City Résidence Chelles

Hotels
7.1 (2364 reviews)
55 avenue François Mitterrand , Chelles , fr

listing image 1
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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Calmness
Proximity to amenities
Cons:
Poor cleanliness
Broken furniture

Categories

Cleanliness
5.65
Multiple mentions of poor cleanliness, including dirty towels and overall unsatisfactory state.
Service
8.15
Receptionist responsive to breakfast issues, but some reviews mention communication problems.
Location
8.65
Well-placed residence with amenities nearby that enhances guest experience.
Room Quality
6.15
Reports of broken furniture and inadequate heating, affecting room comfort.
Amenities
7.15
Mixed comments on amenities, some functional while others were lacking or broken.
Value for Money
7.65
Considered reasonable but let down by issues with breakfast and room quality.
Food and Beverage
6.15
Disappointing breakfast with limited choices and quality, impacting overall satisfaction.
Overall Experience
7.25
Overall a mixed experience, with both highs like location and lows in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:47

Property Description

Riverside Retreat near Disneyland Paris

Modern Studios and Apartments
The City Résidence Chelles offers well-equipped studios and apartments with flat-screen TVs, kitchenettes, and private bathrooms. Enjoy the convenience of coffee/tea making facilities and weekly cleaning services.

Convenient Location
Located just a short walk from the River Marne and a 20-minute drive from Disneyland Paris, this hotel is perfect for both leisure and business travelers. The nearby RER station Chelles-Gournay provides easy access to Paris Saint-Lazare station in just 30 minutes.

Private Parking and Elevator
Benefit from the hotel's private parking on site and the convenience of a lift servicing all units. Experience comfort and accessibility during your stay at City Résidence Chelles.

Book your stay now at City Résidence Chelles for a memorable experience!

Important information:

Weekly cleaning is included in your stay if you stay 8 nights or more in our aparthotel. If you stay for a shorter period, this option is at an additional cost. If you book more than 4 accommodations, additional policies and fees may apply.
Opening hours :
Monday to Friday: 7:00am-12:00am and 3:00pm-9:00pm
Saturday: 8:00am-12:00am and 3:00pm-9:00pm
Sundays and public holidays: 8:00am-12:00am and 2:00pm-4:00pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

7.1
Based on 2364 reviews
Cleanliness: 5.65
Service: 8.15
Location: 8.65
Room Quality: 6.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 6.15
Overall Experience: 7.25
E
emmanuel • solo_traveller • fr
7
2026-06-06 • via Nuitee
S
Sébastien • extended_group • fr
8
2026-06-06 • via Nuitee
E
emmanuel • couple • fr
7
2026-06-06 • via Nuitee
A
Antonio • solo_traveller • it
4
2026-06-05 • via Nuitee
M
Mohamed Anoir • solo_traveller • fr
10
2026-06-05 • via Nuitee
R
Radia • couple • fr
10
2026-06-03 • via Nuitee
F
Franck • family_with_children • fr
10
2026-06-03 • via Nuitee
P
Philippe • solo_traveller • fr
9
Bilan d un séjour d une petite semaine
Pros:

Le personnel et l hôtesse d accueil sont très serviable. La communication fut excellente. établissement est propre et calme avec la possibilité de stationner son véhicule. Le coin cuisine permet de se préparer ses repas avec les quelques ustensiles qui sont à notre disposition. Le séjour d une semaine fut très agréable.

Cons:

Rien à signaler

2026-06-02 • via Nuitee
J
Jeremy • family_with_children • fr
1
2026-06-01 • via Nuitee
F
Frédéric • extended_group • fr
6
Fonctionnel
Pros:

Le logement était fonctionnel.

Cons:

Un petit "rafraîchissement" des lieux est nécessaire.

2026-06-01 • via Nuitee
B
Bhupesh • family_with_children • nl
2
Disappointing
Pros:

Absolutely nothing. Picture on the booking.com were very old. Rooms were in bad shape. We left the hotel 1 day earlier. See attached pictures and compare them with the original in the booking listing.

Cons:

Everything. Breakfast was minimal.

2026-06-01 • via Nuitee
A
Adama • couple • fr
8
Très bien passé
Pros:

Vraiment

Cons:

Très accueillant

2026-06-01 • via Nuitee
Y
Yann • solo_traveller • fr
7
2026-05-31 • via Nuitee
L
Lamarre • family_with_children • fr
1
On a du partir parce qu’il faisait trop chaud c’était insupportable
Pros:

Rien

Cons:

Y’a pas de Clim y’a rien à proximité et l’ascenseur fonctionne pas

2026-05-31 • via Nuitee
A
Ahmed • solo_traveller • de
3
Pros:

​"I really enjoyed the balcony."

Cons:

"I was disappointed that the room was not very clean. Furthermore, the actual room did not match the photos displayed on Booking.com at all."

2026-05-31 • via Nuitee
G
Guy Gratien • solo_traveller • fr
5
Pros:

Pas grand chose.

Cons:

Pas d'equipement,lit pas confortable,liseuses ne fonctionnent pas,la porte de la cabine de douche est cassée,le petit balcon est sale...

2026-05-31 • via Nuitee
A
Ahmed • solo_traveller • de
1
Cons:

"My stay was very disappointing. The room was not clean and lacked basic essentials; I had to go to the front desk every time to request items like toilet paper, an electric kettle, and a hair dryer. Furthermore, I was surprised by a mandatory security deposit of €85 upon arrival, which was not clearly stated during the booking process. Most importantly, the photos displayed on Booking.com do not reflect reality at all; it seems you have showcased only your best rooms, while the actual rooms do not match the photos in the booking app."

2026-05-31 • via Nuitee
A
Aurelie • couple • fr
10
2026-05-31 • via Nuitee
I
Ilya • couple • by
8
В номере было душно, но был вентилятор. Холодильник, микроволновка работали.
Cons:

Очень скудный завтрак за 9 евро с человека. С таким завтраком, лучше поесть в Макдональдсе за углом. Фото при бронировании не соответствует тому номеру в котором мы проживали.

2026-05-29 • via Nuitee
N
Nicolas • solo_traveller • fr
7
Pros:

l'emplacement magnifique et belle chambre

Cons:

avec les canicules actuelles, pas de dispositifs de refroidissement: ventilateur, climatisation

2026-05-28 • via Nuitee