Hyatt Regency Cape Town

Hotels
Hyatt Regency
8.8 (1727 reviews)
126 Buitengracht Street , Cape Town , za

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional Service
Great Location
Clean Rooms
Wonderful Views
Cons:
Limited Amenities
Tired Room Condition
No Draft Beer at Bar

Categories

Cleanliness
8.69
General sentiment based on several reviews highlighting the cleanliness of the rooms.
Service
9.66
Exceptional service mentioned multiple times, especially by Abraham and the management team.
Location
9.2
Cited as a vibrant and convenient area, with great views and access to attractions.
Room Quality
8.15
Some reviews noted that rooms were tired and lacked space for luggage.
Amenities
8.18
Amenities were mentioned as lacking basic items such as paper and decent bathrobes.
Value for Money
8.64
Standard quality for this hotel tier, considering location and service.
Food and Beverage
8.69
Breakfast was praised, but some dining options were limited.
Overall Experience
9.16
Exceptional stays mentioned in various reviews with high expectations met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:24

Property Description

Prime Location near International Convention Centre and Bo-Kaap
Situated within close proximity to key landmarks, the Hyatt Regency Cape Town offers a convenient stay for both business and leisure travelers. Explore the vibrant Bo-Kaap area or attend events at the nearby International Convention Centre with ease.

Luxurious Amenities for Comfort and Convenience
Experience comfort in the spacious and modern guest rooms equipped with essential amenities like a flat-screen TV, air-conditioning, and a private bathroom with premium toiletries. Stay connected with complimentary WiFi and enjoy a restful night's sleep on plush bedding.

Relaxation and Wellness Facilities
Unwind at the 24-hour gym, sauna, or outdoor pool offering stunning views of Signal Hill. Whether you're looking to stay active or simply relax, the hotel's wellness facilities cater to all guests.

Book your stay at the Hyatt Regency Cape Town for a memorable and convenient experience.

Important information:

Please note that the hotel is halal-friendly but alcoholic beverages are offered in guest rooms, the Signal Hill lounge and terrace as well as in the Executive Lounge.

Payment before arrival via credit card or bank transfer is required. The property will contact you after you book to provide instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Location

Guest Reviews

8.8
Based on 1727 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
M
Murоdjon couple uz
6
Красивые виды и очень приятные люди
Pros:

Люди

Cons:

Не соответствие фотографиям

2026-08-21 via Nuitee
M
Mouza extended_group ae
9
Felt like home
2026-08-21 via Nuitee
A
Abdalaziz couple sa
10
2026-08-20 via Nuitee
M
Mazyad couple sa
8
2026-08-20 via Nuitee
A
Adam extended_group zw
9
2026-08-20 via Nuitee
E
Essa couple qa
6
2026-08-18 via Nuitee
Z
Zahra family_with_children ae
7
Great property just need to work on there cleanliness in the bathroom given the which smells
Pros:

Great location, in the heart of the city. Walking distance from pretty much everything. Great stuff and a very good breakfast, other than the coffee machine

Cons:

Unfortunately, we had switched smell consistently in one of the two rooms that we booked. The room was changed on the last night, but it was a bit too late for us.

2026-08-17 via Nuitee
T
Taher couple ae
7
Good
Pros:

Great Stuff welcome

Cons:

Old path to room
Renew gem

2026-08-17 via Nuitee
A
Ankit couple za
3
Food needs a lot of improvement. Besides breakfast which was part of the package we did not have anything. Need more opt
Pros:

Room facilities

Cons:

Food and service time

2026-08-15 via Nuitee
C
Companion827736 Solo travel Mexico City, Central Mexico and Gulf Coast
10
The best experience in Cape Town
Pros:

All are very kind. I had to extend my stay and they were very helpful and kind

2026-08-13 via Tripadvisor
N
Nabil solo_traveller my
7
Pros:

The staffs are all friendly and the facilities are great. The room is very comfy and cozy.

Cons:

The breakfast was great but repetitive. Otherwise, it was enjoyable to stay here.

2026-08-13 via Nuitee
L
LeviG524 NONE Washington DC, District of Columbia
2
No bathroom duties in private
Pros:

I cannot believe this hotel is associated with the Hyatt brand. The staff was great - trying to make up for the abysmal hard product offered. If you like to have people watch you go to the bathroom, request the 2 bedroom suite. The wall to the main bathroom is literally glass with no door to the toilet area

2026-08-12 via Tripadvisor
S
susanmC7348IT Friends getaway Silver Spring, Montgomery County, Maryland
10
Friendly staff
Pros:

Great staff. Very comfortable rooms

2026-08-12 via Tripadvisor
S
Shweta family_with_children in
9
2026-08-12 via Nuitee
R
Roving42610051372 NONE
10
10 stars!
Pros:

The team at the Hyatt Regency Cape Town goes above and beyond. I've stayed all over the world, and they are second to none! Truly amazing service and friendly people welcoming you in their hotel. I'd stay here again in a heartbeat.

2026-08-11 via Tripadvisor
K
Khalaf Al Otaiba solo_traveller ae
6
2026-08-11 via Nuitee
A
Ahmed Mahomed solo_traveller za
10
2026-08-11 via Nuitee
7
727yunusc Family
10
The best in the world
Pros:

I would like to thank Mark for helping me till the very last end. A very amazing heart to all of us for our grandmothers birthday 80th . He deserve all the appreciation and value and he’s one of a kind . Such a gentleman very loving and caring. Mark once again thank you dearly .

2026-08-10 via Tripadvisor
S
Sultan couple ae
10
2026-08-10 via Nuitee
T
Tabitha solo_traveller ke
10
2026-08-09 via Nuitee