Clayton Hotel Cardiff

Hotels
8.6 (5045 reviews)
St Mary Street , Cardiff , GB
+44 29 2066 8866

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean rooms
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.31
Most reviews mention clean and well-maintained rooms, but there are minor complaints regarding noise and lack of amenities.
Service
9.28
Numerous reviews highlight helpful and friendly staff, particularly highlighting Addie's exceptional customer service.
Location
9.32
Guests frequently praised the hotel's excellent location, being close to transport links and attractions.
Room Quality
8.27
Rooms are generally comfortable and spacious; however, some reviews mentioned issues like air conditioning and hardness of pillows.
Amenities
7.8
Lack of specific amenities (e.g., fridges, slippers) was noted, suggesting there is room for improvement.
Value for Money
8.76
Most guests felt the pricing was fair considering the location and overall experience.
Food and Beverage
8.31
Breakfast received mixed reviews; overall good but some items lacked freshness.
Overall Experience
8.78
Despite some minor complaints, most guests enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:04

Property Description

Modern Rooms with Free WiFi
Experience luxury and convenience at Clayton Hotel Cardiff. The air-conditioned rooms boast stylish decor, luxury bathrooms, and free WiFi. Unwind in the cozy seating area or catch up on work at the spacious desk.

Dining Excellence at The View Restaurant
Indulge in a culinary journey at The View Restaurant, offering an international menu and an extensive wine list. Start your day with a delicious Clayton Vitality Breakfast, and later, enjoy a variety of beverages and snacks at the chic on-site bar.

Prime Location in Cardiff
Discover the heart of Cardiff with a stay at Clayton Hotel. Just a stone's throw away from Cardiff Central Rail Station and iconic landmarks like Cardiff Castle and Principality Stadium, our hotel is the perfect choice for both leisure and business travelers.

Book now to elevate your Cardiff experience at Clayton Hotel Cardiff.

Important information:

There is nearby public parking located at CF10 5RS or CF10 5DS
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.6
Based on 5045 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Murphy • couple • gb
7
Ideal location but very basic and cleanliness needs to be addressed
Pros:

The location of the hotel is perfect
Above an amazing restaurant which we dined in called VIVA brazil

Opposite all the main clubs and bars

Cons:

The room we booked was on the 11th floor
The bed had a blood patch on the mattress cover we only noticed this when we got into bed at around midnight and thought it was too late to ring about so we put a towel on it
And the room was boiling
The air con system wasn’t working and we had to ring the reception at 4:30 am as it was unbearable we were then given a room on the lower floor which was fine but cleanliness was very bad
The bathroom had hairs all over the wall and in the bath
The bath was broken and chipped, which was coming off

We had breakfast in the hotel which was amazing and had plenty of choices

I will attach pictures if I can

2026-09-19 • via Nuitee
M
Martin • couple • gb
10
As all ways fantastic
Pros:

Everything

Cons:

Nothing

2026-09-19 • via Nuitee
R
Rachel • solo_traveller • gb
4
2026-09-19 • via Nuitee
L
Lorenzo • extended_group • us
8
2026-09-19 • via Nuitee
K
Kai • solo_traveller • gb
10
Pros:

Great location, the staff were accomadating and friendly throughout our stay.

Excellent facilities, bar and restaurant

2026-09-19 • via Nuitee
T
Theo • couple • gb
10
Expetional
Pros:

Clean and accessible to places. Good links to train station and car parks

2026-09-18 • via Nuitee
K
Karen • couple • gb
10
2026-09-18 • via Nuitee
L
Louise • couple • gb
7
Convenient location, reasonable price but prefer a personal check in.
Pros:

Central location, very comfortable bed, fridge with water, fizzy drinks and chocolate a nice touch and good bathrobes.

Cons:

Self service check in, not greeted by the person on reception who was not with another guest. Electrical issues in the room, poor hospitality tray, two teabags and three coffee pods. Breakfast staff very pleasant but the hot food very dry at 8:45am

2026-09-18 • via Nuitee
A
Achim • solo_traveller • de
8
Gutes Hotel in toller Lage (am Bahnhof)
Pros:

Lage, Personal, Frühstück

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-17 • via Nuitee
S
Sheree • couple • gb
10
Comfortable stay in perfect location for our trip
Pros:

Comfortable, clean and excellent breakfast. Close to Cardiff Central rail station but quiet

2026-09-16 • via Nuitee
C
Connor • family_with_children • gb
10
2026-09-16 • via Nuitee
N
Nick • solo_traveller • gb
9
2026-09-16 • via Nuitee
M
Morayo • solo_traveller • gb
10
2026-09-16 • via Nuitee
C
Chantel • solo_traveller • gb
8
2026-09-16 • via Nuitee
G
Gaston • solo_traveller • ar
10
Pros:

Ubicación

Cons:

Nada

2026-09-16 • via Nuitee
L
Luke • extended_group • gb
10
2026-09-15 • via Nuitee
E
Erika • extended_group • gb
10
2026-09-15 • via Nuitee
D
Damien • solo_traveller • gb
7
Clean, modern, lovely dining area and staff. Very central location, just tricky to park. Recommended.
Pros:

It was clean, modern, nice staff, lovely breakfast / dining room - the best part of the whole building. Good price.

Cons:

I found parking nearby difficult but that’s not the fault of the hotel, I wasn’t familiar with Cardiff centre.

2026-09-15 • via Nuitee
R
Rachel • couple • ie
10
Great hotel centrally located beside bus station and breakfast buffet was fabulous
Pros:

Spotless clean very central and the breakfast buffet was fabulous £12.50 and eat as much as you like

2026-09-15 • via Nuitee