Fredrick's Hotel & Spa

Hotels
7 (1372 reviews)
Shoppenhangers Road , Maidenhead , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice spa facilities
Cons:
Poor cleanliness
Outdated rooms
Long wait for food

Categories

Cleanliness
5.25
Multiple reviews indicated that the rooms were dirty with stained carpets and poor cleanliness overall.
Service
8.75
Many reviews praised the helpfulness of staff and the service quality.
Location
8.25
The location received positive mentions, being close to key attractions.
Room Quality
6.25
Room quality varied with mentions of old and outdated facilities.
Amenities
7.25
Amenities received mixed reviews with highlights on the spa but also notes on needing updates.
Value for Money
6.25
Value perception was low due to cleanliness and maintenance issues.
Food and Beverage
7.25
Breakfast received positive feedback, although there were some complaints.
Overall Experience
6.75
Overall experience was average with strong points in service but significant complaints regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:57

Property Description

Luxurious Accommodations
Individually designed and elegantly furnished, every room and suite at Fredrick’s has been conceived to provide exceptional standards of comfort.

Award-Winning Dining
Exceptional food and fine wines deserve to be savoured in the finest of settings, and Fredrick’s award-winning restaurant will not disappoint.

Relaxation and Rejuvenation
Few things in life are more pleasurable than succumbing to a total state of relaxation, where your body can unwind and your mind can run free. But then, there are few spas that compare with Fredrick's.

Come experience luxury, fine dining, and ultimate relaxation at Fredrick's. Book your stay now!

Important information:

Guests must be aged 18 or over to use the spa facilities.

When booking for 5 rooms or more, different policies and additional supplements will apply.



Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7
Based on 1372 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 6.75
T
Tori • couple • gb
5
Won’t be staying again, terrible service, over priced and most things broken and not working.
Pros:

The location was good and easy to find and the bed was comfortable

Cons:

The staff were not present behind the desk, sat on the sofas or came in from outside with a friend, whilst we were ringing the bell and waiting. The lights and heating weren’t working in the room, curtains falling off so we asked to move rooms. The new room was much better but cold and the electric radiator was so loud we couldn’t sleep so turned it off in the end. The tv also didn’t work. When we asked if there was anything they could do after complications with our stay they said no, not even to include breakfast. They stay was also very expensive. Breakfast states £14.50 but menu when we arrived it was £18.50.

2026-10-13 • via Nuitee
G
GLENN • solo_traveller • gb
8
Pros:

Leisure facilities, room, breakfast and location for station.

Cons:

Hotel is a bit dated, could do with a TLC.

2026-10-12 • via Nuitee
H
Holli • solo_traveller • gb
10
Lovely welcoming staff :)
Pros:

Very lovely rooms - nicely decorated

Cons:

The timber floors means you can hear quite a lot, however, this is the construction of the building and not much that can be done

2026-10-11 • via Nuitee
S
Stephen • couple • gb
1
We didn’t stay !!! Only as long as it took to book somewhere else
Pros:

Nothing

Cons:

Everything!….its was terrible and we checked out immediately. Room wasn’t the ine we booked. The alternative was unclean, dirt hair etc god knowa what thw bes would have been like

2026-10-10 • via Nuitee
A
April • extended_group • gb
3
Very disappointed
Pros:

Room cleanliness was very poor the room was full of cobwebs behind the curtains poorly decorated peeling wallpaper.\n Wasn't happy using bathroom was not very clean and it definitely wasn't value for money.

Cons:

Not a lot tbh

2026-10-09 • via Nuitee
S
Scott • extended_group • gb
7
2026-10-08 • via Nuitee
B
Baris • couple • gb
1
2026-09-17 • via Nuitee
I
IzzyR • solo_traveller • gb
2
Avoid at all costs
Pros:

The location was good. Breakfast plentiful.

Cons:

This hotel is definitely not a 4 star. It was disgustingly dirty. The photos are AI generated as it did not look like this. Especially the pool and spa was worm out. Bedrooms though spacious were especially dirty. The toilet was disgusting and blood on the duvet. Restaurant food felt microwave heated. Staff not that great either. Avoid all cost.

2026-09-14 • via Nuitee
D
Darren • couple • gb
1
2026-09-13 • via Nuitee
S
Stacey • couple • gb
5
Just gutted as it once was a fabulous hotel very run down and not worth the money
Pros:

Room was beautiful but shower didn’t drain and was flooding the bathroom shower gel bottles were just for show as empty room smelled like it needed an airing

Cons:

All the carpets through out looked like they need a good hoover seemed to have skeleton staff I came here about 10 years ago and it was a beautiful hotel and was busy seemed very run down so a little disappointing on arrival people were shouting at the reception at how dirty there rooms were. Spa seemed run down and no treatments available dinner menu was very poor choice breakfast was ok as a self service breakfast just think needs some money spent and more staff to keep on top of it

2026-09-13 • via Nuitee
C
Craig • solo_traveller • gb
4
Pros:

The staff

Cons:

Outdated.l, uncomfortable, poor menu choices. Expensive

2026-09-10 • via Nuitee
J
JACQUELINE • solo_traveller • gb
10
Exceptional stay
Pros:

Loved the spa facilities with lovely pool was truly outstanding together with the massage treatment i had was amazing, more than i expected. The garden with sculptures together with the restaurant outlook to the grounds was beautiful .

Cons:

There wasn't anything.

2026-09-10 • via Nuitee
L
LIZ • couple • gb
3
Nice staff but the hotel was very tired and very expensive for what we got
Pros:

The staff were nice and helpful

Cons:

Our room didn't have a fridge in the "bar" cupboard, smelt funny and we saw a toenail on the carpet! so we changed rooms to one that had a fridge. The cost was £159 per night and the carpets were worn and it all looked ver tired.

2026-09-09 • via Nuitee
L
Linda • couple • gb
4
Adequate
Pros:

Convienient

Cons:

Skeleton staff, breakfast tables we had to clean and lay ourselves. Overall shabby needs updating.

2026-09-08 • via Nuitee
D
Debra • solo_traveller • gb
5
Pros:

The warm outside pool.

Cons:

Most of the pool and spa facilities brocken. No robes available!!!.. wallpaper ripped off in places in bedroom. No toiletries!!!. Short staffed and waiting time very long and slow for dinner.

2026-09-01 • via Nuitee
H
Helen • family_with_children • gb
3
Won’t be staying again.
Pros:

Nothing

Cons:

Room was shabby, bathroom old and tired, bedding not properly made. Check in was chaotic, everyone moaning about their rooms and check in not straightforward. Staff were not around. Breakfast was awful. My fried egg was like a piece of rubber, I left all the cooked breakfast. Yoghurt and toast ok, although there was a coffee machine in the room no pods of coffee to use with it. Won’t be returning.

2026-09-01 • via Nuitee
K
Kathy • extended_group • gb
10
2026-08-31 • via Nuitee
A
Alistair • couple • gb
6
Cons:

Lack of electrical sockets
No bed side lights
Air conditioning not working
Noisy overnight due to leaking pipe outside the window, therefore windows closed and a stuffy room.

2026-08-28 • via Nuitee
L
Leah • family_with_children • gb
6
Great staff clean rooms quiet relaxing surroundings!
Pros:

The nember of staff that greeted us was very welcoming professional/charming a credit to Fredericks Hotel & Spa. The room was clean the beds comfortable & had a great sleep ! The facilities were OK (the grounds although maintained a tad unloved ) areas that could do with a bit of attention & upkeep) that aside I would stay here again & would recommend to others !

Cons:

I did like ..Sraff were professional & welcoming . Unable to pass comment on the restaurant as we dined out! Perhaps another time & another stay at Fredericks Hotel & Spa!

2026-08-28 • via Nuitee
N
Nicola • couple • gb
5
Like fawlty Towers!
2026-08-25 • via Nuitee