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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Children's playground
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Indoor play area
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Plunge pool
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Outdoor furniture
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Shallow end
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
Review Highlights
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Property Description
Convenient Location
Hotel Colonial is ideally situated just a 15-minute drive from the US Consulate, with a complimentary shuttle service to both the airport and consulate. Explore the nearby Chamizal Park and Paso del Norte Cultural Centre.
Comfortable Accommodations
Relax in our soundproofed rooms equipped with Cable TV, work desk, and free local calls. Upgrade to a Junior suite for added convenience with a microwave and mini-fridge.
Business and Leisure Facilities
Take advantage of our business center for work needs and laundry services for a hassle-free stay. Enjoy free Wi-Fi, private parking, and breakfast for 2 guests during your visit.
Book your stay at Hotel Colonial Ciudad Juarez for a convenient and comfortable experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please consult the hotel for details of the shuttle service timetable.
Please note that the breakfast included rate only offers breakfast for 2 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
I have never had major issues with any stay, but this hotel had a lot of noes for family and I. As of the images, they are exactly the same except for the breakfast.
I was really disappointed with the rules and staff, I understand that they are supposed to be rules, but they are very strict. pets are allowed but only in certain rooms (exterior view), something the app doesn't tell you (they still let you pay for the interior pool view with the extra cost but won't let you stay in it), app doesn't tell you that you have to give a $1000 peso deposit for pets stays and that the pool/outdoor area have time (8a-10p), you are not allowed to spend more time outside in the grass or chairs because security quicks you out and makes you go into your bedroom. Staff are rude and wont resolve anything, they find excuses to get it their way. We had already been staying there for about two days and when one of the managers went to our room due to key issues, she reported our toy chihuahua because we were at the "wrong" room. She left and in about an hour, security knocked and waited for us to get out the room, escorted us to the lobby as if we did something wrong, when reception and the app had the fault of not telling us that those rooms weren't pet friendly. There is only one entrance and exit to the rooms and we didn't at any moment hide my dog, they said we did and didn't want to check cameras. Super bad experience.
Me gusto la persona que me atendio muy atenta
Todo esta bien nomas el.baño que nos tocó ahora se tiro toda el agua para el toilet
Me gustó la ubicación la atención y la aviación todo muy bonito
Un poco el precio se me hizo algo elevado pero si volvería y también lo recomiendo
Me gustan las habitaciones la alberca y el personal muy amable nomas me gustaría que pusiera. Refrigeradores en el cuarto
No.me gusto que no dejen meterse a la alberca con shorts y camiseta
En general todo bien
Se me desactivo 2 veces en un día la tarjeta tuve que pedir ayuda en lobby, el desayuno muy mal lo
Instalaciones muy cómodas y limpias
La tarjeta de la puerta se desprogramaba constantemente
El área del alberca muy linda y limpia, incluyendo fachada del hotel, me encantó que está en una zona súper bien ubicada con todo muy cercano,sería perfecto si remodelaran las habitaciones, el guardia de seguridad súper amable y atento (el de la caseta)
No me gustaron las habitaciones están un poco antiguas y descuidad parecieran de un motel, al bañarte se salía el agua por todos lados y la televisión muy vieja incluso ni la utilizamos ya que no había nada que ver
Un poco la alberca..
Que no tiene aire los baños ni ventilación ni extractor
Que la tv no tiene canales para ver
No tienen baño para servicio de alberca
Clima tarda demasiado en enfriar el cuarto
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