ibis Cancun Centro

Hotels
Accor
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504 , Cancun , MX

Pets allowed

Facilities

Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Snack bar/deli
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
A little noisy

Categories

Cleanliness
7.75
Clean building
Service
8.75
Staff are super friendly and helpful.
Location
8.75
Very near to the largest mall in Cancun.
Room Quality
7.75
Standard quality for this hotel tier.
Amenities
7.75
Standard quality for this hotel tier.
Value for Money
7.75
Standard quality for this hotel tier.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
7.75
Wonderful stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:41

Property Description

Convenient Amenities - Embrace complimentary wireless internet, a TV in the common area, and tour/ticket assistance. Delicious Dining & Drinks - Indulge in meals at the on-site restaurant, grab snacks at the snack bar, and unwind with a drink at the bar/lounge. Featured Amenities - Benefit from a business center, dry cleaning services, and a 24-hour front desk. Enjoy a buffet breakfast and the comfort of plasma TVs and free Wi-Fi in 190 modern guestrooms near popular attractions. Your perfect stay in Cancun awaits with all these features at ibis Cancun Centro.

Important information:

  • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
M
MARITZA
6
Pros:

Very disappointed with breakfast, eggs and beans were COLD, brought it to their attention and they turned on the warmers after they took the food to the kitchen and warmed up. $149.00 USD p/person. Not worth 2 cents.

2025-10-05 via Nuitee
M
Maria friends
10
Pros:

I went for work overall it was a wonderful stay a little noisy but is tolerable

2025-09-28 via Nuitee
E
eduardo Demesa
8
Pros:

The place is good for relaxing.

2025-09-22 via Nuitee
J
JORGE family
8
Pros:

Very near to the largest Mall in Cancun, and great staff! With PARKING!

2025-09-20 via Nuitee
Y
Yadira
10
Pros:

Clean building

2025-09-13 via Nuitee
S
Stecy K Zapata family
10
Pros:

The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.

2025-07-09 via Nuitee
M
Matthew W. family
6
Pros:

Good option for an overnight stay, but not more than a night and they don't have a gym.

2025-06-22 via Nuitee
M
Matthew W. family
6
Pros:

Good location for one night.

2025-06-22 via Nuitee
M
mario
10
Pros:

Good

2025-06-19 via Nuitee
J
Janette family_with_children
2
Pros:

Horrible and to small it should be a capsule hotel

2025-06-12 via Nuitee
J
Janette family_with_children
2
Pros:

Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage

2025-06-10 via Nuitee
I
Igor
10
Pros:

Very good

2025-06-09 via Nuitee
M
Mhd louay
8
Pros:

It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊

2025-06-01 via Nuitee
M
Monica partner
10
Pros:

Excelente y conveniente

2025-05-26 via Nuitee
R
Reyna family
2
Pros:

Super tiny rooms not even fit the baggage in the floor, or waking around! Really bad experience

2025-05-25 via Nuitee
J
Juan family
10
Pros:

It’s centrically located in centro Cancun.
There’s a Walmart next door which’s very convenient.
Rooms are clean and recently renovated.
There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections.
There’s no iron in the room either.
Other than that the staff was very professional and attentive.

2025-05-24 via Nuitee
A
Alfredo
10
Pros:

Exelente

2025-05-03 via Nuitee
M
Michael
10
Pros:

Excellent

2025-05-03 via Nuitee
E
Elys partner
2
Pros:

The room didn’t have air conditioning. Great staff, horrible hotel

2025-05-01 via Nuitee
D
David
8
convenient for central Cancun
Pros:

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.

2025-04-26 via Nuitee