Queen Victoria Hotel & Manor House by NEWMARK

Hotels
•
Newmark Hotels, Reserves & Lodges
9.4 (103 reviews)
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-418 14 66

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Parasailing nearby
Area shuttle (surcharge)
Free bicycles on site
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
One of the best hotels in the area

Categories

Cleanliness
9.21
Standard quality for this hotel tier.
Service
9.67
Standard quality for this hotel tier.
Location
10
Great location - clearly one of the best hotels in the area.
Room Quality
9.16
Standard quality for this hotel tier.
Amenities
9.19
Standard quality for this hotel tier.
Value for Money
9.15
Standard quality for this hotel tier.
Food and Beverage
9.21
Standard quality for this hotel tier.
Overall Experience
9.6
Overall, a wonderful place to stay in Cape Town.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:17

Property Description

Welcome to the Queen Victoria Hotel & Manor House by NEWMARK, where luxury and comfort meet the heart of Cape Town's vibrant life.

Relaxation Redefined
Indulge in our exquisite spa that offers rejuvenating massages, soothing body treatments, and invigorating facials. Unwind in the sauna or stay active in our well-appointed health club.

Culinary Delights
Savor delectable dishes at our on-site restaurant, Dash, with a lively bar/lounge and 24-hour room service. Enjoy a refreshing drink at our poolside bar or start your day with a lavish buffet breakfast.

Comfort & Convenience
Each of our 35 elegantly designed rooms features modern amenities, including complimentary Wi-Fi, LCD televisions, and private bathrooms with deep soaking tubs and designer toiletries. Our central location makes exploring iconic attractions a breeze.

Seize the opportunity for an unforgettable stay—book your room today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 103 reviews
Cleanliness: 9.21
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 9.19
Value for Money: 9.15
Food and Beverage: 9.21
Overall Experience: 9.6
W
Werner • solo_traveller • za
10
2026-06-01 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

Staff

Cons:

It wasn’t clear that there were so many steps and ramps to get to the waterfront. It wasn’t clear that there are two buildings one is on the waterfront and one is across the street and up many steps.

2026-05-31 • via Nuitee
S
Simo Mkhize • solo_traveller • za
10
2026-05-29 • via Nuitee
B
Bill • couple • au
6
2026-05-26 • via Nuitee
J
Jose • couple • es
6
2026-05-07 • via Nuitee
L
louisa • couple • gb
9
2026-04-29 • via Nuitee
E
Elke • extended_group • de
10
X
Pros:

X

Cons:

X

2026-04-28 • via Nuitee
M
Maria • couple • za
9
Very enjoyable stay
Pros:

Very nice hotel
Spacious rooms
Comfy beds
Very nice staff

2026-04-24 • via Nuitee
L
lionel • couple • fr
10
2026-04-23 • via Nuitee
R
Raf • couple • be
8
Ik kan dit hotel aan iedereen aanraden.
Pros:

parking voor de deur

Cons:

even moeten zoeken waar het was

2026-04-21 • via Nuitee
P
paolo • couple • it
9
2026-04-05 • via Nuitee
S
Sandra • couple • gb
9
2026-04-05 • via Nuitee
R
ralph • couple • gb
10
Pros:

The staff were fabulous without exception

2026-04-05 • via Nuitee
V
von Gradowski • family_with_children • ae
9
2026-04-02 • via Nuitee
G
Gerardus • solo_traveller • gb
9
Nice luxury hotel in walking distance from the V&A Waterfront
Pros:

Location, quality of rooms, service.

Cons:

None

2026-04-01 • via Nuitee
C
Christelle • couple • au
6
The receptionists, porters, restaurants service were excellent. Great people,
Pros:

Location was excellent.

Cons:

Not value for money,

2026-03-30 • via Nuitee
N
Nathalie • solo_traveller • es
10
Un séjour idéal je recommande fortement et j’y retournerai avec grand plaisir
Pros:

Hôtel très agréable très clair avec de belles chambres ( nous avions 2 chambres ) spacieuses et parfaitement équipées . Salle de bain idéale. En plus l’hôtel est parfaitement placé près du shopping mall et des restaurants du water front

Cons:

Rien

2026-03-28 • via Nuitee
J
Jacqueline • couple • us
10
Relaxing environment …helpful staff…highly recommend.
Pros:

Great location. Quiet but very central

2026-03-28 • via Nuitee
A
Andrew • solo_traveller • gb
10
Great stay
Pros:

Location and staff great

Cons:

nothing

2026-03-21 • via Nuitee
B
Bernadette • couple • fr
9
2026-03-18 • via Nuitee