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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Billiards
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Solarium
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Hammam
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Karaoke
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Snack bar
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Heated pool
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Indoor pool
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Indoor play area
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Evening entertainment
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Public Bath
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Pool bar
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Swimming pool toys
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Kids' pool
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Fence around pool
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Beauty Services
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Manicure
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Pedicure
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Pool cover
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Temporary art galleries
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Pub crawls
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Happy hour
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Amenities
Casa Morales boasts a landscaped swimming pool, gym facilities, and private balconies with stunning views of Ibagué.
Fine Dining Experience
Indulge in exquisite á la carte dining at the hotel's restaurant while enjoying live piano music and a 5-star ambiance.
Convenient Location
Located just minutes away from Bolivar Park and La Quinta Shopping Mall, Casa Morales offers easy access to the city's attractions and shopping destinations.
Experience elegance and comfort at Casa Morales. Book your stay now to enjoy a luxurious getaway with top-notch amenities and exceptional service.
Please note that children under 7 years old must pay hotel insurance with a cost of COP $7000.
Payment must be done when check-in in the hotel.
Please note the facilities opening times:
Pool, sauna, steam bath and hot tub are open Tuesday trough Friday from 13:00 to 21:00; Saturday and Sunday from 9:00 to 21:00. Monday is closed due to maintenance.
Sauna facilities are open Tuesday to Friday from 16:00 hr to 22:00 hr; Saturday and Sunday from 10:00 hr to 22:00 hr. Monday is closed due to maintenance.
Gym is open from Monday until Sunday from 6:00 to 21:00.
Games room is open from Monday until Sunday from 10:00 to 21:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
La calidez de su personal. La comodidad en la habitación.
Mejorar el servicio del turco.
Muy deficiente la limpieza y los servicios
No servía el aire acondicionado ni la nevera
Si
Las instalaciones del hotel espectaculares, muy lindo y acogedor
El cuarto no esta despapelado, en la cama el sabado 01 de Agosto 2026 habia una cucaracha grande no se si por el clima de la ciudad fue muy desagradable.
Maravilloso
Todo estuvo bien
Fue excelente la atención
Hay que ver si es posible cambiar TV de última generación y mantenimiento al aire acondicionado... por lo demás muy bien.
La habitación,:amplia, cómoda
Que la piscina no estaba en funcionamiento
Todo muy bien
el aire de la habitación no funcionó, hubo que cambiar a otra, el personal regular, el restaurante la atención con poca amabilidad, muy demorados despues se pidió un servicio en el piscina muy demorado y muy atacados cobrando. Me llevaron una encomienda a la recepción y nunca me avisaron que habia llegado, razón por la cual no pude recibir nunca las muestras que me llevaron y finalmente se quedaron en la recepción.
Nos gusto el balcón y las camas muy cómodas. El aire condicionado funcionaba perfecto.
no habían limpiado adecuadamente el cuarto. Había un jabón usado en la ducha y en el minibar sobras de comida y envases de los anteriores huéspedes. El servicio al cuarto demoró casi una hora y media. Además dejaron por error ropa en lavandería de otra persona en el cuarto.
Location
Todo excelente
Todo excelente
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