HOTEL MYSTAYS Fukuoka Tenjin

Hotels
•
Mystays Hotel Group
8 (2072 reviews)
Chuo-ku Tenjin 3-5-7 , Fukuoka , JP
+81 92-687-1100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (near Tenjin station)
Friendly, helpful and attentive staff
Good in-room/breakfast amenities (coffee, tea, DHC toiletries)
Some guests found rooms comfortable and would return
Cons:
Strong cigarette and damp/mold smells reported
Rooms often small and dark (best for solo travellers)
Inconsistent housekeeping/cleanliness (dust, stains)
Mixed value perceptions; some find price high

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness, but multiple reviews cite strong cigarette and damp/mold smells, dust in corners, and inconsistent housekeeping—smell and hygiene issues notably lowered this score.
Service
9
Generally very positive: staff described as polite, helpful and attentive (including retrieving a lost card and friendly phone responses). A few mentions of no email reply slightly temper this, but overall service is a strength.
Location
9.5
Consistently lauded: excellent central location near Tenjin station, convenient for shopping, transport and nearby restaurants—the most frequently mentioned positive aspect.
Room Quality
7
Mixed: many guests noted small rooms suitable for solo travellers and occasional twin rooms were comfortable; some found rooms dark or cramped. Room size and layout are a common negative.
Amenities
8.5
Positive notes: lobby UCC coffee, in-room coffee/tea, and DHC bathroom amenities mentioned as useful and of good quality; basic amenities appear complete and convenient.
Value for Money
7
Mixed perceptions: some guests feel the hotel is a good value given location and condition, while others note it is expensive or not fully worth the price, especially when cleanliness/room size are considered.
Food and Beverage
8
Generally favorable but mixed: several guests praised the breakfast (one called it excellent), while others found it ordinary or preferred a buffet style; overall satisfactory.
Overall Experience
8.5
Overall positive: many guests would stay again and highlight location and helpful staff; however, recurring cleanliness and smell issues prevented a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Modern Rooms and Convenient Amenities
Hotel MyStays Fukuoka, located in downtown Tenjin, offers modern rooms with Wi-Fi access. The elegantly furnished rooms feature flat-screen TVs, air purifiers, and convenient amenities like refrigerators and electric kettles.

Convenient Facilities
Guests can enjoy the hotel's launderette, microwave ovens, and drink vending machines. Although there is no spa on-site, guests can request massages from external providers for relaxation.

Prime Location
Situated just a 3-minute walk from Tenjin Subway Station, Hotel MyStays Fukuoka Tenjin provides easy access to the city's attractions and transportation hubs.

Book your stay at Hotel MyStays Fukuoka Tenjin for a comfortable and convenient experience in the heart of the city.

Important information:

Please note the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests who wish to send luggage to the property in advance are required to fill out the full name, confirmation number and check-in date on each item. Refrigerated or frozen products cannot be stored.

Alipay is accepted at the property.

The partnered parking lot, Seiwa Park Tenjin Oyako-dori, will be closed for a permanent period from 31/08/2026.

Please note that Laundry Equipment Replacement Project work will be carried out on 3,Sep, 2026 11:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8
Based on 2072 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 7
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
J
Joyce • extended_group • tw
7
2026-10-31 • via Nuitee
W
Wu • couple • au
6
Good stay if you are a smoker
Pros:

Great location!

Cons:

Really unpleasant odour from all the cigarette smoke, as well as a damp stale smell in the bathroom. The room was really dark even with all the lights on and the curtains drawn. Staff were polite but not at the same standard of hospitality we had experienced elsewhere across Japan.

2026-10-31 • via Nuitee
K
Kenichi • solo_traveller • jp
8
2026-10-30 • via Nuitee
C
CHEAH • couple • my
7
2026-10-30 • via Nuitee
G
Giovanni • family_with_children • it
10
2026-10-29 • via Nuitee
H
Hsiao Nien • extended_group • tw
7
2026-10-28 • via Nuitee
J
Jose • solo_traveller • es
9
2026-10-27 • via Nuitee
C
Carmela Kwok • solo_traveller • us
10
Pros:

Hotel is clean entirely and staff are very helpful with whatever you need.

Cons:

Rooms are for solo travellers only

2026-10-26 • via Nuitee
J
jihoon • couple • kr
5
Pros:

위치가 최고입니다.

Cons:

방이 너무 작아요, 캐리어 20인치 펼치기도 작습니다.
욕실에서 락스냄새 엄청나요.. 문도 틈이 있어서 닫고있어도 냄새가 계속 나옵니다ㅜ

2026-10-26 • via Nuitee
S
Sarah • family_with_children • au
8
Pros:

Great location in Fukuoka city, close to transport. Decent sized room for a city hotel - we could fit two suitcases fine. Friendly and helpful staff.

2026-10-24 • via Nuitee
Y
Yoshimi • couple • jp
9
2026-10-24 • via Nuitee
I
I hua • family_with_children • tw
8
2026-10-23 • via Nuitee
김 • solo_traveller • kr
7
Pros:

위치는 정말 쇼핑할때는 최고입니다. 텐진역 가깝고 너무 좋아요 근처에 맛집도 있어요

Cons:

방크기가작아요.

2026-10-22 • via Nuitee
麗芬 • family_with_children • tw
5
2026-10-21 • via Nuitee
-
-Yangwei • couple • us
8
Very good stay in general.
Pros:

Location

Cons:

Room size

2026-10-20 • via Nuitee
H
hana • family_with_children • kr
10
친절하신 직원분께 감사드려요!
Pros:

10월 12일 저녁에 택시에 카드를 두고 내렸는데 직원분께서 너무 친절하게 잘 도와주셨어요 일본 남자분이고 성함도 모르는데 정말 감사했다고 다시 한번 인사드리고 싶어요!
정말 정말 감사했습니다!!

Cons:

청소 상태가 좋지 않았어요

2026-10-20 • via Nuitee
順子 • family_with_children • jp
8
2026-10-20 • via Nuitee
T
Tatsuki • solo_traveller • jp
5
色々含めて納得です
2026-10-20 • via Nuitee
N
Naoto • extended_group • jp
10
Pros:

朝食は最高でした。

Cons:

特にないです

2026-10-19 • via Nuitee
M
MAKOTO • solo_traveller • jp
9
お得に快適。
Pros:

天神駅から近い。

Cons:

特に無し。

2026-10-19 • via Nuitee