Quest Dandenong

Hotels
•
Quest Apartment Hotels
8.8 (717 reviews)
2-6 James Street , Dandenong , au

listing image 1
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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient amenities
Cons:
Cleaning issues
Noise disturbances
Wifi connectivity problems

Categories

Cleanliness
8.01
Some reviews noted dirty conditions and a stale smell in rooms.
Service
9.48
Customer service was consistently praised, highlighting friendly staff and good facilities.
Location
8.52
Location was convenient for some, but far from city attractions for others.
Room Quality
8.47
Rooms were described as clean and well-equipped, although some felt dated.
Amenities
9
Good amenities noted such as cooking facilities and parking, though wifi issues were mentioned.
Value for Money
8.96
Considered good value based on the cost, despite some complaints related to overall quality.
Food and Beverage
9.01
No specific food and beverage services were mentioned, hence rated as standard for hotel tier.
Overall Experience
8.98
Overall experience was mostly positive, with a mix of favorable and unfavorable points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Conveniently Located

Modern Amenities

Home-like Comfort

Quest Dandenong boasts a classic red-brick building offering self-contained serviced apartments. Guests can enjoy an outdoor pool, BBQ facilities, and free parking. The property also provides a laundry service and pantry shopping.

The accommodations feature air conditioning, kitchenette in studios, full kitchen in apartments, flat-screen TV, DVD player, and hairdryer.

Situated just 3 minutes' drive from Dandenong Hospital, with central Dandenong a short 15-minute walk away, the hotel is ideally located. Don't miss the nearby attractions such as Sandown Racecourse, Dandenong Indoor Sports Centre, and Keysborough Golf Course. Book your stay at Quest Dandenong now for a perfect blend of convenience and comfort.

Important information:

Please note that there is a nonrefundable 1.5% charge for payments made with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 717 reviews
Cleanliness: 8.01
Service: 9.48
Location: 8.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
K
Karen • family_with_children • au
5
Economical self-catering stay
Pros:

Friendly staff

Cons:

Kitchen could have been cleaner, dirty cooking pots. Didn’t feel safe.

2026-07-19 • via Nuitee
J
Jerusha • family_with_children • au
9
Very happy with the apartment
Pros:

Clean and comfortable with everything we needed as a family

Cons:

Nothing

2026-07-10 • via Nuitee
M
Mark • couple • au
8
2026-07-04 • via Nuitee
L
Leon • family_with_children • au
6
Not the best vibe!
Pros:

Good location, very friendly staff on check in.

Cons:

The room next to ours was running some sort of massage business.
The doors were open for all to see and she joked saying we won’t get one.
It made myself and my teenage children feel very uncomfortable.
There was alot of early morning chat outside our room too. Appeared to come from the same room as her door was wide open again with clients.
Lounges were very dirty.
Bathrooms dated.
Bed was ok.

2026-06-30 • via Nuitee
J
Jenny • couple • au
8
2026-06-27 • via Nuitee
M
markantmorgan • NONE • Albury Wodonga
10
Our review of Quest Dandenong
Pros:

Location of the facilities was good for us as it was not far from where we needed to be. Staff were very nice and easy to deal with. Room was comfortable.

2026-06-19 • via Tripadvisor
N
Nooriah • extended_group • my
5
Pros:

The room are all okey n clean

Cons:

The car parking area is not save,there are thieves.. the thief opened the car and stole all the things in my car..very sad

2026-06-15 • via Nuitee
S
Serena • solo_traveller • au
8
Pros:

Staff very helpful and friendly and location was great

Cons:

Bin truck outside windows 4am Friday morning

2026-06-12 • via Nuitee
J
Jade • couple • au
9
2026-06-10 • via Nuitee
N
nicolepR9213OZ • NONE
10
Pleasant stay
Pros:

Everything was fine however the role out bed was not the most comfortable mattress. The other bed was great though.

2026-06-09 • via Tripadvisor
C
Cameron • solo_traveller • au
10
2026-06-08 • via Nuitee
C
Cameron • solo_traveller • au
10
2026-06-08 • via Nuitee
R
Rebecca • extended_group • au
10
2026-06-07 • via Nuitee
M
Maeve • extended_group • au
8
Relatively pleasant stay
Pros:

Convenience, relatively good price

Cons:

Rooms still had a cigarette smoke smell

2026-06-06 • via Nuitee
N
Nadia • solo_traveller • au
8
NA
Pros:

NA

Cons:

NA

2026-06-02 • via Nuitee
J
Jodie • solo_traveller • au
10
Pros:

Staff were lovely. Got a free upgrade and reception staff were very helpful.

2026-05-31 • via Nuitee
L
Lusiana • solo_traveller • au
9
Pros:

Location and being on the ground floor.

Cons:

Bath and shower together not ideal and its outdated. and the bathroom sink was blocked.

2026-05-28 • via Nuitee
S
Shadia • couple • au
5
Disappointing stay as the property did not match the advertised photos or expected standards.
Pros:

The location was convenient and check-in was easy. The staff were polite and responsive during our stay.

Cons:

Unfortunately the property did not look like the photos advertised online. The bathroom and toilets were not up to standard and felt old and unclean. The toilet was not flushing properly and there was a very muggy smell throughout the room which made the stay uncomfortable.

2026-05-14 • via Nuitee
G
Gabriel • couple • au
5
2026-05-12 • via Nuitee
M
Malcolm • couple • au
5
2026-05-12 • via Nuitee