La Quinta by Wyndham Lancaster

Hotels
•
La Quinta by Wyndham
8.5 (1718 reviews)
25 Eastbrook Road , Ronks , US
+1 717-208-2453

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Very clean / well run
Helpful, attentive staff (breakfast staff noted)
Delicious/good breakfast
Convenient location
Indoor pool (praised by some)
24/7 coffee bar
Cons:
Occasional rude/front-desk mishandling (one serious incident)
Room maintenance issues: worn furniture, old microwave
Uncomfortable beds/mattresses
Low shower water pressure / slimy water reported
Noisy A/C/heater and road noise
Rough towels
Slow elevator at times

Categories

Cleanliness
9.5
Multiple reviewers call the hotel 'very clean' and 'clean and well run'; isolated notes about rough towels and a slimy shower in one room.
Service
9
Most comments describe staff as very helpful, attentive and wonderful (breakfast staff, cleaning crew); however there is one detailed, serious complaint about rude front-desk behavior and poor handling of a reservation.
Location
9
Several guests call the location convenient and suitable for their needs.
Room Quality
6
Multiple negative notes: worn furniture, very hard beds/mattresses, old microwave, noisy A/C/heater, low shower pressure and reports of slimy water; rooms in need of updating/TLC.
Amenities
8.5
Breakfast offering and 24/7 coffee bar are strong positives and indoor pool was praised by some, though there are mixed reports (one report of dirty pool) and a slow elevator noted.
Value for Money
8
Many found the stay convenient and clean, but at least one guest felt the cost did not match room comfort (uncomfortable mattress, maintenance issues).
Food and Beverage
9
Breakfast is repeatedly praised as very good/delicious; minor critiques around pastry quality.
Overall Experience
9
Majority of reviews describe a positive, comfortable stay ('perfect place', 'will be back'), though isolated service and room-quality incidents tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location
Located just under 8 miles from Lancaster city centre and the Lancaster County Convention Center, La Quinta Inn and Suites offers easy access to key attractions.

Indoor Pool and Business Center
Guests can enjoy a refreshing swim in the indoor pool or utilize the on-site business center during their stay.

In-Room Amenities
Each room at La Quinta Inn features a flat-screen cable TV, microwave, refrigerator, and complimentary toiletries in the en suite bathroom.

Experience comfort and convenience at La Quinta Inn and Suites Lancaster. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed.

and are subject to availability upon check-in.

Additional charges may apply. Service Animals-ADA-defined service animals are welcome free of charge.

Dogs Allowed only-2 dogs max. 75lbs or less per dog. Fees-Nonrefundable $25.00 for one night up to 2 dogs and $50.00 for two or more nights up to 2 dogs. If bringing a dog, please contact the hotel to be assigned to a pet-friendly room.

Other Information-Contact hotel for additional details and availabilty or requests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Location

Guest Reviews

8.5
Based on 1718 reviews
Cleanliness: 9.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9
R
Ruth • couple • us
10
It was the perfect place
Pros:

Very clean, staff very helpful and food delicious

Cons:

Nothing

2026-10-31 • via Nuitee
V
Victoria • family_with_children • us
10
Peaceful very comfortable, I don't remember the last time that people that were staying in the hotel
Pros:

The breakfast was very nice the service was awesome very attentive very informed one day they had apples for everybody another day they had costumes for Halloween on that were precious they keep the coffee bar running 24 seven which I love best coffee I've ever had the facilities very nice indoor pool was immaculate I love that they have quiet time starting at 10 pm, so no noise later in the evenings
This was our first time staying at La Quinta and I will definitely be back and I will be looking for this hotel and all the places that we go in the future

Cons:

There was nothing that I didn't like
not a single thing to complain about

2026-10-29 • via Nuitee
C
Charles • couple • us
10
Enjoyed it and will stay again
Pros:

Breakfast was great
Location great
Cleaning crew very accommodating (bugged her for extra towels)

Cons:

Elevator a little slow had lines sometimes
But not to bad

2026-10-29 • via Nuitee
W
Walter • couple • us
8
Very good!
Pros:

Good breakfast. Room was good, the A/C heater was a bit loud

Cons:

Better heating system

2026-10-28 • via Nuitee
Z
Zoraida • couple • us
6
When I stay at a hotel I want to enjoy the pool and relax in a nice room
Pros:

Breakfast and room size

Cons:

Service desk need to improve their attitude, not a smile, Pool water was dirty and the room needed a little TLC

2026-10-28 • via Nuitee
R
Regina • couple • us
10
Great
Pros:

Convenient for us

2026-10-27 • via Nuitee
J
Joseph • couple • us
6
Had very good weather, free breakfast ok, need better pastries
Pros:

The space of the two rooms, the layout,

Cons:

The microwave was very old and made a terrible noise, couch is very very worn out, bath towels are so rough they are scratchey, and shower water no pressure , an water is very slimy, hard to get out of hair, bed was way too hard, an no comforter, whole room needs updating, very loud road noise !!

2026-10-26 • via Nuitee
F
Flordeliza • extended_group • us
9
2026-10-24 • via Nuitee
S
Steve • couple • us
8
2026-10-22 • via Nuitee
B
Bernd • couple • de
8
2026-10-22 • via Nuitee
M
Marites • family_with_children • us
10
comfortable
Pros:

breakfast too

Cons:

noted 3pcs only dog nibblets/treat on the carpet floor near door but otherwise room clean overall and did not bother us.

2026-10-20 • via Nuitee
B
Brenda • extended_group • us
8
2026-10-20 • via Nuitee
H
Huma • extended_group • us
1
Extremely poor handling from front desk and a cold response from owner
Pros:

Clean and nice location

Cons:

2 staff members were rude, had a flat affect, short answers and not cooperative, one of our guests who were attending a wedding and arriving from California were refused a room, when the person who made the reservation gave names and clear instructions of the arriving guests, the guests who took a night flight from California tried to explain that they have a reservation,were mistreated, the staff was rude, refused them the room. The staff refused to contact the primary person to check that the guests have a room. Our guests were late because of this mess? When I , the primary person called the front desk. The lady was rude and kept on saying that she got those instruction from the previous staff members, when we came back from the wedding, the front desk lady gave us the room key with a flat,non apologetic sorry and kept repeating that those were the instruction, don’t know their lack of training or their personalities, definitely are not suited for this business, we met the owner next day at the breakfast? He listened but was very submissive and directed to his manager who said she will look into this
This is an unacceptable behavior and to handle things, first thing in hospitality business is to listen to customers
We are very upset at this will file a formal complaint and give our reviews on Google

2026-10-20 • via Nuitee
J
Jessica • family_with_children • us
7
Overall a good stay with friendly staff but for the cost it was not the best.
Pros:

Convenient, clean and very nice English speaking people!

Cons:

No vent fan in bathroom, toilet was very low, our bathroom light was strobing on and off, mattress was horribly uncomfortable, water pressure in the shower was almost non existent and the Ac/heating unit was very VERY noisy.

2026-10-19 • via Nuitee
K
Kathleen • solo_traveller • us
10
Beautiful area! Clean and well run establishment!
Pros:

The breakfast is delicious and the staff wonderful

Cons:

I like everything about this hotel!

2026-10-19 • via Nuitee
G
George E • couple • us
10
Excellent
2026-10-17 • via Nuitee
P
Patricia • couple • us
10
Welcoming and very clean and comfortable place to stay.
Pros:

Perfect location from Sight & Sound theater. The hotel was clean, staff very friendly and helpful. Laura went out of her way to get info for the local area! The hotel was also decorated beautifully for the fall season! Will definitely come back here to stay for our next trip to the area.

Cons:

Nothing

2026-10-17 • via Nuitee
C
Cook • solo_traveller • us
6
Pros:

Price and location

Cons:

Nothing

2026-10-17 • via Nuitee
D
Donna • solo_traveller • us
10
2026-10-16 • via Nuitee
B
Beatty • extended_group • us
10
Always happy to stay at your facility
Pros:

The close proximity to local events

Cons:

N/A

2026-10-15 • via Nuitee