Heritage Hotel Cameron Highlands

Hotels
7.8 (3831 reviews)
Jalan Gereja , Cameron Highlands , my
+60 5-491 3888

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 17 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3831 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
G
galilon • solo_traveller • my
10
2026-07-25 • via Nuitee
M
Mariah • extended_group • my
8
2026-07-24 • via Nuitee
Y
Yusainy • solo_traveller • my
8
Pros:

Harga berbaloi booking dkt booking.com sekali dgn breakfast for couple..padan dgn hrga tak berhantu Alhamdulilahh 🤲bilik xde Aircond tapi sejuk nak mampoih laa xtau nak habaqq

2026-07-24 • via Nuitee
S
Simone • solo_traveller • au
8
Pros:

Excellent hotel. It had charm, charisma, and the hotel staff were helpful and lovely. Great value for money.

2026-07-24 • via Nuitee
I
Iwanowski • solo_traveller • pl
5
2026-07-23 • via Nuitee
I
Ismailmustafa • solo_traveller • il
9
انصح به
Pros:

فندق ممتاز ومتكامل. السعر مناسب. الفطور جيد. موقف السيارات واسع وقريب. السرير مريح والغرف واسعة.

Cons:

لا شيء

2026-07-23 • via Nuitee
S
Siti hajar • family_with_children • my
6
Might not return again .
Pros:

The location is good and the scenery was beautiful from the balcony .

Cons:

Everything is old very old , not clean , the toilet smell everytime i use the toilet and flush will produce bad smell. The room it self smell old smell dusty . Water pressure slow 🥲

2026-07-23 • via Nuitee
R
Richard • family_with_children • et
8
Family break in Cameron Highlands
Pros:

Big family room was good value for money. Staff were helpful.

Cons:

Everything was fine

2026-07-22 • via Nuitee
Z
Zabidi • solo_traveller • my
9
Pros:

Hotel good.Room Clean..

2026-07-20 • via Nuitee
M
muzaidi • solo_traveller • sg
9
2026-07-20 • via Nuitee
C
Camilla • couple • it
9
Ottimo
Pros:

Stanze enormi, spaziose e ampie con tutto il necessario
Posizione comoda
Colazione ricchissima con scelta davvero ampia
Possibilità di lavare in lavanderia self service in poco tempo

Cons:

Colazione in alcuni orari molto affollata e rumorosa nel weekend

2026-07-19 • via Nuitee
M
Michela • couple • it
10
2026-07-16 • via Nuitee
O
Oscar • solo_traveller • es
1
Pros:

Nada

Cons:

Sucio , viejo y bastante abandonado.

2026-07-15 • via Nuitee
N
Nasharuddin • solo_traveller • my
9
Good location n view
Pros:

A very good location

Cons:

No

2026-07-15 • via Nuitee
M
Marta • solo_traveller • es
6
Pros:

L'habitació era gran.

Cons:

El bany tenia deficiències. L'aigua sortia freda, per exemple.

2026-07-14 • via Nuitee
F
Faiz • couple • my
10
2026-07-14 • via Nuitee
S
subhan • family_with_children • pk
6
Pros:

We had a pleasant stay overall. The hotel's location is excellent, making it convenient to explore the area, and the breakfast offered a good variety with satisfying quality.

Overall, the hotel has a great location and decent breakfast, but updating the facilities and improving attention to guest requests would significantly enhance the experience.

Cons:

However, the property itself feels quite dated. The furniture, décor, and overall facilities could benefit from refurbishment as they appear old and worn.

We were also disappointed with the room arrangements. Despite requesting adjoining/side-by-side rooms for our family and separate beds at the time of booking well in advance, neither request was accommodated. While we understand that such requests cannot always be guaranteed, it would have been appreciated if the hotel had made a greater effort or communicated the limitations beforehand.

2026-07-13 • via Nuitee
S
Sazalan • solo_traveller • my
7
2026-07-13 • via Nuitee
A
Abidin • solo_traveller • my
10
Pros:

ok

2026-07-13 • via Nuitee
B
Bei Yi • solo_traveller • my
9
Nice stay at Cameron
Pros:

Everything is fine. The room is clean and comfty. Breakfast is nice. Location wise is also ok.

Cons:

Hot water is not hot enough(´o̴̶̷̤ㅂo̴̶̷̤`)

2026-07-12 • via Nuitee