Clayton Hotel Cardiff

Hotels
Clayton
8.6 (4592 reviews)
St Mary Street , Cardiff , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean rooms
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.31
Most reviews mention clean and well-maintained rooms, but there are minor complaints regarding noise and lack of amenities.
Service
9.28
Numerous reviews highlight helpful and friendly staff, particularly highlighting Addie's exceptional customer service.
Location
9.32
Guests frequently praised the hotel's excellent location, being close to transport links and attractions.
Room Quality
8.27
Rooms are generally comfortable and spacious; however, some reviews mentioned issues like air conditioning and hardness of pillows.
Amenities
7.8
Lack of specific amenities (e.g., fridges, slippers) was noted, suggesting there is room for improvement.
Value for Money
8.76
Most guests felt the pricing was fair considering the location and overall experience.
Food and Beverage
8.31
Breakfast received mixed reviews; overall good but some items lacked freshness.
Overall Experience
8.78
Despite some minor complaints, most guests enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:04

Property Description

Modern Rooms with Free WiFi
Experience luxury and convenience at Clayton Hotel Cardiff. The air-conditioned rooms boast stylish decor, luxury bathrooms, and free WiFi. Unwind in the cozy seating area or catch up on work at the spacious desk.

Dining Excellence at The View Restaurant
Indulge in a culinary journey at The View Restaurant, offering an international menu and an extensive wine list. Start your day with a delicious Clayton Vitality Breakfast, and later, enjoy a variety of beverages and snacks at the chic on-site bar.

Prime Location in Cardiff
Discover the heart of Cardiff with a stay at Clayton Hotel. Just a stone's throw away from Cardiff Central Rail Station and iconic landmarks like Cardiff Castle and Principality Stadium, our hotel is the perfect choice for both leisure and business travelers.

Book now to elevate your Cardiff experience at Clayton Hotel Cardiff.

Important information:

There is nearby public parking located at CF10 5RS or CF10 5DS

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4592 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
C
Craig couple gb
9
Great location, great staff and very clean.
Pros:

The property is in a great location, the staff were great and the room was big and very clean.

Cons:

I was woken up around 5:30am by voices in the hallway and what sounded like trollies moving up and down the hallway.

2026-05-23 via Nuitee
E
Eoin arron couple gb
10
2026-05-23 via Nuitee
W
Wendy family_with_children gb
9
Great hotel in an excellent location
Pros:

The location was excellent, the bed was comfy , the shower was powerful and the staff were very polite and helpful

Cons:

There wasn't enough teabags.

2026-05-23 via Nuitee
P
Pipotas solo_traveller es
9
2026-05-22 via Nuitee
D
Deborah family_with_children gb
10
Pros:

Fabulous location and room

2026-05-22 via Nuitee
M
Morgan solo_traveller gb
10
2026-05-22 via Nuitee
V
Vercnocke solo_traveller gb
9
Pros:

Location was fantastic,staff were very friendly and helpful,breakfast was lovely

Cons:

We only had 1 night so nothing to complain about

2026-05-22 via Nuitee
D
Davies couple gb
9
Pros:

This is a great hotel excellent location .

Cons:

Nothings

2026-05-22 via Nuitee
T
Tracey couple gb
7
2026-05-22 via Nuitee
S
s002021 Couples Cheshire, England
8
Brilliant location
Pros:

Great location, ideal for trains/buses and a short walk into centre/shops/castle. Nice appointed rooms, brilliant powerful shower, especially as on 11th floor!!

2026-05-21 via Tripadvisor
A
Alfie solo_traveller gb
7
Perfect location - lovely room - average breakfast
Pros:

Location

Cons:

Lack of staff interaction (check in process) - breakfast wasn't great

2026-05-21 via Nuitee
A
Anne Magee solo_traveller gb
8
Pros:

The staff were all lovely, helpful and friendly. My room was good, clean with a comfy bed. Good location close to the train station.

Cons:

A pub/bar across the road had very loud music all day and into the night. Not the hotels fault at all but would put me off staying again.

2026-05-21 via Nuitee
K
kamalp670 Business London, England
8
Central but needs a bigger gym
Pros:

Centrally located hotel
Rooms are spacious with sufficient hanging space, desk and television
Suitable for short stays
Breakfast was buffet style and pretty good
Gym could be bigger with more equipment

2026-05-20 via Tripadvisor
P
Paul couple gb
10
ideal everything about the hotel
Pros:

breakfast and location perfect

Cons:

nothing

2026-05-20 via Nuitee
G
Gerardo Javier solo_traveller mx
10
Pros:

La ubicación es excelente

2026-05-19 via Nuitee
S
Sarah couple gb
10
2026-05-19 via Nuitee
S
Sebastian couple gb
8
2026-05-19 via Nuitee
M
martyn solo_traveller gb
7
2026-05-18 via Nuitee
L
Lukas solo_traveller gb
10
Pros:

They were very accommodating and apologetic over the delays

Cons:

Nothing. It was great!

2026-05-18 via Nuitee
J
James solo_traveller gb
10
2026-05-18 via Nuitee