • couple • tr
7
2026-08-26 • via Nuitee
B
Berkant • solo_traveller • ua
8
2026-08-26 • via Nuitee
T
Tsvetan • solo_traveller • gb
10
Pros:

Perfect value for the money.Nice room.

2026-08-25 • via Nuitee
Ιωαννης • solo_traveller • gr
10
2026-08-25 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
2026-08-24 • via Nuitee
S
Samuel • solo_traveller • it
8
In generale una buona esperienza
Pros:

La posizione, la camera, lo staff

Cons:

La moquette macchiata, gli asciugamani dati una sola volta per soggiorno, la pulizia assente durante il soggiorno

2026-08-24 • via Nuitee