Sonesta Hotel Bogotá

Hotels
•
Sonesta International
9.3 (1994 reviews)
Cra. 15A No. 125 - 26 , Bogotá , co
+57 601 6585500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor lighting in rooms
Cleanliness issues in some areas

Categories

Cleanliness
8.44
Multiple reviews indicate cleanliness concerns, particularly in the bathroom.
Service
9.91
Numerous reviews highlight the exceptional and friendly service from the staff.
Location
9.95
The location is frequently praised, especially its proximity to local attractions.
Room Quality
8.9
Rooms are described as spacious and comfortable, with some minor lighting issues.
Amenities
8.93
Facilities are modern and well-maintained, though some reviews mention potential improvements.
Value for Money
9.39
Many guests feel the experience is worth the price, despite some mention of pricing practices.
Food and Beverage
9.44
Breakfast receives high praise for its variety and quality, despite some noise complaint.
Overall Experience
9.41
Overall positive experience reported with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Sophisticated Designer Rooms and Convenient Location
Sonesta Hotel Bogotá offers designer rooms with modern amenities and easy access to the 127 Metro Shopping arcade. The warm grey tones and innovative lighting create a sophisticated ambiance for guests.

Delicious Dining Options and Relaxation Services
Guests can indulge in a tempting dessert buffet at Cooks restaurant or savor a daily breakfast with croissants and fresh fruits. The lounge bar offers exotic cocktails and fine wines. Additionally, the hotel provides massages and relaxation sessions for a truly rejuvenating experience.

Convenient Amenities and Nearby Attractions
With free Wi-Fi, king-size beds, LCD TVs, and an iPod docking station in each room, guests can enjoy a comfortable stay. Situated near Unicentro Mall and a short drive from the airport, Sonesta Hotel Bogotá offers convenience and accessibility for travelers.

Book now for a luxurious stay at Sonesta Hotel Bogotá!

Important information:

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note, Colombian residents abroad and foreign guests are tax-exempt of 16% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Children under 8 years of age stay with their parents in existing beds free of charge. Children older than 8 years of age pay COP 70.000 per person per nigh and stay in existing beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 1994 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
V
Vanesa • solo_traveller • cr
9
2026-07-22 • via Nuitee
S
Sandra • solo_traveller • us
10
Pros:

Excellent buffet breakfast, plenty of options to choose from and the staff in the restaurant were all helpful and kind.

The hotel location is great, very close to a few restaurants and right across unicentro shopping mall

Cons:

Everything was great, no complaints

2026-07-21 • via Nuitee
A
Armas • solo_traveller • ve
9
2026-07-20 • via Nuitee
G
Gino P • solo_traveller • pe
8
Pros:

Las instalaciones, la ubicación y el trato del personal

Cons:

La habitación tenía una puerta hacia otra habitación y todos los sonidos del lado se escuchaban claramente.

2026-07-18 • via Nuitee
C
Carlos • solo_traveller • co
9
2026-07-18 • via Nuitee
M
Marjory • solo_traveller • aw
8
Pros:

De vriendelijkheid van bediend personeel

Cons:

Kamer was aan de binnenkant en er was feest. Het galmde door t gebouw en door de kamer heen. Later nog lallende hotelgasten over de gang en tot laat doorgaan met t geluid en de overdreven zware bas.

2026-07-15 • via Nuitee
O
Orlando • extended_group • us
10
Excellent for stay
Pros:

Overall

Cons:

Nothing

2026-07-15 • via Nuitee
M
MARIA ELVIRA • couple • co
10
Perfecta
Pros:

Amables, excelente atención

Cons:

Muy limpia , amplia y organizada

2026-07-14 • via Nuitee
R
Rafael • couple • co
10
Excepcional atención
Pros:

Impecable y excepcional atención

Cons:

NA

2026-07-14 • via Nuitee
K
Karen • couple • pe
10
muy agradable
Pros:

desayuno excelente, habitación confortable, personal amable

2026-07-13 • via Nuitee
A
Adriana • couple • us
10
Perfect for medical and dental tourism
Pros:

Across the street from the mall, very safe area to walk around, parks within walking distance, walking distance from Reina Sofia Clinic and dentist office where I got veneers

Cons:

Nothing, service was exceptional

2026-07-13 • via Nuitee
E
edwin • family_with_children • co
10
Pros:

El desayunos muy completo y variado

2026-07-12 • via Nuitee
J
Jose Antonio • couple • es
10
Genial!
Pros:

La ubicación e instalaciones!!!

Cons:

Las almohadas!!!

2026-07-07 • via Nuitee
R
Ramsey • solo_traveller • cw
8
2026-07-03 • via Nuitee
Y
Yaissy • solo_traveller • ve
9
100% recomendado
Pros:

Todo me gusta su personal exelente muy atentos todo lo solucionan al momento

Cons:

Lo único es que me gusta el aire acondicionado más frío

2026-07-03 • via Nuitee
J
juanpcruz8 • family_with_children • co
10
Placentera y cómoda
Pros:

El desayuno súper

Cons:

Todo ok

2026-07-02 • via Nuitee
Y
yaissy • couple • ve
9
2026-07-02 • via Nuitee
A
Ana • couple • co
10
2026-07-01 • via Nuitee
T
Thierry • solo_traveller • ch
7
2026-06-30 • via Nuitee
Y
Yennifer Melissa • extended_group • gb
10
2026-06-30 • via Nuitee