Four Points Flex by Sheraton Birmingham Jewellery Quarter

Hotels
•
Four Points Express
8.3 (6292 reviews)
77 Caroline Street , Birmingham , GB
+44 121 212 1223

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Room size
Lack of amenities
No breakfast options

Categories

Cleanliness
8.51
Reviews consistently mention clean rooms, though some guests noted issues affecting overall experience.
Service
9.48
Staff are frequently described as friendly and helpful.
Location
9.02
Convenient location for city access, praised in multiple reviews.
Room Quality
7.47
Rooms were often described as very small and compact, impacting comfort.
Amenities
8
Lack of breakfast options and limited in-room amenities noted by guests.
Value for Money
8.46
Mixed feelings about room cost versus quality and size.
Food and Beverage
7.01
No breakfast provided; additional food options not easily accessible.
Overall Experience
8.48
Guests had a generally positive stay, but room size and amenities affected their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Ultra-Modern Design
Experience the sleek and stylish rooms at BLOC Hotel, inspired by Japanese space-saving design. Enjoy free high-speed WiFi and flat-screen TVs in the heart of Birmingham's cultural Jewellery Quarter.

Luxurious Amenities
Relax in comfort with large beds, air conditioning, and multi-layered Artemide ambient lighting in every room. Freshen up in the sleek Italian-tiled shower rooms with power showers for a rejuvenating experience.

Convenient Location
With a plethora of dining options at your doorstep, easy access to shopping, and proximity to transportation hubs, BLOC Hotel offers the perfect blend of convenience and luxury for your Birmingham stay.

Book now for an unforgettable experience at BLOC Hotel Birmingham.

Important information:

Smoking is not permitted throughout the property.

The best way for our guests to travel to Four Points Flex by Sheraton Birmingham would be by Train or Taxi. If you do wish to drive by car, Four Points Flex by Sheraton Birmingham does not offer any parking but there are parking options nearby. These are not associated or affiliated with the hotel and we advise all our guests to do their own due diligence on the parking options before leaving their vehicle.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

8.3
Based on 6292 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.48
S
Salama • couple • gb
9
Pros:

The polite staff and cleanliness of the room

2026-11-07 • via Nuitee
K
Kelly • couple • gb
10
Great location, clean room, decent sized bed
Pros:

Lovely hotel, great location

2026-11-07 • via Nuitee
P
Pei Yi • solo_traveller • gb
10
Kunal is super helpful and good location
Pros:

Easy and comfortable

Cons:

Nothing

2026-11-07 • via Nuitee
M
Muhammed Usman • couple • gb
8
2026-11-07 • via Nuitee
B
Benz • solo_traveller • gb
7
I was in the city for a conference so didn’t spend much time in the hotel. It served its purpose but the breakfast could
Pros:

Clean and tidy.

Cons:

The grab and go breakfast wasn’t very good. A pot of porridge/oats which needed hot water to make isn’t exactly “grab and go”. There also wasn’t any choice for selection - a sandwich or something more substantial would have been nice.

Also the toilet and shower were essentially in the same space so the toilet seat got wet every time I showered. Nowhere to hang a towel in the bathroom/toilet.

2026-11-06 • via Nuitee
L
Louise • couple • gb
8
Quiet location and cosy room
Pros:

Good location and lovely cosy room

Cons:

I didn’t like the wetroom style shower, everything else in the shower room got wet!

2026-11-06 • via Nuitee
D
Daniel • solo_traveller • gb
7
Good hotel but could have been a great hotel
Pros:

Good location with good facilities

Cons:

We were stuck in the ‘attic’ with a room which didn’t’ quite match the room photos online
The neighbour left early the following day and all we could hear was the floor boards creaking and moving at every step - not great for a modern hotel

2026-11-05 • via Nuitee
P
Patrick • solo_traveller • ie
9
Excellent Quiet night sleep for a 1 night business trip.
Pros:

The receptionist who checked me in was a fabulous ambassador for the hotel. Friendly, accommodating, clear communication, excellent customer service skills. I would normally ask for the name to make sure the management get the great review about her but I was too tired and forgot. It was on the 3rd at about 5pm and I got room 201. Great location too, clean room, great night's sleep.

Cons:

There wasn't anything

2026-11-05 • via Nuitee
A
Aurora • solo_traveller • it
8
2026-11-05 • via Nuitee
H
Helen • extended_group • gb
9
Ideal accommodation for a few nights stay
Pros:

The apartments were clean and spacious. Included all the facilities needed for a couple of nights stay whilst at a conference in the ICC.
Convenient transport links.

2026-11-05 • via Nuitee
L
Liyana • solo_traveller • gb
9
outstanding hospitality , inclusive for people who has medical conditionsgood affordable room rates
Pros:

I would like to express my sincere thanks for the warm welcome I received during my stay. I truly appreciated the way the staff listened to and addressed my previous concerns, ensuring that they were resolved professionally and thoughtfully.
I was particularly grateful for the forward planning and attention given to my health requirements, which made my stay both comfortable and stress-free. Your team's care and consideration did not go unnoticed.
I also greatly appreciated the sincere apology I received regarding my earlier experience. It demonstrated a genuine commitment to guest satisfaction and helped restore my confidence.
Thank you once again for your outstanding hospitality. I look forward to staying with you again in the future.
Kind regards,
Liyana

Cons:

N/A

2026-11-03 • via Nuitee
B
Bemrose • solo_traveller • gb
6
2026-11-03 • via Nuitee
P
Phillip • solo_traveller • gb
10
2026-11-01 • via Nuitee
A
Ali • couple • gb
5
2026-11-01 • via Nuitee
M
Megan • couple • gb
8
2026-11-01 • via Nuitee
N
Nicholas • couple • gb
8
Good location in the Jewellery Quarter. Competitively priced for the area.
Pros:

Located in the lively Jewellery Quarter, so ideal for things to do in that part of Birmingham

Cons:

No coffee/tea facilities in the room itself

2026-11-01 • via Nuitee
A
amanda • couple • gb
6
Great location but room so small, no room for our luggage and had to climb over the bed. Ni tea or coffee in the room. H
Pros:

Location

Cons:

Room very small

2026-10-30 • via Nuitee
H
Hassan • couple • gb
5
King Room = Small Room
Pros:

Tidy room

Cons:

Very Small room, toilet and wet room together. Asked for upgrade but upgrade to bigger room was £89 to pay. I was offered a free complimentary upgrade... 2 weeks after visiting as i complained by email about the very small room. Offer was rejected as i wont pay again for a small room to only now get the upgrade when i dont need it.

2026-10-29 • via Nuitee
L
Leah • couple • gb
1
2026-10-29 • via Nuitee
S
Stephanie • solo_traveller • gb
9
Great inexpensive option.
Pros:

Great rooms. I love the windowless rooms here,very quiet.and calm. Always have a great nights sleep on the very comfy beds.
Not far from St.Pauls tram stop. Great restaurants and cafes nearby.

Cons:

I really miss having a kettle in the rooms. I know there is a machine down in the lobby but no one wants to parade about in pj's to make a late night/early morning cuppa.
Wet room floor takes ages to dry after using the shower so it is necessary to throw a towel down on the floor to return to the bathroom if you want to keep your feet dry.

2026-10-28 • via Nuitee