Fredrick's Hotel & Spa

This hotel is definitely not a 4 star. It was disgustingly dirty. The photos are AI generated as it did not look like this. Especially the pool and spa was worm out. Bedrooms though spacious were especially dirty. The toilet was disgusting and blood on the duvet. Restaurant food felt microwave heated. Staff not that great either. Avoid all cost.

All the carpets through out looked like they need a good hoover seemed to have skeleton staff I came here about 10 years ago and it was a beautiful hotel and was busy seemed very run down so a little disappointing on arrival people were shouting at the reception at how dirty there rooms were. Spa seemed run down and no treatments available dinner menu was very poor choice breakfast was ok as a self service breakfast just think needs some money spent and more staff to keep on top of it

There wasn't anything.

Outdated.l, uncomfortable, poor menu choices. Expensive

Our room didn't have a fridge in the "bar" cupboard, smelt funny and we saw a toenail on the carpet! so we changed rooms to one that had a fridge. The cost was £159 per night and the carpets were worn and it all looked ver tired.

Skeleton staff, breakfast tables we had to clean and lay ourselves. Overall shabby needs updating.

Most of the pool and spa facilities brocken. No robes available!!!.. wallpaper ripped off in places in bedroom. No toiletries!!!. Short staffed and waiting time very long and slow for dinner.

Room was shabby, bathroom old and tired, bedding not properly made. Check in was chaotic, everyone moaning about their rooms and check in not straightforward. Staff were not around. Breakfast was awful. My fried egg was like a piece of rubber, I left all the cooked breakfast. Yoghurt and toast ok, although there was a coffee machine in the room no pods of coffee to use with it. Won’t be returning.

Lack of electrical sockets
No bed side lights
Air conditioning not working
Noisy overnight due to leaking pipe outside the window, therefore windows closed and a stuffy room.

I did like ..Sraff were professional & welcoming . Unable to pass comment on the restaurant as we dined out! Perhaps another time & another stay at Fredericks Hotel & Spa!

There appeared to be a shortage of staff which resulted in waiting at the bar for someone to serve us. We had no breakfast tea in the room only fruit teas and herbal. Had to request from the kitchen.

The spa felt a bit dated but it was fine.

The first room we were assigned was quite, quite disappointing. Many stains on the carpets. Wallpaper peeling. Furniture "tired" looking. No bar fridge although that was advertised as being available. The bathroom tap dripped, the toilet ran. The lounge chairs at the pool had ripped covers, patio umbrellas were tossed aside, the planter broken and neglected, poolside outdoor tables needed wiping and the patio grounds needed sweeping. The grounds needed a maintenance crew to clean up papers and cans blown about--every day! Our television worked only intermittently and froze. Good internet, but the phone for contacting the front desk was in the bathroom not at the main desk in the room. Furniture needs to be replaced--all chipped and shabby looking. my husband had to clean the equipment in the gym area. Who is responsible for this kind of servicing? Lovely steam and sauna. . At check out two reception attendants did not offer to help carry luggage up the stairs to catch the taxi. They did little to say come again or thanks for your patronage. Hard to believe this is rated 4 Stars!!

The whole hotel is super dated, it REALLY needs a good renovation. The staff were lovely but the whole place felt dirty, dusty and very OLD.

I would NOT stay here again, totally not worth the money.

Everything is in a state of disrepair theres an obvious lack of attention to detail and maintenance unfortunately