Dormy Inn Kumamoto Natural Hot Spring

Hotels
Dormy Inn
8.6 (2934 reviews)
Karashima-cho 3-1 , Kumamoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Great onsen
Friendly staff
Convenient location
Delicious breakfast
Cons:
Cleanliness issues
Limited restaurant choices

Categories

Cleanliness
7.73
Some reviews indicated issues with cleanliness, describing the hotel as dirty with inadequate cleaning.
Service
9.2
Many reviews praised the staff for being friendly and attentive, which indicates a high level of service.
Location
9.24
Numerous mentions of the hotel's great location near transportation hubs and attractions.
Room Quality
8.19
Mixed sentiments regarding room location and quality, but some guests mentioned comfort and amenities.
Amenities
8.72
Guests appreciated the onsen and the outdoor pool, which contributed positively to their experience.
Value for Money
8.68
Overall positive feedback on economic prices, including breakfast and services provided.
Food and Beverage
8.23
While many guests enjoyed the breakfast, others pointed out the need for better dining options.
Overall Experience
8.8
Overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:30

Property Description

Central Location and Convenient Accessibility
Dormy Inn Kumamoto Natural Hot Spring is ideally situated in Kumamoto, right in front of the bus terminal and close to the JR station, ensuring easy access to transportation for guests.

Relaxing Sauna Facilities and Public Bath
Unwind and rejuvenate in the sauna facilities and public bath offered by the hotel, providing a perfect way to relax after a day of exploring the city.

Comfortable Rooms with Modern Amenities
The hotel's modern guest rooms are well-equipped with essential amenities such as air conditioning, free wired internet, and flat-screen TVs, ensuring a comfortable stay for all guests.

Experience convenience, relaxation, and modern comfort at Dormy Inn Kumamoto Natural Hot Spring. Book your stay now for an unforgettable experience.

Important information:

Full payment is required upon arrival.

Please contact the hotel directly if you are checking in after 22:00.

Please note, guests who have a tattoo are not allowed in the public bath. There are more instructions available in the changing rooms at the public bath.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2934 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
C
Chie sugawara solo_traveller jp
9
Pros:

Hot springs and late night ramen

Cons:

Some times very crowded

2026-05-30 via Nuitee
C
Chieh Chen couple tw
7
2026-05-30 via Nuitee
K
kanako family_with_children jp
8
2026-05-29 via Nuitee
C
Chuen Ho couple hk
8
2026-05-28 via Nuitee
S
Sayuri solo_traveller jp
8
2026-05-28 via Nuitee
Y
Yoshiya solo_traveller jp
8
良好
Pros:

バスターミナルから非常に近く、アクセスが最高にいいです。風呂も快適でした。

Cons:

部屋のカーテン?が汗臭くて、常に窓を開けて換気していた。

2026-05-28 via Nuitee
J
Jorge solo_traveller jp
10
2026-05-27 via Nuitee
S
soichiro solo_traveller jp
10
2026-05-26 via Nuitee
M
Melody couple ca
9
Pros:

Always enjoy our stay at Dormy inns. I love their natural onsens and overall cleanliness.

2026-05-26 via Nuitee
深町 solo_traveller jp
8
Pros:

スタッフの皆さんの接客は親切丁寧又施設内も清潔でした。不測の対応も宿泊者に最善の対応をして頂き感謝しています。クワ-ル🙋

Cons:

朝食の和食は良かったです
パン🍞の種類が少なく皆んな
和食に集まっていたと

2026-05-26 via Nuitee
Y
yasuhiro solo_traveller jp
9
Pros:

温泉でゆったり出来た。

Cons:

特にないですが、朝食が高い。

2026-05-25 via Nuitee
K
Kouichi solo_traveller jp
5
問題なし
2026-05-25 via Nuitee
Y
Yusuke couple jp
10
2026-05-24 via Nuitee
I
I Ying couple tw
10
2026-05-23 via Nuitee
C
chiahsuan solo_traveller tw
8
Pros:

房子滿大間的,隔音也可以,有宵夜拉麵咖啡茶很不錯,吃完消夜在到頂樓泡露天溫泉,吃冰淇淋!早餐也很豐盛好吃

2026-05-23 via Nuitee
A
AYAKO couple jp
10
温泉、夜鳴きそば、ウェルカムサービス等 サービスのクオリティが非常に高かった。
Pros:

食事をするにも買い物に行くのも とても便利でした。

Cons:

敢えて言うなら、お客さんの質が良くなかった。

2026-05-23 via Nuitee
T
Taku solo_traveller jp
8
Pros:

アイスの無料サービス子供たちが喜んでました。

Cons:

女性用のお風呂が少しぬるかった。

2026-05-22 via Nuitee
C
Christine solo_traveller au
9
Great stay
Pros:

Excellent helpful staff

2026-05-22 via Nuitee
C
chantal solo_traveller fr
8
Hôtel extrêmement pratique pour les voyages de courte durée
Pros:

Idéalement situé près du terminal des bus

Cons:

Il y a du monde au petit déjeuner et il nous est conseillé de la prendre tôt pour éviter d’attendre trop longtemps

2026-05-20 via Nuitee
B
bramwell davis solo_traveller au
8
Pros:

Rooftop onsen very nice breakfast good

2026-05-20 via Nuitee