Hotel Grand Continental Kuala Terengganu

Hotels
7.6 (2371 reviews)
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8 , Kuala Terengganu , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (assisted with luggage, provided baby cot)
Excellent location — near restaurants, malls; nice drawbridge/sea views
Spacious, comfortable rooms and beds
Breakfast often good, varied and includes local items (e.g., nasi dagang)
Family-friendly (suitable for big families, baby cot available)
Cons:
Poor cleanliness in multiple reports: stained/old linens, dirty towels, moldy anti-slip mat, occasional cockroaches
Hotel and rooms feel old — dated furniture and fixtures
Bathroom/toilet issues: old fittings, slippery floors, anti-slip mat dirty
Parking problems / limited parking
Air-conditioning issues (can't set temperature) and occasionally fuzzy TV
Some noise from nearby band/show

Categories

Cleanliness
5.5
Multiple reviews describe poor hygiene: stained/old sheets and towels, dirty breakfast area, moldy/dirty bath anti-slip mat, occasional cockroaches; cleanliness is a clear weakness.
Service
8.8
Staff consistently reported as friendly and helpful (assisted with luggage, provided free baby cot, praised by several guests); service is a strong point.
Location
8.6
Frequently praised: central/strategic, near restaurants and malls, nice view of the drawbridge and sea; location is a major positive.
Room Quality
7.5
Rooms often described as spacious and comfortable with clean rooms/bathtub, but also mixed comments about old furniture, slippery floors and AC temperature control issues.
Amenities
7
Some amenities work well (bathtub, bathtub clean), but recurring issues include parking shortages, fuzzy TV, old toilet/bathroom fittings and air-conditioning needing upgrade.
Value for Money
7.8
Mixed but slightly positive: several guests say it is good value ('berbaloi'), though some mention price feels high relative to maintenance issues.
Food and Beverage
7.9
Breakfast is frequently praised for variety and taste (including local items like nasi dagang); a few reviews request better choices or note buffet area cleanliness issues.
Overall Experience
7.7
Overall generally positive stays (comfortable beds, good location, friendly staff) but tempered by significant cleanliness and some facility-age problems for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:12

Property Description

Convenient Location
Hotel Grand Continental is a short distance from Batu Buruk Beach and Shahbandar Park, offering easy access to nearby attractions such as China Town and the Floating Mosque.

Value-for-Money Accommodation
Enjoy comfortable rooms equipped with essential amenities like a TV, minibar, and tea/coffee making facilities at an affordable rate.

Exciting Activities
Embark on diving trips, watersports adventures, or simply relax by the outdoor pool overlooking the South China Sea.

To book your stay at Hotel Grand Continental and experience these fantastic amenities, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TGG

Location

Guest Reviews

7.6
Based on 2371 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.6
Room Quality: 7.5
Amenities: 7
Value for Money: 7.8
Food and Beverage: 7.9
Overall Experience: 7.7
Z
zulkefli shuib • solo_traveller • my
3
Pros:

The hotel is near the restaurant, just a walk away.

Cons:

The rooms were not ready. The rule is check-in only after 3 PM, but many guests waited for long hours to get their rooms ready, as I could only get my room close to 5 PM. Hope the management will look into this.

2026-10-17 • via Nuitee
V
visnu • family_with_children • my
10
Pros:

room so big and love bath tub and shower saperated...most hotel fix it together..but not this hotel... my kid love it

Cons:

price can lower abit

2026-10-16 • via Nuitee
C
Chi'an • family_with_children • my
8
2026-10-16 • via Nuitee
F
Firdaus • solo_traveller • my
6
2026-10-14 • via Nuitee
A
annur • family_with_children • my
9
Pros:

I like so many varieties of food

Cons:

I dispointed a staff serve omelate because omelate already have 2 on the desk but he said alredy book by somebody’s. My child wait until 45 minit no body take and he told ok you can take I make the new one. Why must book first come first serve. So irritating

2026-10-14 • via Nuitee
R
Ramli • solo_traveller • my
8
Pros:

Good

Cons:

Ok

2026-10-13 • via Nuitee
N
Nur Fatiehah • extended_group • my
8
2026-10-12 • via Nuitee
B
Bahamat • couple • my
9
2026-10-12 • via Nuitee
A
Aziman • couple • my
1
2026-10-12 • via Nuitee
S
SHAHAZLIN • couple • my
7
2026-10-12 • via Nuitee
N
Nur Fatiehah • extended_group • my
8
2026-10-12 • via Nuitee
S
Shuhaiza • solo_traveller • my
8
Pros:

Convenient

2026-10-11 • via Nuitee
M
MOHD EHSAN ISKANDAR • solo_traveller • my
9
2026-10-11 • via Nuitee
A
Asree • family_with_children • my
9
2026-10-10 • via Nuitee
M
Mohd Rizal Izwan • couple • my
7
Average
Pros:

Only location

Cons:

No enough parking

2026-10-09 • via Nuitee
R
ROSLINA • family_with_children • my
8
2026-10-08 • via Nuitee
S
Shah • family_with_children • my
7
2026-10-07 • via Nuitee
S
Siti • solo_traveller • my
2
Pros:

Suasana sekeliling yang cantik, dekat pantai

Cons:

Karpet dalam bilik berbau, tandas kotor. Kain tuala pun kotor. Suhu aircon 25,panas. Tab mandi kotor.

2026-10-07 • via Nuitee
J
Jess • couple • my
6
2026-09-19 • via Nuitee
J
Jae • solo_traveller • my
8
Worth to try
Pros:

Good breakfast but besides cereal there were no meal for children such as chicken nuggets, mushroom soup or chicken.. The room is clean altough its quite old, the carpets were slightly dusty. Other than that everything is fine.

2026-09-19 • via Nuitee