Quest Dandenong

Hotels
Quest Apartment Hotels
8.8 (714 reviews)
2-6 James Street , Dandenong , au

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient amenities
Cons:
Cleaning issues
Noise disturbances
Wifi connectivity problems

Categories

Cleanliness
8.01
Some reviews noted dirty conditions and a stale smell in rooms.
Service
9.48
Customer service was consistently praised, highlighting friendly staff and good facilities.
Location
8.52
Location was convenient for some, but far from city attractions for others.
Room Quality
8.47
Rooms were described as clean and well-equipped, although some felt dated.
Amenities
9
Good amenities noted such as cooking facilities and parking, though wifi issues were mentioned.
Value for Money
8.96
Considered good value based on the cost, despite some complaints related to overall quality.
Food and Beverage
9.01
No specific food and beverage services were mentioned, hence rated as standard for hotel tier.
Overall Experience
8.98
Overall experience was mostly positive, with a mix of favorable and unfavorable points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Conveniently Located

Modern Amenities

Home-like Comfort

Quest Dandenong boasts a classic red-brick building offering self-contained serviced apartments. Guests can enjoy an outdoor pool, BBQ facilities, and free parking. The property also provides a laundry service and pantry shopping.

The accommodations feature air conditioning, kitchenette in studios, full kitchen in apartments, flat-screen TV, DVD player, and hairdryer.

Situated just 3 minutes' drive from Dandenong Hospital, with central Dandenong a short 15-minute walk away, the hotel is ideally located. Don't miss the nearby attractions such as Sandown Racecourse, Dandenong Indoor Sports Centre, and Keysborough Golf Course. Book your stay at Quest Dandenong now for a perfect blend of convenience and comfort.

Important information:

Please note that there is a nonrefundable 1.5% charge for payments made with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 714 reviews
Cleanliness: 8.01
Service: 9.48
Location: 8.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
J
Jenny couple au
8
2026-06-27 via Nuitee
M
markantmorgan NONE Albury Wodonga
10
Our review of Quest Dandenong
Pros:

Location of the facilities was good for us as it was not far from where we needed to be. Staff were very nice and easy to deal with. Room was comfortable.

2026-06-19 via Tripadvisor
N
Nooriah extended_group my
5
Pros:

The room are all okey n clean

Cons:

The car parking area is not save,there are thieves.. the thief opened the car and stole all the things in my car..very sad

2026-06-15 via Nuitee
S
Serena solo_traveller au
8
Pros:

Staff very helpful and friendly and location was great

Cons:

Bin truck outside windows 4am Friday morning

2026-06-12 via Nuitee
J
Jade couple au
9
2026-06-10 via Nuitee
N
nicolepR9213OZ NONE
10
Pleasant stay
Pros:

Everything was fine however the role out bed was not the most comfortable mattress. The other bed was great though.

2026-06-09 via Tripadvisor
C
Cameron solo_traveller au
10
2026-06-08 via Nuitee
C
Cameron solo_traveller au
10
2026-06-08 via Nuitee
R
Rebecca extended_group au
10
2026-06-07 via Nuitee
M
Maeve extended_group au
8
Relatively pleasant stay
Pros:

Convenience, relatively good price

Cons:

Rooms still had a cigarette smoke smell

2026-06-06 via Nuitee
N
Nadia solo_traveller au
8
NA
Pros:

NA

Cons:

NA

2026-06-02 via Nuitee
J
Jodie solo_traveller au
10
Pros:

Staff were lovely. Got a free upgrade and reception staff were very helpful.

2026-05-31 via Nuitee
L
Lusiana solo_traveller au
9
Pros:

Location and being on the ground floor.

Cons:

Bath and shower together not ideal and its outdated. and the bathroom sink was blocked.

2026-05-28 via Nuitee
S
Shadia couple au
5
Disappointing stay as the property did not match the advertised photos or expected standards.
Pros:

The location was convenient and check-in was easy. The staff were polite and responsive during our stay.

Cons:

Unfortunately the property did not look like the photos advertised online. The bathroom and toilets were not up to standard and felt old and unclean. The toilet was not flushing properly and there was a very muggy smell throughout the room which made the stay uncomfortable.

2026-05-14 via Nuitee
G
Gabriel couple au
5
2026-05-12 via Nuitee
M
Malcolm couple au
5
2026-05-12 via Nuitee
C
Carey-Ann couple au
7
Great place to stay but could use a refresh
Pros:

Friendly helpful staff

Cons:

Room was clean but showing its age and needed maintenance. Lounge had numerous stains, Ants in kitchen, washing machine needed a good clean, no functioning plug in bathroom basin, poor sound insulation.

2026-05-08 via Nuitee
S
Sensei-Dion extended_group au
9
Pros:

Very friendly, polite and helpful staff - we loved it - will look toward staying here for future events.

2026-05-07 via Nuitee
H
Henry couple au
8
2026-05-05 via Nuitee
S
Sharon solo_traveller au
10
Exceptional, will be coming back soon
Pros:

It’s very clean, quiet and smells so niiiice

2026-05-03 via Nuitee