Shiga Lake Hotel

Hotels
7.5 (90 reviews)
Shigakogen Hasuike , Yamanouchi , JP

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Hiking
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent ski-in/ski-out location and close to bus stop
Onsen (hot bath) and ski-drying room
Friendly, helpful staff and smooth front desk service
In-house ski rental and free laundry/drying machines
Clean, spacious rooms
Cons:
Food and beverage quality/variety poor (breakfast and dinners criticized)
Some facilities/rooms are dated
Wi‑Fi unreliable or unusable for at least one guest
No dedicated luggage storage (only lockers)

Categories

Cleanliness
8
Multiple reviews describe the hotel as clean and spacious; no major cleanliness complaints reported.
Service
8
Staff repeatedly described as friendly and helpful (smooth front desk, assistance with parking, good English from some staff).
Location
8.5
Consistently praised for ski-in/ski-out access, immediate proximity to slopes and a nearby bus stop for Shiga Kogen transport.
Room Quality
7.5
Rooms reported comfortable and good-sized but with a somewhat dated appearance in places.
Amenities
8.5
Onsen, ski drying room, in-house ski rental, free laundry/drying machines and lockers are highlighted as strong amenities (some facilities noted as a bit old).
Value for Money
7
Generally reasonable value (noted especially for ski rental and facilities), though poor food options reduce perceived overall value.
Food and Beverage
5
Repeated negative feedback about breakfast and dinner (limited variety, mediocre/bad buffet dinners); a few mentions of one good dinner but overall dissatisfaction.
Overall Experience
7.5
Overall positive stay due to location, onsen and helpful staff; several reviewers say they'd return if food/wifi improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:21

Property Description

Majestic Views and Natural Hot Springs
Experience the beauty of majestic mountains and tranquil lake views from our Japanese-style rooms at Shiga Lake Hotel. Unwind in natural hot spring baths after a day of skiing at Hasuike Ski Resort.

Convenience and Comfort
Enjoy the convenience of ski gear rentals, free Wi-Fi, and traditional amenities like TV, mini-fridge, and yukata robes. Relax on tatami floors with futon bedding for a restful night's sleep.

Dining and Activities
Indulge in Japanese-Western fusion dishes with nature views at our dining room. Explore trekking tours, barbecue facilities, and public hot spring baths. Don't miss the nearby Snow Monkey Park just a short drive away.

Book your stay now at Shiga Lake Hotel for a perfect blend of relaxation and adventure.

Important information:

To participate in a hiking tour, please make a reservation at the time of booking.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Yukata robes are not provided during Winter season, from December until March.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ITM

Location

Guest Reviews

7.5
Based on 90 reviews
Cleanliness: 8
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 5
Overall Experience: 7.5
E
emmanuelle • solo_traveller • jp
8
2026-04-11 • via Nuitee
L
Loki • couple • sg
8
2026-04-01 • via Nuitee
P
Perez Salazar • couple • sv
7
2026-03-30 • via Nuitee
J
jeff • family_with_children • us
10
perfect
Pros:

perfect traditional Japanese resort

2026-03-23 • via Nuitee
R
Rafael • solo_traveller • jp
9
2026-03-19 • via Nuitee
N
Nicole • extended_group • cn
8
2026-03-19 • via Nuitee
S
Stefanie • extended_group • de
6
2026-03-17 • via Nuitee
A
alvina • couple • sg
9
Spacious, good amenities and close proximity to ski slopes:)
Pros:

Facilities were great just a little old but v pleased with everything overall. Ski drying room, onsen were a pleasure to have for us who were skiing! And the slope (it was a cat track down to the main slope) was just behind the hotel!

Breakfast was good. I paid for dinner there on one night and it was great too!

Cons:

Facilities are a bit old

2026-03-12 • via Nuitee
シエン • family_with_children • jp
8
Pros:

Room was very comfortable, but the breakfast and dinner were not that good. It is better to bring your own food.

2026-03-10 • via Nuitee
P
Purichaya • couple • th
8
Would be back again if food is improved !
Pros:

- Very great location, you can truly ski in ski out ( I see comments complaining this is not ski in ski out, I doubt either they can’t read the map or they come too early/late in the season where lower runs are closed)
- Convenient to all resorts in Shiga Kogen as Yamanoeki bus station is a short walk, you can go to Okushiga or Kumamoyu without having to transit
-Nagano snow shuttle can drop you off and pick you up right at the hotel to/from HND/NRT
- Staff are very nice, one young man at the reception speaks better-than-average-Japanese English
-Free laundry and drying machine ( need to buy detergents)

Cons:

-No luggage storage but there are lockers
-FOOD!!!! Both breakfast and dinners are so miserable. And you do not have other restaurant choices. Please do improve food!
- We cannot use wifi at all throughout our 4 nights stay

2026-03-10 • via Nuitee
B
Ben • family_with_children • au
6
2026-03-04 • via Nuitee
S
Sophie • couple • sg
7
Pros:

Clean and spacious , good location near the ski area but not near to food options / restaurants

Cons:

Very dated looking

2026-03-03 • via Nuitee
A
Anthony • family_with_children • au
9
Pros:

Good sized room, onsen, drying room, breakfast and dinner. Easy enough to ski out but can be difficult to find first time to ski in...even with directions.

2026-03-02 • via Nuitee
M
Martin • extended_group • au
6
Pros:

The Onsen in house is a blessing. Rooms are OK, breakfast OK, staff were helpfull and in house ski hire helps too. Ski out is genuine, ski in, you do need to walk across a road.

Cons:

Breakfast was very Japanese, could have had a little more variety

2026-03-02 • via Nuitee
B
brod • family_with_children • nz
9
Pros:

Good location for ski in ski out

2026-03-02 • via Nuitee
B
Ben • couple • au
9
2026-02-27 • via Nuitee
F
fumio • solo_traveller • jp
9
便利な場所で快適でした。
Pros:

早朝到着時の駐車場使用をお願いしましたが、連休で駐車場が空いていない可能性が高いとの返事でした。が、代わりの駐車場を指示して頂き助かりました。
フロントは笑顔で、スムースな対応でよかった。

2026-02-25 • via Nuitee
J
Julie-Anne • family_with_children • au
8
2026-02-24 • via Nuitee
M
Mick • family_with_children • au
8
Pros:

Friendly helpful staff, hot bath was great, good location to access ski fields. Hotel ski equipment rental was good valve for $, met our requirements.

Cons:

Meal options were limited,

2026-02-23 • via Nuitee
V
Victoire • couple • fr
10
Parfait incroyable nous sommes ravis de notre séjour
Pros:

Très proche d’un arrêt de bus, les chambres sont spacieuses et bien équipées, il y’a une piste qui mène aux remontées mécaniques derrière l’hôtel et une qui permet de rentrer à l’hôtel de l’autre côté de la route l’hôtel dispose d’un onsen d’un restaurant d’une supérette et de son propre magasin de location de matériel de ski complet et le personnel est d’une infinie gentillesse nous étions très heureux de séjourner à l’hôtel Shiga Lake

2026-02-22 • via Nuitee