Heritage Hotel Cameron Highlands

Hotels
7.8 (3710 reviews)
Jalan Gereja , Cameron Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 17 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3710 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
R
Ranjit • solo_traveller • my
8
Pros:

Very pretty views around the hotel. Very quite location. The balcony facing the mountain has awesome views. There are options to eat and buy essentials within 5 to 10 mins. Very peaceful location. Overall a very pleasant and relaxing experience.

Cons:

Toilet was a bit smelly. Though it was very clean. Maybe because the building construction is quite old. But no issues with cleaniness. Staff do a good job.

2026-06-13 • via Nuitee
T
Tyaa • couple • my
8
2026-06-13 • via Nuitee
I
Isma • solo_traveller • my
10
2026-06-13 • via Nuitee
R
Raja Rogayah • solo_traveller • my
8
2026-06-13 • via Nuitee
M
MOHD RAHMAT BIN JAAFAR • solo_traveller • my
8
Pros:

Makanan

Cons:

Tingkap tiada balkoni dan tingkap bilik dihalang bumbung, tidak nampak permandangan

2026-06-13 • via Nuitee
I
Imam Budi • family_with_children • id
9
2026-06-12 • via Nuitee
A
Afiq • solo_traveller • my
10
2026-06-12 • via Nuitee
R
Rajenderan • solo_traveller • my
6
2026-06-12 • via Nuitee
A
abrizah rahman • solo_traveller • my
7
Pros:

ok

2026-06-11 • via Nuitee
R
Rooki • couple • my
7
2026-06-11 • via Nuitee
M
Muhammad • couple • my
8
2026-06-10 • via Nuitee
W
WH • solo_traveller • my
8
Pros:

Nice and chill weather

Cons:

Soft Pillow

2026-06-09 • via Nuitee
N
NANTHU • couple • my
10
Pros:

100/100

Cons:

Environment

2026-06-09 • via Nuitee
M
mai • solo_traveller • my
6
Pros:

very good

2026-06-08 • via Nuitee
S
santhanam • couple • my
7
Pros:

Serounding

Cons:

Nil

2026-06-08 • via Nuitee
N
Nasir • solo_traveller • my
8
2026-06-08 • via Nuitee
M
Muhamad • couple • my
8
2026-06-08 • via Nuitee
M
Muhammad Emad • couple • gb
8
2026-06-08 • via Nuitee
N
Nurfarhana • solo_traveller • my
10
I will definitely come back again❤️
Pros:

This is my second stay at this hotel in just five months, and it says a lot about how much I love this place. The hotel is clean, comfortable, and the bed is incredibly soft and cozy. There are plenty of facilities, the breakfast has a great variety of choices, and most importantly, the view is absolutely breathtaking. Everything about this hotel makes the stay enjoyable. I will definitely be coming back again in the future❤️❤️❤️

Cons:

The door and access card don't work. I have to go down to the lobby again to reset the card

2026-06-08 • via Nuitee
B
Badrul • couple • my
7
2026-06-07 • via Nuitee