Fredrick's Hotel & Spa

Hotels
7 (1278 reviews)
Shoppenhangers Road , Maidenhead , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice spa facilities
Cons:
Poor cleanliness
Outdated rooms
Long wait for food

Categories

Cleanliness
5.25
Multiple reviews indicated that the rooms were dirty with stained carpets and poor cleanliness overall.
Service
8.75
Many reviews praised the helpfulness of staff and the service quality.
Location
8.25
The location received positive mentions, being close to key attractions.
Room Quality
6.25
Room quality varied with mentions of old and outdated facilities.
Amenities
7.25
Amenities received mixed reviews with highlights on the spa but also notes on needing updates.
Value for Money
6.25
Value perception was low due to cleanliness and maintenance issues.
Food and Beverage
7.25
Breakfast received positive feedback, although there were some complaints.
Overall Experience
6.75
Overall experience was average with strong points in service but significant complaints regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:57

Property Description

Luxurious Accommodations
Individually designed and elegantly furnished, every room and suite at Fredrick’s has been conceived to provide exceptional standards of comfort.

Award-Winning Dining
Exceptional food and fine wines deserve to be savoured in the finest of settings, and Fredrick’s award-winning restaurant will not disappoint.

Relaxation and Rejuvenation
Few things in life are more pleasurable than succumbing to a total state of relaxation, where your body can unwind and your mind can run free. But then, there are few spas that compare with Fredrick's.

Come experience luxury, fine dining, and ultimate relaxation at Fredrick's. Book your stay now!

Important information:

Guests must be aged 18 or over to use the spa facilities.

When booking for 5 rooms or more, different policies and additional supplements will apply.



Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1278 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 6.75
R
Rhiannon • couple • gb
2
Unfortunate
Pros:

Location for attending a local wedding. Ample parking.

Cons:

fire procedure (alarm went off at 3am and various things then happened - no checking all staying residents had evacuated, non convincing response as to why the alarm was set off, doors which wouldn’t open properly), slowness of drinks at the bar, air con didn’t work and fan not put together properly to use, hot water took 10 minutes to heat, unable to move shower head with soaking the bathroom, no ceiling light

2026-05-29 • via Nuitee
D
David • couple • gb
8
Interesting overnight stay.
Pros:

Friendly, helpful staff. Well furnished, comfortable room ( except for lack of working air-conditioning, see below ). Lovely gardens. Excellent breakfast. And no fire alarm going off during the night ( as happened on our recent previous stay! ).

Cons:

Lack of working air conditioning unit meant that it was necessary to keep windows open at night in recent extreme heat wave conditions. The electric fan which had been provided as a substitute for, whilst efficient was noisy. This together with considerable traffic noise from the road meant little sleep … again!

2026-05-28 • via Nuitee
C
Cassie • solo_traveller • gb
4
Pros:

The location was great for my purposes.

Cons:

The bathroom could have done with a better clean, cabinet door was missing, Extractor fan didn't work. The room was very warm and the aircon barely did anything.
I had booked a small double room but it was just a twin room with the beds pushed together, with separate sheets and duvets etc.
Breakfast had no fresh fruit on offer and the fruit juices were from concentrate.
Overall it was disappointing for the money.

2026-05-26 • via Nuitee
E
Erin • couple • us
9
Clean, spacious, quiet, and close to train station.
Pros:

Location was great and close to the train station (we just didn't realize it was 90% uphill - our error). Beautiful lobby, spa, and garden. Pleasant and helpful staff. Tasty breakfast!!! Well worth the cost!

Cons:

Hallway, Sandringham Suite and its restroom were spacious and clean, just a bit dated in contrast to the lobby and other common areas. On our way out for the evening we notified the desk that the patio door's lock mechanism wasn't working properly. When we returned we were told it had been fixed, but it was still loose and the bottom screw in the faceplate was turning freely, unattached. We felt secure enough in our surroundings so left this as it was and went to sleep. We did mention at checkout that it was not working in the hope that they would attend to it more thoroughly after we left. I only mention because some travelers hold security as a top consideration and we felt the room could have been more secure.

2026-05-25 • via Nuitee
C
carolina • couple • gb
10
2026-05-25 • via Nuitee
L
Lucy • couple • gb
2
2026-05-25 • via Nuitee
S
Steve • extended_group • de
8
Comfortable hotel could do better with the breakfast
Pros:

Nice hotel, comfortable room. Staff very helpful. 8 GBP Uber trip to the center of Maidenhead.

Cons:

The breakfast was poor. No scrammbled eggs, no fruit, no granola or porridge.

2026-05-24 • via Nuitee
W
White • extended_group • gb
8
2026-05-21 • via Nuitee
R
rachel • couple • gb
6
Friendly staff , comfy bed and big car park .
Pros:

Nice big room and bed , staff very friendly .

Cons:

Very poor lighting in the bathroom and bedroom .

2026-05-21 • via Nuitee
J
Johanne • family_with_children • gb
8
A beautiful hotel in Maidenhead
Pros:

Staff were so helpful and kind. We were there for a funeral and they did everything in their remit to make our stay as comfortable and relaxed as possible including setting up chairs and a quiet space in the beautiful garden. The hotel is a little dated but its super comfortable, clean and spacious. The spa is lovely and the heated swimming pool was a real bonus.

Cons:

Breakfast needs some improvement.

2026-05-21 • via Nuitee
M
Miriam • solo_traveller • gb
7
Pros:

Aesthetics were fab! Pool was incredible

Cons:

Barely stocked bar with minimal choice meant we had to get a "grocery" delivery via uber! Also hadn't been advised that restaurant was closed due to an event, so had to get food delivered too

2026-05-20 • via Nuitee
T
Tracy • solo_traveller • gb
4
Pros:

Spa needs a clean up

Cons:

Just needs a revamp every we’re

2026-05-17 • via Nuitee
O
Omokunleola • couple • gb
10
2026-05-15 • via Nuitee
G
Gabriela • couple • gb
7
Pros:

The location itself is lovely — a beautiful old-fashioned English hotel with a nice character. However, the inside feels very outdated. The bathtub were leaking continually and the furniture and overall condition of the rooms really need upgrading and better maintenance. The hotel would definitely benefit from some renovation and more attention to detail to match the charm of the location itself.

2026-05-14 • via Nuitee
E
elysia • solo_traveller • au
10
Charming hotel and good service.
Pros:

Nice comfy beds and clean and modern bathroom. Staff attentive and obliging. Loved the spa and outdoor heated pool!

2026-05-13 • via Nuitee
A
Alex • solo_traveller • gb
1
Disappointing, frustrating and definitely would not return or recommend
Pros:

Location

Cons:

Outdated, dirty, bath tap wouldn’t turn off, staff were not friendly and not helpful

2026-05-13 • via Nuitee
S
Sharon • solo_traveller • gb
8
Great place to stay in Maidenhead
Pros:

Great location with spa facilities. Friendly helpful staff

Cons:

Not a lot I didn’t like.

2026-05-12 • via Nuitee
J
John • solo_traveller • gb
3
Not sure how you can sell a room without shower facilities
Pros:

Free wifi
A decent walk to the town centre (10-15 mins)

Cons:

Shower not working - a slow trickle which meant having a shower was impossible

2026-05-11 • via Nuitee
J
Jackie • couple • gb
3
Pros:

The staff were great and the spa pool was good .

Cons:

This hotel is long overdue a refit.
Room was dusty and bathroom plumbing was unreliable, no plugs.
Only service room if leave out sign..don’t supply sign.
Food was poor pub grub.Dining room was cold and grubby.
Wouldn’t recommend to friend.
Half an hour team effort with cleaner and a tidy up of road side approach could make an improvement. The whole place is just worn out .

2026-05-11 • via Nuitee
H
Hilary • solo_traveller • gb
9
2026-05-11 • via Nuitee