The Manor House Hotel

Room information says sandwiches are available however when asking no food other that menu listed was available some of which had been on the menu for lunch which was very nice but didn’t want it again
Very noisy room

Kleine kamer, slechte en kleine badkamer met slechte verlichting en weinig aflegmogelijkheden voor toiletspullen.
Verouderde klimaatbeheersing

Unfortunately the staff really let this place down, there were only two members of staff that were working as if they actually knew what they were doing and understood what clients were. The rest were kids, completely clueless and couldn't look more bored if they tried, they kept disappearing out the back, probably to socialise, which is obviously far more important than doing the job they are being paid for. Even though we advised the hotel up front and even though it was agreed that we would arrive late but would appreciate a bowl of soup or a perhaps a starter in the restaurant before going to bed, the bar staff insisted we could not use the restaurant as we didn't have a booking (but we booked into the hotel, right? and had arranged this up front, right?). The bar staff (who were controlling entry into the restaurant) obliged us to sit in a corner of a very noisy bar in order to have any food. Not appreciated at all. The hotel staff really don't have a clue in this place, which is a real shame as it could be a great hotel.

would have liked to have been informed at check in that there is no milk in the room unless you asked for it.

The main issue for us was the cleanliness, which unfortunately was very poor. Cleanliness is something I really value in a hotel, and while I completely understand that this is an old property with a lot of character, that should not mean that dust and dirt are allowed to build up.

On our first night, we had to ask to change rooms because the headboard had a significant accumulation of dust, and there was dust in several areas of the room. We were then moved again, and even in the third room the fabric-covered headboard still had quite a lot of dust on it, although less than in the first room.

Throughout the hotel, many of the lamps have fabric shades, and these also seemed to need much more thorough cleaning. In a historic hotel with lots of fabrics, carpets and traditional furnishings, regular deep cleaning is especially important; otherwise the charm can quickly start to feel neglected rather than cosy.

The breakfast tables were also very sticky every morning, which was unpleasant. We also found the carpet in our room quite dirty. I understand that carpeting is very common in traditional British hotels, but in this case it did not feel well maintained or clean.

We also found the breakfast buffet quite limited. The cooked dishes that can be ordered from the menu are a nice option, but the continental buffet itself is very small, with only a little yoghurt and cereal, some fruit, croissants and not much else. It would definitely benefit from having a wider selection.

Overall, the lack of cleanliness really affected how comfortable we felt in the room, and unfortunately made it difficult to fully relax and enjoy the stay.

Building works in the morning

It was all really nice

Route to room 23 was very haphazard and awkward. Decoration and paintwork was very tatty and in desperate need of painting. Not in keeping with the room itself or downstairs. Bathroom was clean but very small and has absolutely nowhere to put your washbag or toiletries.

Small room, main building heating was on so room was warm, dirty room fan , room cleanliness was average, no fridge in room, building works being carried out on next building roof which started at eight in the morning , breakfast was average. No little extra touches in the rooms

Todo estuvo bien

It is overpriced.

È tutto tanto sporco: moquette, testiere del letto in tessuto pulite forse 10 anni fa, tutto tanto polveroso, doccia con capelli attaccati ai vetri, tanta tanta polvere, ma tanta.