Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Wheelchair accessible
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent room amenities
Cons:
Cold air and noise from windows
Hygiene issue with restroom trash

Categories

Cleanliness
6.4
The bathrooms did not have a sanitary trash which is not hygienic.
Service
8.4
Staff was helpful, accommodating, and friendly throughout the stay.
Location
8.9
Excellent location near Higashi-shinjuku station with plenty of restaurants and shops.
Room Quality
6.9
Room size was good for Japan, but issues with cold air and noise from the window.
Amenities
7.9
Rooms came equipped with a washing machine, dryer, and other essentials.
Value for Money
7.9
Good value for the price, especially considering the location and amenities.
Food and Beverage
6.9
No specific mention of food and beverage, assigned average rating.
Overall Experience
7.5
Despite some issues, the overall experience was satisfactory with good staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Modern Accommodations
Renovated in July 2015, E Hotel Higashi Shinjuku offers modern rooms with free WiFi and flat-screen TVs. Each room features both air conditioning and heating for ultimate comfort, along with convenient amenities like an electric kettle and en suite bathrooms with toiletries.

Convenient Facilities
Guests can take advantage of the 24-hour convenience store and self-service laundry machines provided by the property. Additionally, the hotel's proximity to Higashi-Shinjuku Subway Station (Exit A1) and various attractions such as Kabukicho make it a convenient choice for travelers.

Prime Location
Situated just a 10-minute walk from the bustling Kabukicho area, E Hotel Higashi Shinjuku is also near Shinjuku Train Station and Waseda University. With direct subway access to popular areas like Ikebukuro and Shibuya, guests can easily explore the city from this central location.

Book your stay at E Hotel Higashi Shinjuku for a modern and convenient experience in Tokyo!

Important information:

The full amount of the reservation must be paid when checking in.

Guests arriving after 22:00 must inform the hotel in advance. Contact details can be found on the booking confirmation.

Construction period: Late June 2024 - End of December 2024
Construction details: Investigation and repair of the outer wall of E Hotel Shinjuku Building
During the construction period, workers will be working outside the windows, so we apologize for any inconvenience caused by the scenery and noise.
Thank you for your understanding and cooperation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 4260 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 7.5
I
Ivo • solo_traveller • pt
8
2026-06-20 • via Nuitee
R
Rouvinen • solo_traveller • fi
8
Pros:

Toimivasta ilmastoinnista.

Cons:

Tyynyistä.

2026-06-20 • via Nuitee
A
Angelini • solo_traveller • it
7
Pros:

Posizione, a pochi passi dalla metro e a 20 minuti dalla stazione deii treni di Shinjuku

Cons:

Nulla da dire

2026-06-20 • via Nuitee
F
Francesca • extended_group • it
6
Pros:

Posizione molto comoda, affianco all’ingresso della metro. Stanza pulita e bottiglietta di acqua per persona tutti i giorni

Cons:

Stanza molto molto piccola

2026-06-19 • via Nuitee
C
CHIE • solo_traveller • jp
9
2026-06-19 • via Nuitee
J
Jonne • solo_traveller • fi
10
Pros:

Great affordable hotel. Easy access to public transportation.

Cons:

Beds were a bit too hard for me. Otherwise perfect hotel.

2026-06-19 • via Nuitee
T
Tobias • couple • de
10
I would definitely book this hotel again!
Pros:

I liked everything.

2026-06-19 • via Nuitee
M
Mayhara Fidelis • couple • ie
10
Great location
Pros:

Literally beside of the subway station that connects everywhere in Tokyo also distance walking from Shinjuku spots like the big cat on the screen. Having the subway just on the side of the building made life very easy!! 7eleven and Lawson both on the corner, food around everywhere. Couldn’t hear too much noise coming from outside just an ambulance siren sometimes but nothing that would disturb me or my wife. Staff very friendly, attentive and helpful with the questions we had. Rooms aren’t so big but for a 3 /4 night’s staying will definitely do it

Cons:

Very little bathrooms

2026-06-19 • via Nuitee
K
Katie • couple • gb
8
Excellent staff, great location and overall would stay again
Pros:

How close it was to the subway. Literally next door which made coming back on an evening so easy!

Cons:

Rooms were fairly small.

2026-06-18 • via Nuitee
L
Laura • couple • es
10
2026-06-18 • via Nuitee
J
Jada • solo_traveller • au
6
Pros:

Its right next to the station

Cons:

Rooms are too small. The bathroom very small. Would of been good to have a smart TV so we could watch TV

2026-06-18 • via Nuitee
M
Marco • solo_traveller • it
8
2026-06-17 • via Nuitee
P
Paisley • couple • au
10
2026-06-17 • via Nuitee
C
Chirag • extended_group • in
9
Good Location, Good staff and comfortable rooms
Pros:

Good Rooms and super location as right next to metro station.

Cons:

Rooms could have been bigger

2026-06-17 • via Nuitee
M
Mary • solo_traveller • au
9
Pros:

Station is literally just next to the hotel. Its comfortable hotel and reception staffs are very helpful.

2026-06-16 • via Nuitee
B
Beatriz Ester • solo_traveller • ar
7
Pros:

El personal excelente

Cons:

Todo bien

2026-06-16 • via Nuitee
E
Erika Marie • couple • ph
6
Good location and clean rooms, but inconsistent customer service and poor soundproofing
Pros:

Overall, our stay at E Hotel Higashi Shinjuku was okay. The location is convenient, and the room was clean and comfortable. While the room was small, we understand that this is typical for many hotels in Tokyo.

Cons:

One area that could be improved is the consistency of customer service. We noticed that the Japanese staff members were always friendly, welcoming, and accommodating. They greeted guests with smiles and were very helpful whenever we had questions or requests.

However, our experience with some of the foreign staff members was noticeably different. When we requested fresh towels, they seemed uninterested and somewhat irritated, which made us feel less comfortable approaching them for assistance. While they were not rude, the difference in service compared to the Japanese staff was quite noticeable.

We would also like to mention that the soundproofing could be improved. The walls seem quite thin, as we could often hear conversations and noises from neighboring rooms. We were also frequently disturbed by the loud sound of doors being shut in nearby rooms, especially late at night and early in the morning.

2026-06-15 • via Nuitee
英傑 • couple • tw
8
Pros:

好叫計程車

Cons:

離景點坐電車有點不方便，晚上有很多救護車聲音

2026-06-15 • via Nuitee
牧可 • family_with_children • tw
10
2026-06-15 • via Nuitee
M
Maria • couple • es
6
2026-06-14 • via Nuitee