Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent BKC location
Well-designed, comfortable rooms
Impressive breakfast and food options
Clean and well-maintained property
Good minibar and in-room amenities
Cons:
Some rooms had a damp smell
Food and drinks (bar) perceived as expensive
Breakfast not included for all room types
Pool small / no sauna
Airport transfer/drop perceived as costly
Occasional issues with upgrades/room upgrade refusal

Categories

Cleanliness
8
Generally praised for exceptional cleanliness and housekeeping in multiple reviews, though a few mentions of a damp smell in some rooms indicate minor issues to address.
Service
9.5
Repeatedly highlighted as a major strength: friendly, helpful staff, smooth check-in/out, personalized welcomes and named staff singled out for excellent service.
Location
9
Strong positive sentiment: excellent central BKC location, walkable to amenities and event venues; reviewers repeatedly note convenience and neighbourhood quality.
Room Quality
8.5
Rooms described as well-designed, comfortable and well-appointed; some small negatives (damp smell in a few rooms, missing shaving kit) but overall positive.
Amenities
8
Good amenities like minibar and breakfast venues noted, but some guests mentioned a small pool, no sauna and missing shaving kit; airport transfer perceived as expensive.
Value for Money
8
Mixed signals: some guests call it great value for money, while others flag pricey food/drinks and transfers, and breakfast not included for all room types.
Food and Beverage
8.5
Food and breakfast receive high praise (impeccable, sumptuous breakfast) though several guests note expensive drinks and some pricey menu items.
Overall Experience
8.5
Overall highly positive guest experience with many rave reviews praising staff, ambience and service; minor issues noted do not substantially detract from stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Accommodation
Sofitel Mumbai BKC offers elegantly designed rooms with modern amenities, including flat-screen TVs, minibars, and luxurious en suite bathrooms. Some rooms even feature DVD players and iPod docks, ensuring a comfortable stay for every guest.

Convenient Location
Located in the prestigious Bandra Kurla Complex, our hotel provides easy access to key attractions such as the JIO World Centre, US Consulate General, and MMRDA grounds. With proximity to major highways and the airport, exploring both north and south Mumbai is a breeze.

Exceptional Dining and Leisure Facilities
Indulge in a culinary journey at our various dining venues, from international cuisine at Pondichery Cafe to regional dishes at Jyran - Tandoor Dining & Lounge. Relax by the outdoor pool, pamper yourself at the spa, or stay active at the gym - there's something for everyone at Sofitel Mumbai BKC.

Experience luxury and convenience at Sofitel Mumbai BKC - book your stay now for an unforgettable experience!

Important information:

Please note that a valid photo ID along with registered address is required at the time of check in.
In case guest is not using his / her credit card, the hotel reserves the rights to ask for authorization / declaration from the mentioned card holder.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Property Video

Guest Reviews

8.5
Based on 2353 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
N
Nana Ama • solo_traveller • gh
10
2026-11-07 • via Nuitee
S
Saurabh • solo_traveller • in
2
Cons:

The staff has no knowledge of.

2026-11-05 • via Nuitee
G
Gian Chand • solo_traveller • in
10
2026-11-05 • via Nuitee
G
Guadalupe • couple • us
7
Decent
Pros:

Location

Cons:

Tub

2026-11-04 • via Nuitee
R
Reena • couple • in
7
2026-10-31 • via Nuitee
S
SUNIL • couple • in
6
Cons:

The staff did not cooperate to upgrade the room to include breakfast.

2026-10-27 • via Nuitee
Y
Yashesh • family_with_children • in
8
2026-10-24 • via Nuitee
N
Nirajkumar • couple • au
10
It was simply amazing place to stay at BKC - we visited Falguni Pathak Garba
Pros:

The ambience, the vibes, welcome, everything. The moment you step out of your car you feel special. Rooms were so good.

Cons:

There was nothing that I did not like.

2026-10-21 • via Nuitee
R
Ravi • couple • in
8
2026-10-21 • via Nuitee
V
Vikram Singh • family_with_children • ae
9
2026-10-19 • via Nuitee
D
daljit • couple • gb
9
Pros:

Beautiful hotel

2026-10-17 • via Nuitee
N
Nair • family_with_children • in
7
2026-10-15 • via Nuitee
P
Pearl • solo_traveller • ng
8
Excellent
Pros:

Very okay

2026-10-14 • via Nuitee
A
adnan • couple • in
2
2026-10-13 • via Nuitee
A
ALPA • solo_traveller • ke
10
2026-10-12 • via Nuitee
M
Murthy • solo_traveller • sg
10
2026-10-11 • via Nuitee
A
Anurag Kale • extended_group • in
10
2026-10-11 • via Nuitee
S
Sakshi • couple • in
10
2026-10-11 • via Nuitee
V
Vijaykumar • couple • in
9
Pros:

everything was spectacular

2026-10-09 • via Nuitee
A
Anand • solo_traveller • us
10
Pros:

everything: staff, ambiance, food

Cons:

expensive airport drop off

2026-10-08 • via Nuitee