Hotel Embajadores

Hotels
•
Kavia Hotels
7 (984 reviews)
Calle 61 #534 por 68 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Cons:
Cleanliness issues
Faulty amenities

Categories

Cleanliness
5
Bathrooms were reported with unpleasant odors and rusty fittings. Some mentioned dirty air conditioning.
Service
8
Cleaning staff were described positively, while the night staff were helpful.
Location
8.5
The hotel is in a very accessible and well-lit area.
Room Quality
6.5
There were issues with room amenities, including unpleasant odors and faulty air conditioning.
Amenities
7
Pool area and lobby were comfortable; however, room amenities were lacking.
Value for Money
7
Pricing seems acceptable for the amenities and service provided.
Food and Beverage
7
No specific mentions.
Overall Experience
7
Mixed reviews, with notable issues but also some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:10

Property Description

Convenient Central Location
Hotel Embajadores, ideally situated in the heart of Merida just 3 blocks from the main square, welcomes you to a comfortable stay with a swimming pool and complimentary Wi-Fi.

Modern Comforts and Amenities
Each room is equipped with air conditioning, cable TV, and contemporary spacious bathrooms for your convenience. Access all floors effortlessly with our convenient lift access.

Local Insights and Dining
Explore the city with ease as our friendly staff provide local sightseeing information. Indulge in delicious homemade regional dishes at our on-site restaurant. Venture out to discover a variety of dining options and bars within a short 5-minute stroll.

Book your stay at Hotel Embajadores now to experience the perfect blend of comfort and convenience.

Important information:

Please note that If you want to check in later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 984 reviews
Cleanliness: 5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
G
Guzman marin • solo_traveller • mx
10
Super
Pros:

Muy bien

Cons:

Muy bien

2026-05-14 • via Nuitee
U
ulin • couple • mx
7
Pros:

Limpieza de los cuartos

Cons:

No tenia televisión nunca pudimos ver ña TV, la alberca estaba super turbia con muchos insectos muertos

2026-05-08 • via Nuitee
V
Vázquez Gutiérrez • family_with_children • mx
10
2026-05-08 • via Nuitee
E
Emmanuel • solo_traveller • mx
10
2026-05-08 • via Nuitee
R
Roger • solo_traveller • mx
10
Pros:

Buena atención del personal, muy limpio y excelente ubicación

2026-05-07 • via Nuitee
S
sc • family_with_children • mx
5
indiferencia
Pros:

No me me dieron mas que un agua de cortesia para 5 dias de estancia, la ubicacion es practica si tus actividades son en el centro,

Cons:

La actitud de la recepcionista, que hay filtraciones de agua, el baño la coladera expide un olor a cucaracha y la alberca no tiene la limpieza y filtracion conducente

2026-05-06 • via Nuitee
C
Cecilia Guadalupe • solo_traveller • mx
10
2026-05-05 • via Nuitee
T
Tamayo • solo_traveller • mx
10
2026-05-04 • via Nuitee
M
may • solo_traveller • mx
8
Pros:

La habitación es comoda

Cons:

Falla la señal del wifi

2026-05-04 • via Nuitee
D
dehara ramos • solo_traveller • mx
1
2026-05-03 • via Nuitee
T
Tejero • solo_traveller • mx
8
Pros:

La ubicación es muy buena esta muy cerca de la catedral de merida

Cons:

No nos realizaron limpieza en un dia

2026-04-27 • via Nuitee
J
Jorge • family_with_children • mx
9
Confortable
Pros:

La ubicación es buena

Cons:

Nunca nos informaron que la televisiones no contaban con Internet hasta que preguntamos por el servicio

2026-04-27 • via Nuitee
Y
Yessica • solo_traveller • mx
2
Cons:

Los cuartos sucios con cabellos en las sábanas tenian mal olor el aire acondicionado no servía

2026-04-23 • via Nuitee
A
ADRI • family_with_children • mx
10
Pros:

La amabilidad del personal y la ubicacion

Cons:

Las toallas muy viejas y asperas

2026-04-20 • via Nuitee
L
Luis Humberto • solo_traveller • mx
10
2026-04-16 • via Nuitee
H
Herbert Mucel • solo_traveller • mx
8
2026-04-11 • via Nuitee
I
Irvin • family_with_children • mx
8
2026-04-09 • via Nuitee
A
Ana • family_with_children • mx
5
Pros:

Estacionamiento a lado.

Cons:

El control de la tv de la habitación no sirve, la habitación está sucia y en mal estado. No se puede usar el balón que tiene por que dice peligro, hay cables, las cortinas estan todas rotas, si usas el baño la llave del lavabo comienza a tronar horrible, no hay agua caliente, el elevador no sirve, la pata de la cama nisiquiera sirve.

2026-04-08 • via Nuitee
J
Jacky • family_with_children • mx
5
Pros:

ubicación

Cons:

Si bien el hotel es tranquilo y adecuado para descansar, me gustaría señalar algunas áreas de mejora:

- Servicios en la habitación: Hubo falta de agua caliente de manera frecuente y los controles del televisor no funcionan correctamente.
- Mobiliario y blancos: Las toallas están muy desgastadas y las camas matrimoniales resultan más pequeñas de lo habitual.
- Higiene: Lamentablemente, encontramos cucarachas muertas en el área de la regadera.
- Servicio al cliente: Notamos una falta de actitud de servicio por parte de Cinthia en la recepción.

Espero que estas observaciones sean de utilidad para mejorar la experiencia de sus futuros huéspedes.

2026-04-08 • via Nuitee
C
Canche Arcos • extended_group • mx
1
no tuve estancia, ya que cuando llegue al hotel, ya había vendido mi reserva, tuve que buscar otro
Pros:

nada

Cons:

nada

2026-04-07 • via Nuitee