Hotel M Chiang Mai

Hotels
8 (1315 reviews)
2-6 Ratchadamnoen Road, Sriphum, Muang , Chiang Mai , th
+66 53 211 069

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Dirty water
Noise issues
Service delays in communication

Categories

Cleanliness
6.33
Concerns about dirty water and some issues with room maintenance were noted.
Service
8.8
Friendly staff and generally positive experiences with service.
Location
9.34
Excellent location, very convenient for exploring the old town.
Room Quality
7.79
Rooms were clean but had issues like locked windows and noise.
Amenities
7.32
Adequate but some amenities like air conditioning and breakfast selection could improve.
Value for Money
8.28
Generally considered good value, though some service delays in communication were noted.
Food and Beverage
7.83
Breakfast has limited selection but acceptable quality.
Overall Experience
8.3
Overall positive stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:34

Property Description

Convenient Location
Hotel M offers value-for-money accommodation in Old Chiang Mai, opposite Thapae Gate. Explore historic temples and the Sunday Walking Street just a 10-minute stroll away.

Modern Amenities
Stay in modern, air-conditioned rooms equipped with a bathroom, minibar, cable TV, and a safe. Enjoy complimentary Wi-Fi, parking, bathrobe, and slippers during your stay.

Exceptional Services
Experience friendly staff ready to assist with car rental, airport shuttle, laundry, and dry cleaning services. Indulge in Western and Thai cuisine at Brix Restaurant and Bar, with the option for in-room dining.

Book your stay at Hotel M Chiang Mai for a memorable experience near Chiang Mai International Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    People 1 year old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1315 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.3
N
Niall • family_with_children • ie
9
Fantastic location at the start of the Ancient City part of Chiang Mai. Would highly recommend this hotel.
Pros:

The staff are very helpful and friendly. Accommodation is everything you need to stay for a few nights. The pool was a lovely bonus too.

Cons:

The building seems a little old but it’s kept very clean by the lovely hardworking staff. This wouldn’t put me off staying here again though.

2026-07-24 • via Nuitee
K
KOZAWA • solo_traveller • jp
8
2026-07-23 • via Nuitee
J
Jesica • extended_group • es
9
Una muy buena opción con buena ubicación :D
Pros:

Lo que más me gustó, fue la zona de la recepción, la zona de la piscina, la amplitud de la habitación y sobre todo la ubicación, está justo delante de una de las puertas de la muralla que rodea la zona antigua de Chiang Mai.
También esta al lado del mercado nocturno y tiene muchos restaurantes cerca. Tiene justo debajo del hotel un burger king 24h que tiene acceso directo al hotel y hay un 7 eleven a apenas metros del hotel. (Siempre viene bien estas opciones)
Está muy bien este hotel en relación calidad precio, me ha gustado mucho.

Cons:

Lo que no me gustó fue que por las fotos parecía que las habitaciones eran bastante modernas pero el suelo que tiene es un poco antiguo, pero vamos solo es tema estético... por lo demás me ha gustado todo.

2026-07-23 • via Nuitee
S
Sabine • family_with_children • be
9
Super Hôtel dans de bons prix !!
Pros:

Tout est top et la situation géographique est parfaite !

Cons:

Le petit déjeuner est bon mais pas le café qui est horrible 🤣🤣🤣

2026-07-21 • via Nuitee
P
Piotr • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja. Mila obsługa, czysto, chociaż hotel wymaga juz trochę odświeżenia bo widać upływ czasu, ale cena dobra więc nie ma co narzekać.

2026-07-20 • via Nuitee
G
Gaël • family_with_children • fr
9
Hôtel confortable et central
Pros:

Hôtel très bien situé pour explorer la ville
Personnel souriant et aimable
Piscine appréciable pour se détendre en fin de journée
Très bon rapport qualité prix

2026-07-19 • via Nuitee
A
Anthony • extended_group • au
7
2026-07-18 • via Nuitee
Giraffe 777 • solo_traveller • th
6
One or two nights
Pros:

Location staff

Cons:

Small room. Small desk and shelf space. No toothpaste or toothbrush.

2026-07-18 • via Nuitee
L
Luigi • solo_traveller • au
8
Pros:

The stuff was very good and helpful

Cons:

I didn't like the the bathroom it was very tight and very dark and had no TV programs the air-conditioning was faulty

2026-07-17 • via Nuitee
Giraffe 777 • solo_traveller • th
6
Pros:

Location staff

Cons:

Small room, very small desk space. No toothbrush or toothpaste.

2026-07-17 • via Nuitee
G
George • solo_traveller • us
8
Cons:

The beds & the kids screaming right outside my window in the pool

2026-07-16 • via Nuitee
Y
yadav • solo_traveller • np
5
Pros:

Location near to Sunday night bazaar

2026-07-13 • via Nuitee
L
lina • couple • fr
10
2026-07-10 • via Nuitee
J
Jan • couple • nl
10
Geweldig
Pros:

De plek aan de rand van de oude stad. Het zwembad en de gym. Ontbijt was prima en het personeel heel aardig

Cons:

Bed was een beetje hard

2026-07-09 • via Nuitee
I
imranmodan • solo_traveller • gb
3
2026-07-09 • via Nuitee
A
Alessandro • solo_traveller • it
10
Sempre una conferma
Pros:

Posizione e personale

Cons:

Nulla

2026-07-08 • via Nuitee
P
Patrik • solo_traveller • se
8
2026-07-07 • via Nuitee
พงษ์ศักดิ์ • extended_group • th
10
เยี่ยม
Pros:

ทำเล การต้อนรับของพนักงานทุกคน

Cons:

ผ้าเช็ดตัวมีกลิ่นอับชื้น ไม่เหมาะใช้งาน

2026-07-07 • via Nuitee
J
JACQUES • solo_traveller • ca
7
2026-07-06 • via Nuitee
S
Somphorn • couple • th
8
2026-07-05 • via Nuitee