Ibis Singapore Novena

the location

Clean. Great staff. Very good breakfast

I am ALL member

I love Charrie’s energies and she remembered my shoes.. she cleaned my room very well .. stay healthy for her and her family..

Great Stay at ibis Novena Singapore ⭐️⭐️⭐️⭐️⭐️

I had a really good stay at ibis Novena Singapore. The hotel is located a little further from the city centre, but this wasn’t really an issue because there are cycle bikes available right outside the hotel. They are very affordable and make it really easy to get around Singapore and reach different places quickly.

The atmosphere at the hotel was great, and the hotel was very quiet during our stay — we had no issues with noise at all. The breakfast was amazing, with a good variety of food and plenty of options to choose from.

The room had great amenities and everything we needed for a comfortable stay. A small improvement would be having a lock on the bathroom door, as that would have been much more convenient.

A special mention to Karen, the room cleaner, who did a fantastic job. She was very hardworking and kept the room clean and comfortable throughout our stay. Her service really made a difference.

Overall, I had a very pleasant experience at ibis Novena and would definitely consider staying here again. Great atmosphere, excellent breakfast, helpful staff, and convenient transport options right outside the hotel.

Rosmah is great, she cleaned our room everyday diligently. Food and all amenities are also really good. Perfect stay.

dishes

Cleaning staff were very professional and helpful, especially Ms Alena

Charrie was our cleaner throughout our stay for 2 weeks and was super friendly, approachable and always upkept our room to a high standard.

I am writing to express my sincere appreciation for the exceptional level of service I experienced during my recent stay at your hotel. Your commitment to high hospitality standards was evident across all departments.
In particular, I would like to formally commend Lulu from your housekeeping team for her outstanding professionalism and dedication. Her attention to detail was exemplary; every day, my room was maintained to an immaculate standard, showcasing a genuine pride in her work that elevated my entire experience.
Employees like Lulu truly represent the gold standard of your brand. Please ensure that this feedback is passed along to her and recorded as a formal recognition of her hard work.

兴兰The hotel housekeeping service is thoughtful and thorough, delivering tidy rooms and warm details that bring guests a highly satisfying staying experience.

Thank you to Aslinah for your wonderful work and friendliness. Had a great stay here. Would definitely recommend. Close to public transport and quiet area

這次入住體驗非常愉快！特別感謝 Aunt Lulu，她每天都把房間打掃得非常乾淨、整潔，每次遇到我們都會熱情地打招呼，臉上總是帶著笑容，讓人感到非常溫暖。她的親切、細心與用心服務，讓我們每天回到房間時心情都很好，也讓整趟旅程更加美好。
謝謝你們提供如此優質的服務，讓這趟旅程更加美好。下次有機會一定會再次入住，也會推薦給親朋好友！
We had a wonderful stay at this hotel! A special thank you to Aunt Lulu, who kept our room exceptionally clean and tidy every day. She always greeted us warmly with a bright smile, making us feel truly welcome and putting us in a great mood. Her kindness, attention to detail, and positive attitude made our stay even more enjoyable.
Thank you to the entire team for providing such excellent service and making our trip even more memorable. We will definitely stay here again if we have the chance, and we will happily recommend this hotel to our family and friends!

I would like to sincerely thank Lulu for taking such great care of my room over the past two weeks. She always cleaned everything thoroughly, and my room was spotless every day. She was also incredibly warm, friendly, and welcoming.
As someone who had just arrived in Singapore, I felt very fortunate to meet such a kind person. Her kindness and professionalism made my stay much more comfortable and enjoyable.
Thank you, Lulu, for your hard work and wonderful service. I truly appreciate everything you have done!