Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spotless rooms and cleanliness
Excellent spa, pools, gym and amenities
Friendly and helpful reception staff (early check-in, upgrades)
Fantastic breakfast and good poolside food/drinks
Modern, comfortable rooms with good views and in-room amenities
Cons:
Hotel perceived as relatively expensive for the region
Pool staff inattentive at times (forgot orders, selective service)
Location a bit far from city center / near highway for some guests
Occasional small F&B issues (coffee quality noted once)

Categories

Cleanliness
9.7
Consistently praised as spotless and very clean across reviews; housekeeping and pool areas noted as well maintained.
Service
9.5
Reception staff repeatedly highlighted as friendly and helpful (early check-in, upgrades). Some recurring negative notes about pool staff being inattentive or forgetting orders, but overall staff response is positive.
Location
8.9
Location described as convenient with inexpensive taxis available, but several guests note it is a bit far from the city center (~20 minutes) or near the highway.
Room Quality
9.8
Rooms described as modern, immaculate and comfortable (upgrades, whirlpool in room, good views); housekeeping praised and guests reported sleeping well.
Amenities
9.8
Spa, pools, gym and sauna repeatedly praised as excellent and spacious; plenty of facilities and well-equipped areas noted by many guests.
Value for Money
8.9
Multiple comments that the hotel is relatively expensive (especially for Kosovo). Some guests feel the quality justifies the price, but value perception is lower than other categories.
Food and Beverage
9.7
Breakfast repeatedly described as amazing and extensive; pool food/drinks praised. A few minor notes (coffee quality) but overall very positive.
Overall Experience
9.7
Majority of reviews describe an excellent stay ('everything' great, would return). Minor service lapses at the pool noted, but overall guest experience is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:22

Property Description

Luxurious 5-Star Experience

Exquisite Dining Options: Indulge in culinary delights at our 2 restaurants offering a variety of dishes to satisfy your palate.

Relaxation and Wellness: Unwind in our spa area with an indoor pool, fitness centre, sauna, steam bath, and hot tub for the ultimate relaxation experience.

Convenience at Your Fingertips: Enjoy free Wi-Fi, 24-hour room service, and a range of amenities including a business centre, gift shop, and lobby bar.

Experience luxury and comfort at Hotel Emerald. Book now for an unforgettable stay!

Important information:

Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRN

Location

Guest Reviews

9.5
Based on 725 reviews
Cleanliness: 9.7
Service: 9.5
Location: 8.9
Room Quality: 9.8
Amenities: 9.8
Value for Money: 8.9
Food and Beverage: 9.7
Overall Experience: 9.7
F
Fadil • couple • mk
10
2026-09-19 • via Nuitee
S
Saleem • couple • ch
10
2026-09-18 • via Nuitee
B
Bestrim • couple • gb
10
2026-09-18 • via Nuitee
B
Blend • couple • ch
10
2026-09-15 • via Nuitee
A
Andi • couple • ch
10
2026-09-15 • via Nuitee
A
Ali • couple • ch
10
2026-09-13 • via Nuitee
S
Samir • couple • ch
9
Super Hotel
Pros:

Alles sauber, modern, super wellness

2026-09-13 • via Nuitee
A
Alkan • solo_traveller • xk
1
Don’t go to that place
Pros:

My room wasn’t ready
No couch’s no towels tv wasn’t working
I requested to change the room they denied

Cons:

I will never ever stay there

2026-09-10 • via Nuitee
E
Erjona • family_with_children • at
10
2026-09-09 • via Nuitee
K
Kastriot • family_with_children • ch
10
Pros:

Nous avons séjourné dans cet hôtel avec ma femme et nos deux enfants, et c’était déjà notre troisième séjour. C’est toujours un véritable plaisir d’y revenir !

Le cadre est magnifique, l’hôtel est très propre et le personnel est attentionné, professionnel et parfaitement à la hauteur d’un établissement 5 étoiles.

Mention spéciale pour le petit-déjeuner, délicieux et varié, avec notamment d’excellents plats traditionnels albanais 🇦🇱.

Le spa et la piscine sont tout simplement magnifiques et permettent de profiter pleinement du séjour en famille.

Une très belle adresse où nous reviendrons avec grand plaisir. Nous recommandons sans hésitation !

2026-09-08 • via Nuitee
A
ayşe • solo_traveller • tr
10
2026-09-07 • via Nuitee
E
Endrit • couple • ch
10
2026-09-05 • via Nuitee
Y
YILDIRIM • family_with_children • tr
9
Pros:

Kahvaltıda çeşit sayısı çok fazlaydı. Çay olması ayrı güzel. Tüm çeşitlerden az miktarda koyulması israfın önüne geçmiş az alanlar tekrar tamamlanmakta.

2026-09-04 • via Nuitee
S
Sadik • couple • gb
7
2026-09-01 • via Nuitee
E
Emmanuel Visvikis HYPERACTION • couple • gr
9
2026-09-01 • via Nuitee
F
Fatime • family_with_children • ch
5
2026-08-31 • via Nuitee
H
Honey • couple • ch
10
Perfekt
Pros:

Alles

2026-08-30 • via Nuitee
A
Arbesa • family_with_children • de
10
Pros:

Das Hotel ist einfach in allem sehr gut

2026-08-27 • via Nuitee
A
Abdyl-Kadri • solo_traveller • ch
10
Fantastique
Pros:

Vraiment tout tous tout

Cons:

Aucune remarque

2026-08-26 • via Nuitee
A
Armela • couple • al
9
2026-08-25 • via Nuitee