Dormy Inn Kumamoto Natural Hot Spring

Hotels
•
Dormy Inn
8.6 (2963 reviews)
Karashima-cho 3-1 , Kumamoto , jp

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Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Great onsen
Friendly staff
Convenient location
Delicious breakfast
Cons:
Cleanliness issues
Limited restaurant choices

Categories

Cleanliness
7.73
Some reviews indicated issues with cleanliness, describing the hotel as dirty with inadequate cleaning.
Service
9.2
Many reviews praised the staff for being friendly and attentive, which indicates a high level of service.
Location
9.24
Numerous mentions of the hotel's great location near transportation hubs and attractions.
Room Quality
8.19
Mixed sentiments regarding room location and quality, but some guests mentioned comfort and amenities.
Amenities
8.72
Guests appreciated the onsen and the outdoor pool, which contributed positively to their experience.
Value for Money
8.68
Overall positive feedback on economic prices, including breakfast and services provided.
Food and Beverage
8.23
While many guests enjoyed the breakfast, others pointed out the need for better dining options.
Overall Experience
8.8
Overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:30

Property Description

Central Location and Convenient Accessibility
Dormy Inn Kumamoto Natural Hot Spring is ideally situated in Kumamoto, right in front of the bus terminal and close to the JR station, ensuring easy access to transportation for guests.

Relaxing Sauna Facilities and Public Bath
Unwind and rejuvenate in the sauna facilities and public bath offered by the hotel, providing a perfect way to relax after a day of exploring the city.

Comfortable Rooms with Modern Amenities
The hotel's modern guest rooms are well-equipped with essential amenities such as air conditioning, free wired internet, and flat-screen TVs, ensuring a comfortable stay for all guests.

Experience convenience, relaxation, and modern comfort at Dormy Inn Kumamoto Natural Hot Spring. Book your stay now for an unforgettable experience.

Important information:

Full payment is required upon arrival.

Please contact the hotel directly if you are checking in after 22:00.

Please note, guests who have a tattoo are not allowed in the public bath. There are more instructions available in the changing rooms at the public bath.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2963 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
髙野 • solo_traveller • jp
7
Pros:

夜鳴きそばサービスが良かった

Cons:

立駐が面倒だった

2026-06-13 • via Nuitee
K
Kyudong • solo_traveller • kr
9
Pros:

가성비 좋고 조식도 훌륭
온천은 최고~^^

Cons:

시설이 조금 오래된점

2026-06-13 • via Nuitee
M
Meng-Shan • couple • tw
8
Pros:

有免費宵夜跟溫泉，服務很好

Cons:

房間小了一點

2026-06-13 • via Nuitee
F
FUJIMOTO • solo_traveller • jp
7
2026-06-13 • via Nuitee
Y
Yen Lun • extended_group • tw
10
櫃檯人員態度親切，飯店位置很棒
2026-06-12 • via Nuitee
Y
Yasukawa • solo_traveller • jp
9
2026-06-12 • via Nuitee
T
Takeaki • solo_traveller • jp
9
癒しのホテルステイ
Pros:

大浴場と清潔感、立地。

Cons:

部屋がもう少し広いと嬉しい

2026-06-12 • via Nuitee
中田 • solo_traveller • jp
6
刺青、タトゥー
Pros:

温泉は良かった。

Cons:

刺青・タトゥーを入れた方々が浴室施設やエレベーターを当たり前のように利用されていたのは、いかがなものかと思います。

2026-06-11 • via Nuitee
前田 • solo_traveller • jp
6
2026-06-11 • via Nuitee
N
Nishimura • solo_traveller • jp
6
2026-06-10 • via Nuitee
J
Jou Yun • couple • tw
10
2026-06-10 • via Nuitee
L
len • couple • tw
9
住宿裡車站和商店街很近，有三溫泉，飲料罷拉麵..
Pros:

有飲料罷，冰棒、養樂多、拉麵🍜

Cons:

晚上泡溫泉9點半出來，養樂多就沒有了，提供到10點，等了半小時都沒補上，啊，都沒喝到半罐⋯⋯

2026-06-10 • via Nuitee
D
Dilini • extended_group • au
8
Comfortable and convenient location
Pros:

Onsen, clean room and free ramen

Cons:

Parking is a bit expensive, 1500 yen per night

2026-06-09 • via Nuitee
T
tomohisa • couple • jp
10
2026-06-08 • via Nuitee
風 • solo_traveller • jp
5
Pros:

温泉に入れるところ。部屋の中は清潔感あり、室内着がついている。

Cons:

混雑していたチェックイン時に、予約した名前が見つからないとのことで20分以上待たされた。受付で名前が見つからないから携帯を奥の事務所へ持って行ってもいいかと聞かれた。目の届かない所へ個人情報が入っている携帯を持ち込まれるのは嫌だったので断りました。
結局、名前は見つかったけれど、部屋のすぐ目の前が隣の駐車場だったのでカーテンは開けられず、テンション下がりました。

脱衣場、洗い場ともに混雑して待ちの状態だったので時間をずらして深夜からお風呂に入ったのだけど、部屋に戻ったらカードキーが反応しなくてドアを空けられなかった。フロントには誰もいなくて、部屋の階のエレベーター前にある電話でフロントに問い合わせたら、部屋の中から鍵をかけているとカードキーは反応しないとのこと。深夜１時を過ぎていたので、部屋で寝ている友人を起こしたくなかったのだけど、ホテルの内線でかけて空けてもらいました。
内鍵がかかっているとカードキーが使えないことを、先に教えておいて貰いたかったです

2026-06-08 • via Nuitee
I
Ian • solo_traveller • no
10
2026-06-08 • via Nuitee
T
TAKAYUKI • solo_traveller • jp
1
2026-06-07 • via Nuitee
N
Nicole • solo_traveller • za
8
Pros:

Clean and comfortable

2026-06-06 • via Nuitee
H
hisashi • couple • jp
7
まぁまぁ
2026-06-06 • via Nuitee
K
Kosuke • solo_traveller • jp
9
よかった
Pros:

温泉もあり出張の疲れが冷とれました。

Cons:

室内に温泉やアメニティの置き場などの案内がなく、ネットで場所を調べた

2026-06-06 • via Nuitee