Hyatt Regency Cape Town

Hotels
Hyatt Regency
8.8 (1679 reviews)
126 Buitengracht Street , Cape Town , za

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional Service
Great Location
Clean Rooms
Wonderful Views
Cons:
Limited Amenities
Tired Room Condition
No Draft Beer at Bar

Categories

Cleanliness
8.69
General sentiment based on several reviews highlighting the cleanliness of the rooms.
Service
9.66
Exceptional service mentioned multiple times, especially by Abraham and the management team.
Location
9.2
Cited as a vibrant and convenient area, with great views and access to attractions.
Room Quality
8.15
Some reviews noted that rooms were tired and lacked space for luggage.
Amenities
8.18
Amenities were mentioned as lacking basic items such as paper and decent bathrobes.
Value for Money
8.64
Standard quality for this hotel tier, considering location and service.
Food and Beverage
8.69
Breakfast was praised, but some dining options were limited.
Overall Experience
9.16
Exceptional stays mentioned in various reviews with high expectations met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:24

Property Description

Prime Location near International Convention Centre and Bo-Kaap
Situated within close proximity to key landmarks, the Hyatt Regency Cape Town offers a convenient stay for both business and leisure travelers. Explore the vibrant Bo-Kaap area or attend events at the nearby International Convention Centre with ease.

Luxurious Amenities for Comfort and Convenience
Experience comfort in the spacious and modern guest rooms equipped with essential amenities like a flat-screen TV, air-conditioning, and a private bathroom with premium toiletries. Stay connected with complimentary WiFi and enjoy a restful night's sleep on plush bedding.

Relaxation and Wellness Facilities
Unwind at the 24-hour gym, sauna, or outdoor pool offering stunning views of Signal Hill. Whether you're looking to stay active or simply relax, the hotel's wellness facilities cater to all guests.

Book your stay at the Hyatt Regency Cape Town for a memorable and convenient experience.

Important information:

Please note that the hotel is halal-friendly but alcoholic beverages are offered in guest rooms, the Signal Hill lounge and terrace as well as in the Executive Lounge.

Payment before arrival via credit card or bank transfer is required. The property will contact you after you book to provide instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs ZAR 140 per day.

Location

Guest Reviews

8.8
Based on 1679 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
K
Katarina solo_traveller ke
9
2026-07-25 via Nuitee
L
Leckrajsing Sreepaul solo_traveller mu
8
2026-07-24 via Nuitee
M
Mamosa extended_group za
10
2026-07-23 via Nuitee
G
Gcobisa family_with_children za
6
Fairly pleasant
Pros:

Receiving staff are excellent and friendly, including security staff

Cons:

Quality of the rooms, need an upgrade. Location of the hotel a nightmare

2026-07-22 via Nuitee
H
Hussein family_with_children tz
8
It was comfortable the staff was helpful could stay there again
Pros:

Location and staff

Cons:

No eminities , for a 5star rated hotel even the dental kit is not available

2026-07-22 via Nuitee
T
Thulani solo_traveller za
4
Pros:

Breakfast

Cons:

Room cleaning and no towels . Parking is expensive R150 per day. Televisions was uncllear hand foggy

2026-07-20 via Nuitee
S
Samir solo_traveller ae
8
2026-07-18 via Nuitee
S
Stanislava family_with_children bg
10
Perfectly located hotel near Bo Kaap
Pros:

It is an excellent hotel with perfect location in the center of Cape Town and next to Bo Kaap. Very clean and comfortable rooms, very professional staff. They offer complimentary shuttle to V&A Waterfront which was convenient for us. Highly recommended.

2026-07-16 via Nuitee
B
BANDER SALEH couple sa
9
Pros:

الفطور كان لذيذ ومتنوع والفندق نظيف وموقعه كويس بس أنا معاي سواق

Cons:

تسجيل الدخول اخذ وقت طويل

2026-07-15 via Nuitee
O
Olivier solo_traveller ke
1
2026-07-15 via Nuitee
Y
Yusuf solo_traveller za
10
2026-07-15 via Nuitee
T
Thandi extended_group za
8
Wonderful
Cons:

My aircon was a bit unclear to understand and the water was not hot in the morning when i took a shower.

2026-07-13 via Nuitee
C
Carolina family_with_children se
9
2026-07-12 via Nuitee
M
Michael solo_traveller zm
7
2026-07-12 via Nuitee
G
Giovanni Manuel solo_traveller fr
9
2026-07-07 via Nuitee
N
nabeela solo_traveller za
10
2026-07-07 via Nuitee
A
Aaron couple za
8
Cons:

The TV channel quality is really bad. In 2026 I'd expect very good quality TV even for DStv channels from a 5 star hotel

2026-07-02 via Nuitee
Z
Zaida couple za
8
2026-07-02 via Nuitee
S
singh solo_traveller ae
9
2026-06-30 via Nuitee
G
Global14899019120 Business
10
Wow
Pros:

Great place, and what an experience, friendly stuff great food, even the rooms are specious having best of both shower and bathtub

2026-06-27 via Tripadvisor