Hotel Club La Serena

Hotels
8.4 (3387 reviews)
Avda Del Mar N° 1000 , La Serena , CL
+56 51 222 1262

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.79
Several mentions on cleanliness issues, including a significant problem with ants in the rooms.
Service
8.76
Generally positive feedback regarding staff, with praise for helpfulness and friendliness.
Location
9.3
Consistently praised for its excellent beachfront location.
Room Quality
8.25
Rooms described as comfortable and spacious, but some furniture needs improvement.
Amenities
8.28
Amenities like the pool are enjoyed, but some repairs and improvements needed.
Value for Money
8.24
The pricing is perceived as reasonable given the location and overall experience.
Food and Beverage
7.79
Breakfast received mixed reviews, needing improvement in variety and quality.
Overall Experience
8.76
The reviews reflect a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Oceanfront Location and Beautiful Garden
Hotel Club La Serena is a picturesque retreat with stunning ocean views and lush green surroundings. The perfect setting for a relaxing getaway.

Comfortable Rooms with Modern Amenities
Experience comfort and style in our rooms featuring wooden floors, contemporary decor, 32'' plasma cable TVs, and free WiFi. Upgrade to a room with ocean views and a private balcony for a truly luxurious stay.

Delicious Dining Options and Beach Bar
Indulge in mouthwatering meat and fresh seafood dishes at La Brisa Restaurant or sip on exotic cocktails at the beach bar during happy hour. The perfect culinary experience by the ocean.

Book your stay at Hotel Club La Serena now to enjoy all these fantastic amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Location

Guest Reviews

8.4
Based on 3387 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
P
PAUL • couple • cl
10
2026-10-17 • via Nuitee
C
CLAUDIA • family_with_children • cl
8
Pros:

Desayuno

Cons:

La piscina no estaba habilitada

2026-10-16 • via Nuitee
A
Alonso • couple • cl
10
Excelente
Pros:

Alojamiento cómodo y un súper desayuno buffet

2026-10-16 • via Nuitee
C
Claudia • solo_traveller • cl
5
2026-10-16 • via Nuitee
M
MARIA TERESA • family_with_children • it
9
Pros:

La vista spettacolare, eravamo all' ottavo piano. Il bel giardino con la piscina. La possibilità di parcheggio sicuro all' interno della struttura.

Cons:

Non c' è niente che non mi sia piaciuto.

2026-10-15 • via Nuitee
E
Eduardo • solo_traveller • cl
9
2026-10-15 • via Nuitee
G
Guillermo • family_with_children • cl
9
2026-10-15 • via Nuitee
C
Claudia • couple • cl
10
2026-10-14 • via Nuitee
C
Claudia • couple • cl
10
2026-10-14 • via Nuitee
S
Sotomayor • couple • cl
9
Grata experiencia.
Pros:

Todo super bien , lo único es que la piscina estaba en mantención pero todo fue excelente y lo recomiendo totalmente.

Cons:

Nada que decir

2026-10-14 • via Nuitee
A
ARMANDO • couple • cl
5
Decepción, con suerte 3 estrellas
Pros:

Ubicación

Cons:

Baños, infraestructura

2026-10-14 • via Nuitee
X
Xiaolito • solo_traveller • cl
8
Pros:

Muy buena ducha, la vista es perfecta.

2026-10-14 • via Nuitee
M
Macarena • extended_group • cl
3
Pésima distribución del hotel, personal poco amable, instalaciones con muy mala Mantencion, no hay equilibrio precio cal
Pros:

Solo la calidad de la cama

Cons:

Casi todo no me gustó, incómodo, mal mantenido, la gente no fue amable en la recepción, desayuno básico, no hay equilibrio precio calidad

2026-10-14 • via Nuitee
M
Maria Teresa • family_with_children • cl
10
Pros:

Ítem ubicado y con estacionamiento
Impecable

Cons:

Muy bien todo

2026-10-14 • via Nuitee
P
Patricio • family_with_children • cl
9
Pros:

La ubicación y la atención del personal

Cons:

El ruido de los portazos de las habitaciones contiguas

2026-10-14 • via Nuitee
H
Hermine • solo_traveller • cl
7
2026-10-13 • via Nuitee
A
Alfonso • solo_traveller • cl
9
2026-10-13 • via Nuitee
R
Richards • solo_traveller • cl
9
Cons:

Había un cumpleaños y pusieron parlantes en la terraza ( no había nadie allí ), muy fuerte, justo a la hora de la siesta .
Lo q me ofrecieron para el buffet de hora de once , no era igual, era muy inferior al desayuno

2026-10-13 • via Nuitee
T
TOMAS • family_with_children • cl
8
Pros:

Muy buena ubicación

Cons:

El personal no fue muy amable en el restaurante y la señora que limpia la habitación

2026-10-13 • via Nuitee
J
Jaime • couple • cl
9
agradable
Pros:

Ubicación, limpieza, desayuno.

Cons:

Habitación sin closet adecuado para la ropa

2026-10-13 • via Nuitee