ibis Concepcion

Hotels
ibis
7.8 (4530 reviews)
Av San Andres 37 , Concepción , cl

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cozy room
Decent breakfast
Cons:
Cleanliness issues
Room discomfort
Lack of amenities
Noise disturbances

Categories

Cleanliness
6.76
Cleaning issues were mentioned in regards to bed cleanliness and air conditioning malfunction.
Service
8.73
Positive mentions of the friendly staff and reception service.
Location
8.77
Multiple reviews highlighted the good location of the hotel.
Room Quality
7.22
Some negative comments about room size and comfort.
Amenities
6.75
Some amenities lacking, such as necessary toiletries and functionality.
Value for Money
8.21
Overall fair pricing for the quality offered.
Food and Beverage
7.76
Breakfast received mixed reviews in terms of variety and timing.
Overall Experience
8.23
Guests had a generally positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:46

Property Description

Modern Accommodations
Experience comfort and style at Ibis Concepcion, where modern rooms with free WiFi and Smart TVs await. From heating to air conditioning, our rooms are designed for your utmost satisfaction.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a diverse selection of international dishes paired with exquisite Chilean wines. Craving a midnight snack or a hot beverage? Our 24-hour bar has you covered.

Convenience and Hospitality
Conveniently located near Carriel Sur International Airport and Plaza Trebol Shopping Mall, Ibis Concepcion ensures a seamless stay with amenities like free covered parking. Book now for a memorable experience!

Important information:

Please note breakfast is not included in the final rate.

This fee is not automatically calculated in the total costs for the reservation.

Guests arriving with children must inform the hotel in advance, since special identification documents are required in that case.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

For the accommodations of pets, the hotel requests to comply with documentation of "Responsible Ownership"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 4530 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.23
K
Katherine couple cl
10
2026-07-04 via Nuitee
R
Rodrigo couple cl
9
2026-07-04 via Nuitee
F
Felipe solo_traveller cl
7
2026-07-04 via Nuitee
B
Bryan couple cl
3
Pros:

La atención

Cons:

El agua muy fría en la mañana no había agua caliente

2026-07-03 via Nuitee
C
Claudio extended_group cl
9
Pros:

La ubicación y desayuno excelente

Cons:

La cantidad de toallas
Pocas 1 para cada pasajero de baño

2026-07-03 via Nuitee
M
Marcela couple cl
10
Es muy cómodo
Pros:

En general siempre nos es cómodo estar ahí.

Cons:

Todo bien

2026-07-03 via Nuitee
J
Jorge solo_traveller cl
7
Pros:

La ubicacion

Cons:

Gente molestando de madrugada para pedir un cargador de I Phone y no vi a nadie de seguridad del hotel revisando

2026-07-03 via Nuitee
P
paola extended_group cl
9
.
Pros:

.

Cons:

.

2026-07-03 via Nuitee
C
Caroline solo_traveller cl
10
Pros:

La vista

Cons:

La demora en la atención

2026-07-03 via Nuitee
D
Duque extended_group cl
10
Pros:

cerca de mall plaza trebol - estacionamiento comodo - buena atencion - limpieza correcta

2026-07-02 via Nuitee
S
Sebastian couple cl
7
Pros:

Cercania

Cons:

Pocos enchufes, camas sin sabanas

2026-07-02 via Nuitee
P
Pedro solo_traveller cl
10
2026-07-02 via Nuitee
O
otth ruiz solo_traveller cl
8
Puede mejorar.
Pros:

Me gustó el estacionamiento y que esta cerca del aeropuerto y frente al mall.

Cons:

Las camas suenan mucho, las almohadas muy duras y altas
Se escucha el Wc y la ducha de arriba y de al lado.

2026-07-01 via Nuitee
J
Jose Luis solo_traveller cl
10
Excelente estadía sin duda volveré a hospedarme con ustedes
2026-06-30 via Nuitee
M
Marco solo_traveller cl
2
2026-06-30 via Nuitee
L
Leopoldo solo_traveller cl
8
Pros:

El desayuno y la ubicación

Cons:

Habitación muy pequeña. Faltan toallas de mano. Aire acondicionado con problemas

2026-06-30 via Nuitee
M
Mauro solo_traveller cl
9
2026-06-30 via Nuitee
M
maria extended_group cl
6
Buena, solo que habia mucho ruido en los pasillos y mala atención en el restorant
Pros:

Desayuno

Cons:

Mucho ruido en los pasillos

2026-06-30 via Nuitee
P
Pesso solo_traveller cl
7
2026-06-30 via Nuitee
P
piñeiro couple cl
5
bien, pero hay detalles de comunciacion que fallaron
Pros:

ubicacion muy bien, cerca de centro comercial

Cons:

no habia citofono, pocas toallas, sin toalla de mano, sin pisa pies o salida de baño. Pedi cama matrimonial y no hubo respuesta

2026-06-30 via Nuitee