Premier Hotel The Winkler

Hotels
•
Premier Hotels & Resorts
8.6 (733 reviews)
R538 Numbi Gate Road , White River , za

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great food
Beautiful location
Cons:
Limited food menu
Shower size
Few amenities in room

Categories

Cleanliness
8.71
The hotel was noted to be very clean and well-maintained.
Service
8.88
The staff were consistently praised as friendly and accommodating, enhancing the overall experience.
Location
8.72
Many reviews mentioned the convenience of the hotel's location, particularly for visiting local attractions.
Room Quality
8.47
Rooms were generally described as comfortable and well-appointed, though some minor concerns were raised.
Amenities
8.5
Amenities such as cleanliness and facilities were appreciated, yet a few guests noted some limitations.
Value for Money
8.26
While value perception varied, it appeared that some guests felt dinner pricing was not justified.
Food and Beverage
8.61
Food received high praise, particularly breakfast, although some reviewed dishes as limited in variety.
Overall Experience
8.68
Overall experiences were very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:04

Property Description

Luxurious Accommodations
Indulge in tastefully decorated rooms with modern amenities and stunning garden or forest views from your private balcony.

Culinary Delights
Savor authentic local dishes made from fresh, seasonal ingredients at Wakuja Restaurant, and unwind with a wide selection of drinks at Xilobo Bar while enjoying picturesque valley views.

Scenic Relaxation
Unwind by the outdoor swimming pool, taking in the breathtaking mountain panoramas, offering the perfect setting for relaxation and rejuvenation.

Experience elegance and comfort at Premier Hotel The Winkler. Book now for an unforgettable stay!

Important information:

Please note that extra beds are strictly subject to availability.

Rooms Upgrade Project
Construction will commence on site, 15 May 2024.
The project will be split in 5 phases of construction as per the image below.

Phase A 15 May - 14 June > 17 rooms in total (101 -117)
Phase B 14 June - 15 July > 17 rooms in total (118 - 134) 128 is Mock Room that is complete
Phase C 15 July - 12 August > 11 Rooms (235-245)
Phase D 12 August - 13 September > 11 Rooms (135-146)
Phase E 13 September - 11 November > 30 Rooms (300-329)

The anticipated date for completion of the last phase (10 rooms) of the project will be 11 November 2024Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MQP

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for ZAR 205 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 733 reviews
Cleanliness: 8.71
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.61
Overall Experience: 8.68
N
Nonhlahla • solo_traveller • za
10
2026-06-20 • via Nuitee
M
Mbongeni • family_with_children • za
9
Superb
Pros:

The breakfast was very nice and the place was Superb

Cons:

Nothing.

2026-06-20 • via Nuitee
E
Ellen • family_with_children • za
10
Excellent service received.
2026-06-15 • via Nuitee
L
Luke • solo_traveller • au
7
2026-06-03 • via Nuitee
L
Lungile • couple • za
6
2026-06-02 • via Nuitee
S
SBMorgan • solo_traveller • za
8
Pleasant stay at the Winkler.
Pros:

The suite we had was very comfortable. The staff were very polite. And we would definitely go back.

Cons:

The breakfast was a problem. The plates were cold, the bacon, the tomato and the egg - everything was cold that should have been hot. Not acceptable. When I mentioned it to the one "supervisor" he said it was because they kept the servers at 500 and not 2000 - whatever that means. I needed a solution not the response I was given. I do not like cold food that should be hot and I do not like putting hot food on a cold plate. Monday morning we were the only people there for breakfast. They brought warm food as requested but the scones, croissants etc were very, very cold and I was told they were left over from the day before. The dinner on Saturday night was nicely prepared and served.

2026-05-29 • via Nuitee
S
Surprise • extended_group • za
7
2026-05-28 • via Nuitee
G
Gavin Neil • solo_traveller • za
7
2026-05-27 • via Nuitee
K
Kwakhanya • couple • za
10
2026-05-26 • via Nuitee
Q
Queen • family_with_children • za
10
2026-05-25 • via Nuitee
S
Sipho • couple • za
8
Good
Pros:

Excellent

Cons:

Nothing

2026-05-25 • via Nuitee
R
Ribo • family_with_children • za
6
2026-05-25 • via Nuitee
T
Thembisa • solo_traveller • za
10
Pros:

Everything was great, stuff was very friendly

Cons:

The TV remote was very slow

2026-05-24 • via Nuitee
D
Dominique • couple • fr
9
Pros:

TRès belle chambre, confortable et très bien équipée,
Qualité du diner
Très beau jardin, calme
Staff très accueillant et souriant

2026-05-24 • via Nuitee
O
Oosthuysen • couple • za
10
Beautiful place. Would like to go back.
Pros:

Lovely breakfast. Friendly staff.

2026-05-17 • via Nuitee
S
Steyn • couple • za
10
Perfect breakaway
Pros:

Beautiful setting and view. 5 star rating

Cons:

n/a

2026-05-15 • via Nuitee
A
Arlindo • couple • mz
3
2026-05-10 • via Nuitee
P
P • couple • za
10
Excellent stay with great food, clean and outstanding service from the staff.
Pros:

The food was excellent, and the room was clean and comfortable. We especially appreciated the smart TV, which provided access to various entertainment platforms. The food tasted fresh and organic. We would definitely visit again.

Cons:

Nothing.

2026-05-04 • via Nuitee
K
Khoza • solo_traveller • za
9
My son's birthday
Pros:

Service from Mr Dawid. The restaurant team,Amukelani and his team🙏 you guys made my son's birthday the most memorable🙏

2026-05-02 • via Nuitee
M
Mohulatsi • family_with_children • za
9
We enjoyed our stay. The room was big and spacious, the facilities were amazing and the staff were very welcoming.
Pros:

The room was big and spacious

Cons:

Poor Wi-Fi. We couldn’t connect to internet in our room

2026-05-01 • via Nuitee