Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slightly outdated decor
Value for money concerns
Issues with food quality

Categories

Cleanliness
8.41
Multiple reviews mention cleanliness positively; however, one notes issues with hair on clean towels, suggesting room for improvement.
Service
9.38
The service is consistently praised across reviews, highlighting the helpfulness and friendliness of the staff.
Location
9.42
The location is frequently described as convenient, being close to the center and beach.
Room Quality
8.37
Room quality received mixed feedback; while spacious, some felt the decor was outdated and highlighted issues with bedding.
Amenities
8.9
The hotel offers good amenities, although the gym is noted to be sparsely equipped.
Value for Money
8.36
Concerns were raised about value; some guests felt they paid too much relative to what they received.
Food and Beverage
7.91
While breakfast options are plentiful, reports of food temperature and taste indicate there is room for improvement.
Overall Experience
8.88
Overall experience is positive, with specific mentions of returning but considering alternate options for potentially better value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:24

Property Description

Convenient Location and Charming Ambiance
Located just 500 meters from the Old Town of Chania and near Nea Chora Beach, Akali Hotel offers a perfect blend of convenience and relaxation. The hotel's swimming pool and beautifully furnished courtyard with a snack bar provide a serene setting for guests to unwind.

Comfortable Rooms and Modern Amenities
The classically decorated rooms at Akali Hotel are equipped with free Wi-Fi, soundproofed windows, air conditioning, satellite TV, a safety box, and a hairdryer. Whether you're looking to relax or stay connected, the hotel ensures a comfortable stay with all the necessary amenities.

Delicious Dining Options and Nearby Attractions
Start your day with a buffet breakfast featuring a variety of hot and cold dishes at the restaurant serving traditional Cretan cuisine. With its proximity to the port of Chania and various beaches like Agioi Apostoloi and Chrissi Akti, Akali Hotel is the ideal choice for travelers looking to explore the beauty of Crete. Book your stay now and experience the charm of Akali Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 219 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
D
Dalia • solo_traveller • il
9
Pros:

צוות אדיב ושירותי, ארוחת בוקר מפנקת, מיקום טוב מאוד.

2026-07-03 • via Nuitee
E
evyatar • couple • il
8
Pros:

אחלה ארוחת בוקר, מיקום מצויין למה שרצינו. מרחק הליכה מהמרכז עם חניה לרכב

Cons:

מזרן יותר קשה

2026-07-02 • via Nuitee
K
Kasparas • solo_traveller • lt
9
2026-07-01 • via Nuitee
F
Faye • couple • be
9
2026-06-27 • via Nuitee
S
stephane • family_with_children • ch
7
Magnfique séjour à Chania
Pros:

Emplacement , piscine , personnel, climatisation

Cons:

Qualité de la literie très médiocre, pas de duvet ,

2026-06-26 • via Nuitee
D
David • solo_traveller • gb
6
Pros:

Location is very handy. Great breakfast, lovely and comfortable room. The housekeeping staff were lovely.

Cons:

Other staff (apart from Philip on reception when I first arrived) were mostly unhelpful and hard to find. The pool was only cleaned once in a week and had many leaves and dirt/sand in it, plus the showers near the pool are incredibly hard to use - I had to use them before flying and it wasn't a great experience.

I also requested late checkout and offered to pay, asking a few days before the end of my stay. I was only told to check again on the final morning and then told that they couldn't facilitate it due to being fully booked. I saw absolutely no evidence of the hotel being fully booked - I'd estimate it was at 30-40% capacity at the most.

2026-06-24 • via Nuitee
B
Bill • solo_traveller • gb
9
2026-06-23 • via Nuitee
A
Aitor • couple • es
9
Staff estupendo. Instalsciones renovadas.
Pros:

El staff del hotel ha sido muy amable en todo momento. La persona que nos recibió en la llegada fue muy amable y todos sus compañeros han seguido una estela similar. Lo mismo pasa con las personas que nos han atendido en el desayuno, siempre atentos a las necesidades de los clientes.

Cons:

Como único punto negativo, quizá destacar que las habitaciones que dan a la calle principal quizá tengan un poco de ruido de la misma. Aún así, puede descansarse sin ningún problema.

2026-06-11 • via Nuitee
L
liyam • couple • il
10
Pros:

המלון נורא מסודר ארוחת בוקר ממש מעולה והמיקום פשוט פצצה ממש חמש דקות מהעיר העתיקה
הצוות של המלון מסור וממש נחמד ודואג להכל

Cons:

החיסרון היחיד במקום זה שהשמיכה הייתה ממש ציפה של שמיכה בלי פוך או משהו ואני בן אדם שקצת סובל מזה והיה קר בלילה

2026-05-31 • via Nuitee
M
Megan • family_with_children • us
10
Loved it. 5⭐️
Pros:

Great location. Comfy room. Friendly staff. Very nice.

2026-05-22 • via Nuitee
J
Jack • family_with_children • gb
8
Great location, amazing staff
Pros:

Great location if you have a car, saves fighting for a space in the old town. 10 minute walk to the old town and 5 minutes to the beach so a great base.
Staff were excellent throughout! We had an issue with our aircon in tbe room which the staff done everything they could to fix at 11pm! It couldn’t be fixed so they gave us a free upgrade the next day, amazing service.
Pool area was clean and quiet.

Cons:

Not really a complaint, more advice to others. With two adults and a baby the superior room was quite snug. We got upgraded to a suite which was ten times better so if you have a similar situation I would suggest booking a suite.

2026-05-15 • via Nuitee
Μάνος • family_with_children • gr
8
2026-03-30 • via Nuitee
V
Valérie • couple • fr
5
Bien par son emplacement mais doit se reveiller sur ce qui en dehors du cadre de gestion normal
Pros:

Le plus est l'emplacement et le parking voiture.
Un petit déjeuner emporté très tôt le matin et tout à fait adapté.

Cons:

Deux éléments négatifs :
- la piscine était non praticable du fait 2 jours avant d'une pluie de sable; deux jours avant et c'est un hôtel 4 étoiles ...
- j'ai sollicité que la chaine 19, chaine française et gratuite soit activée; en vain. La télévision affichait que le logiciel n'était pas à jour et qu'il fallait le faire. J'ai par deux fois sollicitée l'accueil qui devait en parler avec le "technicien"; rien ne s'est passé

2026-01-19 • via Nuitee
C
Carolyn • extended_group • au
9
We were very happy overall lovely property
Pros:

Lovely staff clean room great location good food ! Very happy Thankyou

Cons:

The view from our room was pretty average and it was noisy

2026-01-15 • via Nuitee
G
Grigoris • family_with_children • gr
10
Pros:

Τέλεια εξυπηρέτηση

2025-12-28 • via Nuitee
P
Paolo • solo_traveller • it
7
2025-12-16 • via Nuitee
A
Aurélie • family_with_children • gb
10
2025-11-24 • via Nuitee
M
Mae Cristobelle • family_with_children • gr
10
2025-11-13 • via Nuitee
B
Burak Ekim • family_with_children • tr
9
2025-11-01 • via Nuitee
P
Polonca • family_with_children • si
8
Pros:

Osebje zelo prijazno, veliko izbire za zajtrk, bližina centra in plaže.

Cons:

Pokvarjen aparat za kavo, slabe baterije v daljincu za tv, skromen fitnes.

2025-10-25 • via Nuitee