Mutiara Hotel and Convention

Hotels
6.9 (163 reviews)
Jalan Kebon Kawung No. 60 , Bandung , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
High prices
Lack of food options

Categories

Cleanliness
6.29
Multiple mentions of cleanliness issues in bathrooms and poor maintenance.
Service
8.26
Staff were generally friendly, though experiences varied.
Location
8.8
Strategic location near the train station and city attractions.
Room Quality
6.75
Rooms spacious but outdated, with some issues noted.
Amenities
7.28
Facilities generally good but the restaurant was closed due to COVID-19.
Value for Money
6.24
High prices were mentioned with lack of inclusive breakfast.
Food and Beverage
4.79
Restaurant closed and poor breakfast options led to negative sentiments.
Overall Experience
6.76
Mixed feelings due to various factors such as pricing and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:15

Property Description

Central Location
Situated in the heart of Bandung, Mutiara Hotel is a stone's throw away from Braga City Walk, offering convenience and easy access to the city's attractions.

Comfortable Accommodation
The air-conditioned rooms with tiled flooring provide a comfortable stay, featuring private bathrooms and complimentary bottled water, ensuring a relaxing experience for guests.

Convenient Amenities
With an outdoor pool, 24-hour front desk, and free WiFi throughout the hotel, Mutiara Hotel caters to the needs of modern travelers, making it an ideal choice for your stay in Bandung.

Book your stay at Mutiara Hotel now and enjoy a seamless blend of comfort and convenience during your visit to Bandung!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 163 reviews
Cleanliness: 6.29
Service: 8.26
Location: 8.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 6.24
Food and Beverage: 4.79
Overall Experience: 6.76
A
Anti • solo_traveller • id
8
Pros:

Suasananya...
Dan pelayanannya..

2026-06-26 • via Nuitee
C
Cody • couple • gb
6
Pros:

Good location to shopping mall, everything else is quite a far walk or a grab ride! Rooms were spacious but very outdated

Cons:

It wasn’t the cleanest property but it was still manageable!

2026-06-23 • via Nuitee
K
kazuo • solo_traveller • id
5
値段とロケーションでまあまあ
Pros:

ロケーションは駅が近く徒歩圏内で非常に良い。ホテルのスタッフも愛想はよく、チェックインも午前中に特に問題なく部屋に入れてくれた。荷物の預かりも問題なし。

Cons:

スタッフの対応は問題ないが、ホテルとして朝食が用意できない（レストランが朝昼晩と営業していない）、ツアーの申し込みを聞いても取り扱っていない、紹介に関してもそういうサービスとしていないと全くホテルの役割を持っていないのが極めて残念。
部屋は古いので清潔感はないが、値段が安いので、まあそこそこの評価でしょうか。

2026-06-17 • via Nuitee
M
Marinus • solo_traveller • nl
8
Prima plek om te zijn!
Pros:

Ruime kamer, rustig complex, mooi zwembadje.

Cons:

Jammer dat ze geen ontbijt hebben en het restaurant dicht was. Dit was wel van te voren duidelijk aangegeven dus we wisten het wel.

2026-06-13 • via Nuitee
E
Ed Cella • solo_traveller • us
9
Pros:

staff was good, interesting co-guests

2026-06-12 • via Nuitee
C
Csaba Dane • solo_traveller • hu
9
2026-05-18 • via Nuitee
M
Malahati • family_with_children • id
7
Lumayan terjangkau
Pros:

Harga sesuai kamar, tanpa sarapan, ada kolam renang, parkir halaman luas

Cons:

Tidak ada sarapan, AC biasa saja

2026-04-23 • via Nuitee
A
Ati • family_with_children • id
8
2026-04-08 • via Nuitee
L
Lena Gleed • family_with_children • gb
5
Pros:

Staff was very friendly and helpful

Cons:

It's too pricy for an old hotel.

2026-03-27 • via Nuitee
O
Oktaviani • family_with_children • id
6
Agar hal2 kecil menjadi perhatian
Pros:

Hanya karena dekat dengan 23 Pascal Shopping Center aja.

Cons:

Security dan staff kurang helpful. Saat kami datang dengan banyak bawaan, ga menawarkan bantuan sama sekali

Tidak ada sendok di kamar. Handuk agak berbau ga sedap. Kasur kurang memenuhi syarat, badan jadi sakit2. AC mengarah ke tempat tidur.

Kolam renang dasar gelap, tidak bisa terlihat dasarnya

2026-03-26 • via Nuitee
A
Anhytia • family_with_children • id
9
Pros:

Homy, and very enjoyful my traveling with family, the best choice. We will come back again if we go to Bdg again.

2026-03-25 • via Nuitee
H
Henry van Ophuizen • family_with_children • nl
7
Pros:

Prima centrale lokatie, ruime kamer

Cons:

Alles was erg gedateerd en niet erg schoon.

2026-03-14 • via Nuitee
M
Mubarok • family_with_children • id
10
2026-02-11 • via Nuitee
W
Willem • family_with_children • nl
7
2026-01-28 • via Nuitee
P
Petra • family_with_children • de
8
Pros:

Die Lage ist großartig. Die Fahrstühle sind groß und es wurde mir pro aktiv angeboten, mein Fahrrad in meinem Zimmer abzustellen.

Cons:

Alles too

2026-01-22 • via Nuitee
M
Marina Mitiko • solo_traveller • id
7
Oportuna
Cons:

Fui recepcionada com uma BARATA gigante no quarto.

2026-01-14 • via Nuitee
A
Aris • couple • id
7
Malam tahun baru menginap diMutiara Hotel dari hotel jarak ke braga jalan kaki lumayan sekitar 3km
Pros:

1.Hotel Pinggir jalan startegis ke stasiun
2.Kamar luas dan lengkap aminitisnya
3.Mobil tamu semua dicuci sampai bersih

Cons:

1.Harga 700rban Tidak Dapat Sarapan No recomend
2.Extrabed tidak dapat sarapan No recomend
Jawaban mereka restoran belum aktif semenjak covid 19
3.Hexos kamar mandi kurang berfungsi alhasil lantai tidak cepat kering dan licin
4.AC kurang dingin mungkin jarang dibersihkan padahal sudah paling tertinggi suhunya

2026-01-01 • via Nuitee
H
Hamada • family_with_children • sa
8
2025-12-31 • via Nuitee
P
Puji • family_with_children • id
8
Pros:

All the facilities

Cons:

Nothing

2025-12-31 • via Nuitee
Y
Yenny • extended_group • id
8
Pros:

Lokasi strategis

2025-12-30 • via Nuitee