Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Nice pool
Cons:
Small rooms
Lack of upgrades
Maintenance issues in bathrooms

Categories

Cleanliness
6.79
Clean and comfortable, but some issues with specific rooms reported.
Service
8.26
Staff were friendly and helpful, providing great recommendations.
Location
8.3
Great location with easy access to local amenities.
Room Quality
5.75
Room quality varied; some rooms were small and had maintenance issues.
Amenities
7.28
Amenities like the pool were praised, but some facilities need upgrades.
Value for Money
5.74
Many found the room rates not commensurate with room quality.
Food and Beverage
6.79
Good food options nearby but not much mentioned about hotel food.
Overall Experience
6.26
Mixed feelings; pleasant experiences overshadowed by some serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:37

Property Description

Central Location and Nearby Attractions
Hotel Poenamo is conveniently located near Takapuna Shopping district, AUT University North Shore Campus, and North Shore Hospital. With easy access to Takapuna Beach, Auckland city centre, and Auckland Airport, our hotel is the perfect base for exploring the vibrant city and its surroundings.

Diverse Dining Options and Entertainment
Indulge in a culinary adventure with our 6 on-site restaurants offering a variety of cuisines including European, Mongolian, and South African. Unwind at Pat’s Garage Sports Bar with a refreshing drink or enjoy a friendly game of pool, adding a touch of excitement to your stay.

Relaxing Amenities and Comfortable Rooms
Experience ultimate relaxation with our fully fenced outdoor pool and hot tub, perfect for unwinding after a day of sightseeing. Each heated room is equipped with modern amenities like free WiFi, satellite TV, and tea/coffee making facilities, ensuring a comfortable and enjoyable stay. Book now for a memorable experience at Hotel Poenamo.

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please refer to website (www.poenamohotel.co.nz) for hotel policies.

The Villa is strictly for accommodation purposes only and must not be used for functions, events, birthdays, or large gatherings.

If you require a venue for events or functions, please contact us directly to discuss suitable options.

Failure to comply with these terms may result in you being asked to vacate the property.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

6.9
Based on 3042 reviews
Cleanliness: 6.79
Service: 8.26
Location: 8.3
Room Quality: 5.75
Amenities: 7.28
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 6.26
E
Edwin solo_traveller nz
4
Cons:

Bath tub was too high..need to place a step.

2026-08-15 via Nuitee
J
Jody family_with_children nz
10
Pros:

Staff were very helpful and accommodating around checkin

2026-08-14 via Nuitee
R
Robert family_with_children nz
7
2026-08-13 via Nuitee
C
Cullen extended_group nz
8
2026-08-13 via Nuitee
A
Azaria solo_traveller nz
8
Pros:

Location and service from staff.

Cons:

The shower was ok, but the shower in the room from our last stay was better.

2026-08-12 via Nuitee
S
Shane family_with_children nz
2
Run down
Cons:

Condition of the room

2026-08-11 via Nuitee
L
Larden couple nz
9
Pros:

Close to what we required

Cons:

No spa pool

2026-08-10 via Nuitee
L
Lee extended_group nz
6
Pros:

Location for our event was great, only a 2km walk. Bed was comfortable and clean.

Cons:

Our shower didnt work and we couldnt get in touch with anyone after numerous calls. we also left our number and nobody returned our call. There was also quite a bit of mould in the bathroom.

2026-08-10 via Nuitee
M
Matthews solo_traveller au
8
Pros:

Great place

2026-08-04 via Nuitee
U
Umit solo_traveller au
10
2026-08-02 via Nuitee
T
Taane extended_group nz
9
Was a nice place to stay staff were great close to everything would recommend staying here and would definitley stay aga
Pros:

close to the event we attended great and great food options close by

2026-08-02 via Nuitee
J
Joshua solo_traveller nz
9
2026-07-24 via Nuitee
B
Blaine solo_traveller nz
9
Pros:

I liked the way it was set out

Cons:

Rooms little bit dated

2026-07-23 via Nuitee
V
Vicky family_with_children nz
8
2026-07-21 via Nuitee
C
Casey C solo_traveller nz
10
Pros:

Love staying here, lovely and clean and so convenient with the backyard bar right next door

2026-07-19 via Nuitee
S
Srilal solo_traveller au
10
Pros:

all good

2026-07-18 via Nuitee
N
Nat and Caio family_with_children nz
10
Amazing stay
Pros:

It’s our second time staying at Poenamo Hotel, we love the location, so close to all the stores, and the best part is the backyard restaurant with the best food! Staff is always helpful and the room is super clean and tidy

Cons:

Internet is still very bad, If you need internet wifi for work is sooo bad, slow, and sometimes doesn’t even work.

2026-07-15 via Nuitee
R
Raylene family_with_children nz
8
Loved the room the bed was comfy and I liked how the parking area had cameras
Pros:

The bar and pool

Cons:

The access to the room.

2026-07-13 via Nuitee
W
William family_with_children nz
9
We were in Auckland to visit family, so most of the time we were out.
Pros:

The room had everything we need.

Cons:

The hotel sign is not very easy to see. We mist it the first time.

2026-07-13 via Nuitee
L
Leonie extended_group nz
5
it was ok just cold
Pros:

bed and double pod

Cons:

the pod was damp and cold

2026-07-12 via Nuitee