Hotel Palafox

Hotels
8.6 (5862 reviews)
Calle Marques de Casa Jiménez S/N , Zaragoza , es
+34 976 23 77 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Cons:
Rude staff response
Inconsistent maintenance

Categories

Cleanliness
8.06
Some guests noted cleanliness but others had issues, particularly with bathroom comforts.
Service
8.93
Most reviews praised the service; however, one guest experienced rude behavior from staff during check-out.
Location
9.07
The location received high praise, with many finding it ideal for city excursions.
Room Quality
8.52
Guests generally found rooms comfortable, though there were concerns about temperature control.
Amenities
8.55
Standard amenities for a 5-star hotel; some comments indicated the need for updates.
Value for Money
8.31
Overall, guests felt the value was appropriate for the quality; some discrepancies noted in amenities expected for a 5-star.
Food and Beverage
8.76
Breakfast variety and quality noted positively; one guest had a billing issue which affected the score.
Overall Experience
8.63
While there were some issues, the overall experience was favorable across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:50

Property Description

Rooftop Pool with City Views
Hotel Palafox, a short stroll from Zaragoza’s Old Town, boasts a seasonal rooftop pool offering stunning city vistas. Enjoy free Wi-Fi and relax in the elegant, air-conditioned rooms with satellite TV.

Leisure Facilities and Dining
Indulge in the sauna and fitness center at Palafox, where the 24-hour staff is ready to assist with local insights. Delight in traditional Aragonese cuisine at the hotel’s restaurant, complemented by a diverse wine selection.

Convenient Location
Explore Zaragoza easily with El Pilar Basilica just a 15-minute walk away and transportation options to the train and bus station within reach. Unwind in comfort and style at Hotel Palafox.

Book now to experience the perfect blend of luxury and convenience at Hotel Palafox.

Important information:

Hotel Palafox's swimming pool is open during the summer. Please contact the hotel directly for specific opening dates. Contact details can be found on your booking confirmation.

Please note that the parking entrance is in Avenida Cesar Augusto, 14.

Swimming pool will be open from May 28 to October 2.Swimming pool: Closed from Sun, Sep 27, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

8.6
Based on 5862 reviews
Cleanliness: 8.06
Service: 8.93
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.76
Overall Experience: 8.63
I
Imanol • couple • es
9
Muy cómodo
Pros:

El suelo nuevo y la solución !!GOTICA!!de la
Ducha/Baño

2026-08-29 • via Nuitee
L
Laetitia • solo_traveller • fr
10
Pros:

L'hôtel est superbe, spacieux avec de belles commodités, piscine, gymnasium. Le petit déjeuner proposé est trés varié.

2026-08-29 • via Nuitee
O
Oliver • solo_traveller • es
7
2026-08-29 • via Nuitee
A
Alberto • solo_traveller • es
9
2026-08-29 • via Nuitee
S
Silvia • extended_group • es
9
2026-08-29 • via Nuitee
A
Adrian • solo_traveller • es
9
2026-08-28 • via Nuitee
L
Lars • couple • de
10
2026-08-28 • via Nuitee
J
Jacqueline • couple • gb
9
Convenient location with great parking and restaurants close by
Pros:

Very generous car parking space so we did not have to try and squeeze into a spot. Parking was secure.
Rooftop pool was nice although the floor got very hot so don’t forget your flip flops!
Loved the shower in the bathroom.

Cons:

Mattress was a bit too soft for my husband so he woke with backache.

2026-08-28 • via Nuitee
K
Kristine • solo_traveller • be
10
2026-08-27 • via Nuitee
I
Ignace • couple • be
8
2026-08-27 • via Nuitee
M
Maria Gabriela • family_with_children • es
10
2026-08-27 • via Nuitee
V
veronique • solo_traveller • fr
9
2026-08-26 • via Nuitee
J
José Luis • solo_traveller • es
10
Pros:

La atención

2026-08-26 • via Nuitee
F
fausto • couple • it
7
2026-08-26 • via Nuitee
C
cris • couple • es
8
Excelente menos la piscina
Pros:

El hotel está muy bien.Habitaciones, desayuno y ubicación

Cons:

La piscina está muy lejos de ser de 5*.Continua sin renovarse, cagadas de paloma.El mosaico de la piscina viejo.Ahora es necesario tener una piscina en buenas condiciones y mas en un 5*.

2026-08-26 • via Nuitee
G
Garbiñe • couple • es
6
Buena ubicación
Pros:

Buena ubicación.

Cons:

La piscina un horror.Totalmente sucio el agua con mechones de pelo flotando en el agua,etcétera

2026-08-26 • via Nuitee
M
Michiel • family_with_children • es
7
Great stay but rooms need to be upgraded to today’s standards.
Pros:

Location and the room service

Cons:

It was very dated in the rooms.

2026-08-26 • via Nuitee
I
Ivan Pietrasanta • solo_traveller • it
9
Forse 4 ?
Pros:

Premessa: non sono solito frequentare 5 stelle. Detto ciò, per 110€ ho dormito in questo hotel molto bello con piscina sul tetto ed in pieno centro.

Cons:

Sicuramente chi va nei 5 stelle un gg si e l'altro pure, troverebbe qualcosa "non all'altezza".

2026-08-25 • via Nuitee
D
David • solo_traveller • ie
8
Pros:

Overall very good.

Cons:

Nothing

2026-08-25 • via Nuitee
K
Karolina • couple • es
8
Pros:

Muy comodo

2026-08-25 • via Nuitee