Sercotel Toledo Imperial

Hotels
•
Sercotel Hoteles
8 (3725 reviews)
Horno de les Bizcochos, 5 , Toledo , es
+34 925 28 00 34

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate sound insulation
Need for room updates

Categories

Cleanliness
7.96
The room was reported as clean but the bathroom issues mentioned affected perception.
Service
8.43
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.97
The location is consistently praised for its proximity to key attractions.
Room Quality
7.42
Numerous comments about outdated furniture and poor sound isolation.
Amenities
7.95
Basic amenities were available but some guests found issues with internet and heating.
Value for Money
6.91
Some guests felt the price was high given the quality of facilities.
Food and Beverage
8.46
Generally positive mentions about the breakfast quality.
Overall Experience
7.93
The experience was largely positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Luxurious Accommodation:
Experience spacious rooms with traditional décor and terracotta floors at Toledo Imperial. Enjoy the comfort of air conditioning during your stay.

Prime Location:
Nestled in the heart of Toledo, our hotel is conveniently located near the renowned Alcázar castle, charming restaurants, bars, and the iconic cathedral.

Convenient Connectivity:
With Toledo Railway Station a short walk away, easily access the high-speed AVE train for a quick 35-minute ride to Madrid. Book now for an unforgettable stay at Toledo Imperial.

Important information:

It's important to indicate that Breakfast at Sercotel Imperial Toledo is served at the nearby Sercotel Alfonso VI (4*), just a few steps away. Enjoy a full buffet breakfast in a comfortable and cozy setting, designed to help you start your day with the best energy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3725 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.93
M
mustafa • extended_group • tr
10
2026-07-25 • via Nuitee
A
Adrián • couple • es
10
La ubicación, comodidad, limpieza y relación calidad-precio
Pros:

La limpieza, la comodidad de la habitación

2026-07-25 • via Nuitee
N
Nicolas • solo_traveller • fr
5
Pros:

Personnel, petit dej,, équipement

Cons:

Chambres en façade extrêmement bruyantes, on entend chaque bus, voiture, moto et piétons comme si les fenêtres étaient grandes ouvertes ... horrible.

2026-07-25 • via Nuitee
A
ana maria • couple • es
10
Perfecto
Pros:

Muy bien ubicado

2026-07-25 • via Nuitee
L
Lucie • solo_traveller • cz
9
2026-07-24 • via Nuitee
P
Pietro • solo_traveller • it
9
2026-07-24 • via Nuitee
N
Nuno • couple • pt
9
Pros:

A centralidade do hotel

Cons:

A receção que fecha depois das 17h

2026-07-23 • via Nuitee
N
Nieves • solo_traveller • es
9
Pros:

Situacion

Cons:

Hecho en falta aparcamientos gratuitos

2026-07-23 • via Nuitee
E
Estefanía • couple • es
9
Mejorable
Pros:

La localización es muy buena. La habitación es amplia, con buenas vistas y cómoda.

Cons:

Si no llegas a cierta hora, tienes que hacer el check in en el Hotel de al lado.
El desayuno no es en el propio hotel, tienes que ir al hotel de al lado. Tener que salir del propio alojamiento para desayunar, no es lo normal y nos informaron una vez que estábamos allí.
Al igual que el acuerdo con el parking de al lado es si estás un mínimo de 10 horas cuando aplican el descuento.

2026-07-22 • via Nuitee
J
Jorge • solo_traveller • es
7
Pros:

La ubicación tan cerca de Zocodover.

Cons:

La cama muy dura.

2026-07-22 • via Nuitee
M
Marta • couple • es
9
2026-07-22 • via Nuitee
E
Elena • solo_traveller • es
6
Pros:

Detalles en los baños como kit de cepillos de dientes. Buena ducha, un desayullo estupendo.

Cons:

Habitacion pequeña. Prometieron tres camas y al final eran dos camas y sofa cama

2026-07-22 • via Nuitee
S
Salud • solo_traveller • es
10
Pros:

Ubicación

Cons:

Las vistas

2026-07-22 • via Nuitee
R
Robert • couple • es
7
2026-07-22 • via Nuitee
M
Mateo • couple • co
7
Bien pero con ruido
Pros:

Las habitaciones tienen buena amplitud y son modernas.

Cons:

Las almohadas son muy altas y se escucha demasiado el ruido de las habitaciones del lado y encima.

2026-07-21 • via Nuitee
J
Javi • solo_traveller • es
9
2026-07-21 • via Nuitee
T
Teresa • solo_traveller • es
10
Pros:

La limpieza

Cons:

La almohada

2026-07-21 • via Nuitee
A
Alan Fernández M. • couple • cr
10
En el corazón de Toledo
Pros:

El balcón de la habitación(no todas lo tienen)

2026-07-20 • via Nuitee
A
ANTONIO JUAN • solo_traveller • gb
8
Pros:

Su ubicación.

Cons:

La habitación olia mal. A cañería
Y la recepcionista un poco desinformada y lenta de reacción a la hora de aclarar dudas. Sobre todo en cuestión de aparcamientos.

2026-07-20 • via Nuitee
M
MARIA CRISTINA • solo_traveller • es
10
Pros:

Que no hubo sorpresas.Las instalaciones son tal cual se ven en las fotos.
El personal super amable y la ubicación inmejorable

Cons:

No tengo ninguna crítica negativa.Estuvimos encantados con la estancia

2026-07-19 • via Nuitee