Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor lighting in rooms
Cleanliness issues in some areas

Categories

Cleanliness
8.44
Multiple reviews indicate cleanliness concerns, particularly in the bathroom.
Service
9.91
Numerous reviews highlight the exceptional and friendly service from the staff.
Location
9.95
The location is frequently praised, especially its proximity to local attractions.
Room Quality
8.9
Rooms are described as spacious and comfortable, with some minor lighting issues.
Amenities
8.93
Facilities are modern and well-maintained, though some reviews mention potential improvements.
Value for Money
9.39
Many guests feel the experience is worth the price, despite some mention of pricing practices.
Food and Beverage
9.44
Breakfast receives high praise for its variety and quality, despite some noise complaint.
Overall Experience
9.41
Overall positive experience reported with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Sophisticated Designer Rooms and Convenient Location
Sonesta Hotel Bogotá offers designer rooms with modern amenities and easy access to the 127 Metro Shopping arcade. The warm grey tones and innovative lighting create a sophisticated ambiance for guests.

Delicious Dining Options and Relaxation Services
Guests can indulge in a tempting dessert buffet at Cooks restaurant or savor a daily breakfast with croissants and fresh fruits. The lounge bar offers exotic cocktails and fine wines. Additionally, the hotel provides massages and relaxation sessions for a truly rejuvenating experience.

Convenient Amenities and Nearby Attractions
With free Wi-Fi, king-size beds, LCD TVs, and an iPod docking station in each room, guests can enjoy a comfortable stay. Situated near Unicentro Mall and a short drive from the airport, Sonesta Hotel Bogotá offers convenience and accessibility for travelers.

Book now for a luxurious stay at Sonesta Hotel Bogotá!

Important information:

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note, Colombian residents abroad and foreign guests are tax-exempt of 16% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Children under 8 years of age stay with their parents in existing beds free of charge. Children older than 8 years of age pay COP 70.000 per person per nigh and stay in existing beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Location

Guest Reviews

9.3
Based on 2034 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
S
Sandy • family_with_children • pa
10
Pros:

El servicio, las instalaciones versus comodidad exelentes

2026-10-30 • via Nuitee
S
serrano alfonso • family_with_children • co
10
2026-10-30 • via Nuitee
P
Perez Ramirez • family_with_children • co
10
Excelente
Pros:

Todo me gustó, el personal muy amable y colaborador

2026-10-29 • via Nuitee
F
Forero • family_with_children • co
10
Atención 5 Estrellas
Pros:

Atención y amabilidad

Cons:

Nada toso estuvo perfecto

2026-10-29 • via Nuitee
J
Joselin • couple • us
10
Beautiful hotel - what made it amazing was the staff and services they provide. And breakfast was AMAZING!!!
Pros:

Location and hotel staff

Cons:

Nothing

2026-10-27 • via Nuitee
O
oscar • family_with_children • us
10
2026-10-27 • via Nuitee
O
oscar • family_with_children • us
10
Pros:

la atencion de todo el personal

2026-10-27 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-10-26 • via Nuitee
F
fernando • couple • co
10
tranquilidad y amabilidad del personal
Pros:

desayuno muy completo

2026-10-26 • via Nuitee
M
Melanie • couple • pr
10
Excelente service and personnel.
Pros:

Facility, breakfast, service, transportation

Cons:

Not Bar available

2026-10-22 • via Nuitee
C
Carolyn • family_with_children • pr
10
Pros:

Especialmente el calor de los empleados muy buenos

Cons:

Todo me gusto

2026-10-21 • via Nuitee
E
ENRIQUE • couple • co
10
2026-10-20 • via Nuitee
E
ENRIQUE • couple • co
10
2026-10-20 • via Nuitee
J
Jairo Javier • family_with_children • co
10
Pros:

Excelente!

Cons:

..

2026-10-19 • via Nuitee
W
Wanda • family_with_children • pr
10
Excelente experiencia, servicio y atención de primera
Pros:

El trato fue excelente, el personal muy amable y atento. En general, todo estuvo muy bien y disfrutamos mucho nuestra estancia

Cons:

Todo estuvo excelente, no tengo ninguna queja.

2026-10-19 • via Nuitee
J
Jorge Hernando • couple • co
7
2026-10-17 • via Nuitee
L
Leon • couple • co
10
Recomendada al 100%
Pros:

La atención es de lujo y las instalaciones espectaculares

Cons:

Tener q irme jaja

2026-10-15 • via Nuitee
A
Angela • family_with_children • ve
10
Descanso y comodidad
Pros:

Atención y comodidades. Ubicación

Cons:

Todo fue ok

2026-10-15 • via Nuitee
A
arboleda • solo_traveller • co
10
Siempre voy a la fija
Pros:

Instalaciones, amabilidad, respuestas rápidas

Cons:

N/A

2026-10-15 • via Nuitee
D
Drury • family_with_children • us
10
Pros:

clean comfortable beds, staff was professional and very kind, great breakfast

2026-10-15 • via Nuitee