Hotel M Chiang Mai

Hotels
8 (1346 reviews)
2-6 Ratchadamnoen Road, Sriphum, Muang , Chiang Mai , th
+66 53 211 069

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Dirty water
Noise issues
Service delays in communication

Categories

Cleanliness
6.33
Concerns about dirty water and some issues with room maintenance were noted.
Service
8.8
Friendly staff and generally positive experiences with service.
Location
9.34
Excellent location, very convenient for exploring the old town.
Room Quality
7.79
Rooms were clean but had issues like locked windows and noise.
Amenities
7.32
Adequate but some amenities like air conditioning and breakfast selection could improve.
Value for Money
8.28
Generally considered good value, though some service delays in communication were noted.
Food and Beverage
7.83
Breakfast has limited selection but acceptable quality.
Overall Experience
8.3
Overall positive stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:34

Property Description

Convenient Location
Hotel M offers value-for-money accommodation in Old Chiang Mai, opposite Thapae Gate. Explore historic temples and the Sunday Walking Street just a 10-minute stroll away.

Modern Amenities
Stay in modern, air-conditioned rooms equipped with a bathroom, minibar, cable TV, and a safe. Enjoy complimentary Wi-Fi, parking, bathrobe, and slippers during your stay.

Exceptional Services
Experience friendly staff ready to assist with car rental, airport shuttle, laundry, and dry cleaning services. Indulge in Western and Thai cuisine at Brix Restaurant and Bar, with the option for in-room dining.

Book your stay at Hotel M Chiang Mai for a memorable experience near Chiang Mai International Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

8
Based on 1346 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.3
J
JOFAPAMA • solo_traveller • es
7
Pros:

Situación perfecta para visitar andando parte antigua y mercados nocturnos

Cons:

Baño pequeño y aire acondicionado sin poder regular intensidad.

2026-08-28 • via Nuitee
M
Marinelle • couple • it
9
2026-08-26 • via Nuitee
S
Sara • couple • co
8
Agradable y conveniente para pasar unos días en Chiang Mai
Pros:

Ubicación

Cons:

Olor muy fuerte como a alguna sustancia para limpiar

2026-08-24 • via Nuitee
J
JINNOSUKE • couple • jp
9
2026-08-23 • via Nuitee
B
Bernadine • family_with_children • ph
10
Pros:

Breakfast was ok, service was topnotch. Thank you for the airport service! Definitely made me and my mom's trip hassle-free!

2026-08-22 • via Nuitee
H
Howard • couple • th
8
Good location,efficient staff
Pros:

Location convenient and decent value for money

Cons:

No
Issues

2026-08-20 • via Nuitee
H
Howard • couple • th
8
All good
Pros:

Location and good staff

Cons:

No issues

2026-08-20 • via Nuitee
U
usha • family_with_children • mu
3
Pros:

The lady who cleaned our room was excellent

Cons:

There was bad smell in our room when we enters in, ask the reception did not do anything. The following day the lady cleaned our room and we were satisfied

2026-08-19 • via Nuitee
C
Cédric • solo_traveller • re
7
Bon emplacement
Pros:

L'emplacement, la gentillesse du personnel, la piscine et la salle de sport.
La présence d'un coffre dans la chambre.
L'isolation sonore est correcte.

Cons:

Les chambres méritent une rénovation, surtout les salles de bain.
Il y avait une forte odeur dans la salle de bain.
Faire attention quand on prend sa douche, la cabine n'étant pas très bien étanche de l'eau peut sortir de celle ci.
Le lit est très dur (question de préférence cependant)

2026-08-18 • via Nuitee
T
Teresa • couple • us
8
2026-08-18 • via Nuitee
Y
yan • family_with_children • cn
7
性价比比较高
Pros:

位置一流

Cons:

设施有点老旧了，早餐有点单调

2026-08-17 • via Nuitee
S
Silvana • solo_traveller • nl
9
2026-08-17 • via Nuitee
S
silvana • family_with_children • nl
9
Je krijgt waar voor je geld! Tot de volgende keer.
Pros:

gastvrijheid , goed standaard ontbijt, iedere dag schoonmaak en de service was ook goed, en locatie was voor ons uitstekend.

2026-08-17 • via Nuitee
L
Luke • solo_traveller • au
8
2026-08-17 • via Nuitee
D
Darren • couple • th
10
2026-08-16 • via Nuitee
R
robert • couple • th
10
2026-08-14 • via Nuitee
R
robert • family_with_children • th
8
Good value for money and location is good.
Pros:

This was our 4th stay here, good value for money, with good location.
we will remember next time to ask for back rooms which we had on previous stays. Restaurant and poll area good
Staff are all smiley, happy to help. Good Job Guys.

Cons:

we were given a front room facing the road. Cannot sleep due to the noise.

2026-08-14 • via Nuitee
A
anthony • extended_group • gb
7
2026-08-11 • via Nuitee
B
Benjamin • couple • be
6
2026-08-11 • via Nuitee
S
santana • family_with_children • fr
8
Pros:

L'emplacement à proximité de tout, le petit déj, la piscine avec serviettes, et la salle de sport.
Personnel bienveillant et fort sympathique !

Cons:

...

2026-08-11 • via Nuitee