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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Children's playground
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Indoor play area
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Plunge pool
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Outdoor furniture
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Shallow end
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Convenient Location
Hotel Colonial is ideally situated just a 15-minute drive from the US Consulate, with a complimentary shuttle service to both the airport and consulate. Explore the nearby Chamizal Park and Paso del Norte Cultural Centre.
Comfortable Accommodations
Relax in our soundproofed rooms equipped with Cable TV, work desk, and free local calls. Upgrade to a Junior suite for added convenience with a microwave and mini-fridge.
Business and Leisure Facilities
Take advantage of our business center for work needs and laundry services for a hassle-free stay. Enjoy free Wi-Fi, private parking, and breakfast for 2 guests during your visit.
Book your stay at Hotel Colonial Ciudad Juarez for a convenient and comfortable experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please consult the hotel for details of the shuttle service timetable.
Please note that the breakfast included rate only offers breakfast for 2 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Las camas estaban muy bien para descansar, el clima estaba super excelente la sabanas que tenian guardadas como extra nos ayudo bastante y nos gusto el clima del agua
el lavamanos estaba tapado y se llenaba de agua y no se iba pronto, la television no servia el control y es demasiada vieja la pantalla, les sugiero actualizar por unas mas recientes con controles de buena calidad, ademas, me hubiera gustado estar mas cerca de la alberca para disfrutarla mas tiempo y ademas los horarios de la alberca hubiera estado increible que fuera de las 12 pm a 12 am
Pool
They kept my license and still do also air conditioner needs door key and only 1 key i. Need 2 keys
The room was beautiful and clean
Everything was nice I don't have any complaints
Comfortable bed,beautiful room and very cool room considering the hot weather, very nice stay, the staff very professional 😀
I wish I could stay a whole month
Confortable pero la alberca dicen que hasta las 2 de la mañana pero ya estando allí a las 10de la noche nos sacaron.
El horario de la alberca
Excelente ubicacion, precio / calidad esta bien es aceptable
El personal de seguridad, se sabe que ellos solo hacen su trabajo.
Pero definitivamente el Guardia de seguridad en el área de alberca nos incomodó a todos, porque no solo era yo, podría decir que el 90% de los que estábamos en e área de alberca estábamos inconformes con el trato del guardia. Definitivamente no dejo disfrutar la estancia en lo absoluto.
Necesitan también mas mobiliario para estar en la alberca, ya que esta muy limitado y no hay donde colocarse.
Location
Solo la ubicación
El personal no atiende bien, todos los accesos cerrados, policías hospedados y bebiendo, guardia nacional resguardando una habitación, pésimo contr9l de acceso, la Tv vieja sin funcionar, mucho ruido, aires son funcionar, CAMARERAS TOCANDO PUERTAS Y GRITAMDO EN PASILL9S.
Alberca limpia, habitación limpia, servicio al cliente en la mañana excelente, en la noche PÉSIMO
El area de recepción en la noche da mucho que desear, el servicio por WhatsApp nulo, necesitaba algo y mande WhatsApp NUNCA CONTESTARON , fui a recepción y el empleado de cabello chino de lo mas patán que puede haber, jamás dejo su teléfono y jamás atendió las necesidades mínimas que le solicite, todo lo contrario de la mañana ahí si excelente servicio y atención
La ubicación y la atención del personal!!!
Ubicación y piscina lo mejor
El personal en recepción no fue el mejor. Y el desayuno nada bueno. Las camas viejas e incómodas.
Remodelaron bien los cuartos
No te dejan estar después de oas 10 fuera de pa habitación... te despiertan antes de las 9 para preguntar si te quedaras o saldrás ambas cosas son molestas
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