Eurostars Gran Via

Hotels
•
Eurostars Hotels
8.6 (2451 reviews)
Gran Vía de Colón, 20 , Granada , ES

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated room conditions
Breakfast quality
Price-value ratio concerns

Categories

Cleanliness
8.54
Cleanliness was generally praised, though some guests noted issues with room odors and outdated conditions.
Service
9.51
Service was frequently highlighted as friendly, warm, and helpful.
Location
9.35
The location was described as spectacular and ideal for accessing local attractions.
Room Quality
8.1
Rooms were noted as spacious but reported as outdated with some maintenance issues.
Amenities
7.83
Amenities like breakfast received mixed reviews; some guests found them lacking.
Value for Money
8.29
Value for money was critiqued, with some guests feeling it did not meet 5-star expectations.
Food and Beverage
7.84
Food options, especially breakfast, received negative feedback regarding quality and variety.
Overall Experience
9.31
Overall experiences were largely positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Spa Area
Indulge in relaxation at the spa area offering a Turkish bath, massage rooms, and a variety of treatments.

Stunning Rooftop Terrace
Enjoy breathtaking views of the city, including the iconic Alhambra, Cathedral, and Sierra Nevada, from the hotel's rooftop terrace.

Central Location
Conveniently situated on Gran Via de Colon, in the heart of Granada, with major attractions like the Granada Cathedral and Albaicin just a short walk away.

Experience the epitome of luxury and convenience at Eurostars Gran Via. Book now for an unforgettable stay.

Important information:

Please note that when booking 3 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Location

Guest Reviews

8.6
Based on 2451 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.35
Room Quality: 8.1
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 9.31
R
Roman • couple • es
7
2026-11-07 • via Nuitee
N
Nina • couple • no
10
Nyyyydelig opphold
Pros:

Nesten alt

Cons:

Litt trange dører inn til dusj og toalett…

2026-11-07 • via Nuitee
G
Gilberto • couple • pr
10
Excellent location and spacious room.
2026-11-06 • via Nuitee
L
Luis Fernando • couple • es
9
Pros:

menuda luz y vistas.

2026-11-06 • via Nuitee
S
Sabine • solo_traveller • de
10
2026-11-05 • via Nuitee
G
Geoff • extended_group • gb
10
Location and Quality of hotel fantastic.
Pros:

Fantastic location. Excellent facilities. Room was spacious and well maintained. Staff were friendly and extremely helpful.
Views from the terrace bar (and our room) were superb.

Cons:

Nothing! Wish our stay had been longer!

2026-11-05 • via Nuitee
G
Glenn • couple • au
10
Marvelous
Pros:

We were pleasantly surprised by just how much we enjoyed our visit to Granada and our stay at this wonderful hotel!

From the moment we arrived, we were welcomed by a friendly, efficient, and professional team. A special mention goes to Adrian, who checked us in and went above and beyond to make our first visit to beautiful Granada a memorable one. He took the time to share valuable information and recommendations to help us make the most of our stay.

One suggestion that truly made our trip unforgettable was Adrian's recommendation to experience the Flamenco show in the caves, where this beautiful art form originated. We took his advice and asked him to book us tickets for the evening show. What an incredible experience! It was truly epic and undoubtedly one of the highlights of our visit to Granada. We are so grateful for that recommendation!

The hotel's location is also excellent. Everything is within easy walking distance, from lovely restaurants and shops to beautiful churches and other attractions. It made exploring the city so convenient and enjoyable.

We genuinely couldn't have asked for a better experience. The combination of wonderful hospitality, helpful staff, and an excellent location made our stay all the more special.

We would absolutely stay here again and highly recommend this hotel to anyone visiting Granada who is looking for a comfortable, quality stay.

Adrian, thank you once again for your warm hospitality, professionalism, and for going the extra mile to make our visit so memorable. We truly appreciate it!

Cons:

None

2026-11-05 • via Nuitee
G
GISELA ANDREA • couple • ar
8
Muy buena ubicación
Pros:

La ubicación

Cons:

Nada. Todo ok

2026-11-04 • via Nuitee
S
Stephen • solo_traveller • gb
9
Great stay
Pros:

Good location

Cons:

Bit noisy at night

2026-11-04 • via Nuitee
J
John • family_with_children • us
10
Perfect location
Pros:

Great location

2026-11-03 • via Nuitee
J
JUAN DAVID • couple • es
9
2026-11-03 • via Nuitee
D
David • couple • us
7
2026-11-03 • via Nuitee
J
Jan • couple • cz
2
5 stars hotel, 1 star communication
Pros:

The hotel is clean, provides a dry place to sleep, and serves a very good breakfast.

Cons:

However, this is a five-star hotel, and the rating should reflect that. As student accommodation, it might well deserve five stars.

At this level, clean walls, a toilet that does not keep running, an intact shower, working toilet ventilation and some soundproofing for windows facing a main road should be basic expectations. None of these standards were met.

There is no on-site parking. The hotel sends a link to a public car park, but spaces cannot be reserved. On arrival, it was full, as were the other nearby car parks. Finding a space took 45 minutes, and I ended up parking a kilometre away.

The biggest issue, however, was communication. Shortly after booking, I received a message directing me to an external website to confirm and pay for the reservation. When I asked the hotel whether it was genuine, they immediately sent a long, clearly prewritten reply acknowledging a data breach and confirming that the message was not theirs. Around three more fraudulent messages followed before the hotel finally sent a warning to guests. They evidently knew about the breach but initially disclosed it only when asked, rather than promptly warning those affected. This was a serious failure.

Communication about parking was similarly poor. The reply said “see above”, but there was no information above. The message they appeared to be referring to arrived several days later. Finally, the checkout link they sent did not work.

The maintenance issues were disappointing, but the handling of the data breach was unacceptable. Failing to warn guests promptly about a known risk had already undermined my confidence in the hotel before arrival.

2026-11-02 • via Nuitee
J
Juan Esteban • solo_traveller • ec
5
2026-11-01 • via Nuitee
C
cesareddin • family_with_children • qa
10
Pros:

All the staff are friendly and helpful. The location is excellent.

2026-11-01 • via Nuitee
K
Karina • couple • us
8
Very Nice Stay!
Pros:

The room was very nice and location was excellent. Bathroom was a good size. Bed was a good size. Hotel had a restaurant. We were able to walk to the Cathedral just a few steps away and took the longer walk to the Alhambra. Lots of restaurants nearby. Overall a decent stay with an excellent location.

Cons:

It's a nice hotel but does not offer a lot.

2026-10-30 • via Nuitee
A
Alina • couple • es
9
2026-10-30 • via Nuitee
E
Ewelina • couple • ie
10
Perfect hotel for a city break in Granada. Located in the center of the town with lots of local amenities.
Pros:

Central location, spa area to chill after a day of walking. Lots of bars and restaurants nearby.

2026-10-30 • via Nuitee
G
gaspar • solo_traveller • es
7
2026-10-30 • via Nuitee
M
María Andrea • solo_traveller • ar
7
Bien en general
Pros:

La ubicación del hotel.

Cons:

La atención del personal podría haber sido mejor. No los vi muy predispuestos.

2026-10-29 • via Nuitee