Sercotel Coliseo

Hotels
Sercotel Hoteles
8.7 (6649 reviews)
Alameda de Urquijo, 13 , Bilbao , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Noise from other guests
Missing coffee machines
High breakfast costs

Categories

Cleanliness
8.34
Generally clean and well-maintained; some concerns about bath facilities and common areas.
Service
9.11
Many positive mentions of friendly and helpful staff.
Location
9.15
Consistently noted as excellent and convenient to attractions.
Room Quality
8.6
Spacious and comfortable rooms, but some noise complaints noted.
Amenities
8.53
Good amenities, though a few important items were missing in some rooms.
Value for Money
8.59
Considered fair for the quality of service and location.
Food and Beverage
8.44
Good breakfast options, though some guests found prices for extras high.
Overall Experience
8.81
Overall a very positive stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Accommodation
Experience the perfect blend of historic charm and modern comfort at Sercotel Coliseo. Each room features contemporary décor, satellite TV, and a minibar, ensuring a relaxing stay.

Convenient Amenities
Stay connected with free WiFi, stay active at the gym, or try your luck at the casino. Enjoy complimentary coffee daily and unwind at the reading room, TV lounge, or sun terrace.

Central Location
Ideally situated near major transportation hubs, explore Bilbao with ease. Don't miss the iconic Guggenheim Museum just a stone's throw away. Book your stay now for a truly unforgettable experience at Sercotel Coliseo.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Room Service is available from Monday to Sunday 19:00 till 23:00 hours.

License number: HBI01232Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 6649 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 8.81
F
Frances couple au
10
Pros:

Very comfortable hotel

2026-05-16 via Nuitee
M
Martin extended_group ie
9
Sara at reception so so helpful and kind
Pros:

Breakfast was ur only downfall i know it's pretty new so there are problems...was busy no seats no hot water and food cold by time we sat down... thats our only fault

Cons:

Breakfast

2026-05-16 via Nuitee
R
ROLAND POPPE couple be
8
Uitstekend centraal gelegen hotel om Bilbao te bezoeken.
Pros:

We hadden een uiterst rustige kamer, geen enkele keer werden we 's nachts gestoord door omgevingsgeluiden.
Prima ontbijt met veel variatie.

2026-05-16 via Nuitee
D
DAVID couple fr
9
2026-05-16 via Nuitee
J
juan antonio solo_traveller fr
9
2026-05-16 via Nuitee
A
Andreas A. couple at
10
2026-05-16 via Nuitee
V
Véro solo_traveller fr
9
Au Top
Pros:

Accueil très professionnel et très agréable. Personnel très gentil et souriant.Hôtel et chambre très propre. Chambre pour 3 très spacieuse.
Mini bar et Room service très appréciable.
Très bien situé. Parking très appréciable.
Super séjour, nous reviendrons 😃

Cons:

RAS

2026-05-15 via Nuitee
K
Katrin solo_traveller ch
6
2026-05-15 via Nuitee
C
Cristina solo_traveller es
10
2026-05-15 via Nuitee
T
Toñi couple es
10
2026-05-15 via Nuitee
M
Mario extended_group ch
8
2026-05-14 via Nuitee
D
D solo_traveller ro
10
2026-05-14 via Nuitee
P
Patrick couple be
9
Ons verblijf was kortom geweldig
Pros:

Perfecte ligging alles vlot bereikbaar

2026-05-13 via Nuitee
V
veronique couple nl
8
Prima maar prijzig.
Pros:

Hotel goed gelegen.Schoon en rustig.Parkeren onder het hotel.

Cons:

Hotel was op zich al vrij prijzig en dan ook nog 25eu parkeren is eigenlijk veel te duur.

2026-05-13 via Nuitee
A
alejandra solo_traveller cl
10
Pros:

Habitaciones y baño muy cómodos . La ubicación excelente . El desayuno muy bueno

2026-05-13 via Nuitee
K
Kerzy couple cl
8
Buen Hotel a buen precio, lo recomiendo!
Pros:

Hotel que cumple las expectativas, está cerca del centro, las piezas son cómodas y confortables y el precio es muy bueno. El desayuno cumple, tiene de todo.

Cons:

Sólo fue algo puntual, el teléfono no funcionaba, queríamos almohadas extras, por lo que tuvimos que ir durante la noche a buscar a recepción.

2026-05-13 via Nuitee
A
Anatolie extended_group ie
1
The most terrible and unpleasant experience I had in my travelling history.Never again.
Pros:

Room was ok

Cons:

The customer service especially and value for money was ridiculously bad,nothing but exploitation of tourists by taking advantage of the ferry schedule.Will strictly recommend people to shop around,unless they’re happy to pay more than 100% more expensive.

2026-05-12 via Nuitee
M
Monica solo_traveller se
9
2026-05-12 via Nuitee
I
IAN couple es
7
Steps need lights
Pros:

Very pleasant

Cons:

No lights on the steps in the room made them hard to see

2026-05-12 via Nuitee
C
Cueto couple us
5
I would not recommend this place.
Pros:

It was OK, but the staff appeared to be in a hurry to get people out of there even though the place was fairly empty

Cons:

The AC was disabled because it had been cool outside. A prior occupant had used the heater and the room was stifling hot since the weather had warmed up. We had to open the windows which were on a noisy alley.
Overall, the hotel had a cold, institutional feel, like a hospital. And so we're the staff.

2026-05-12 via Nuitee