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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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Access to health care professionals
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Oceanfront Location and Beautiful Garden
Hotel Club La Serena is a picturesque retreat with stunning ocean views and lush green surroundings. The perfect setting for a relaxing getaway.
Comfortable Rooms with Modern Amenities
Experience comfort and style in our rooms featuring wooden floors, contemporary decor, 32'' plasma cable TVs, and free WiFi. Upgrade to a room with ocean views and a private balcony for a truly luxurious stay.
Delicious Dining Options and Beach Bar
Indulge in mouthwatering meat and fresh seafood dishes at La Brisa Restaurant or sip on exotic cocktails at the beach bar during happy hour. The perfect culinary experience by the ocean.
Book your stay at Hotel Club La Serena now to enjoy all these fantastic amenities and more!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Ubicación, orden y limpieza
La amabilidad del personal, desayuno
Se nos cortó el agua, lo que fue solucionado rápidamente . El mobiliario de la pieza ya está desgastado, se ve anticuado.
Que está frente a la playa, también que tiene piscina y una linda decoración, cumple con todo lo importante, calefacción eléctrica, toallas limpias y ducha caliente
Caja fuerte no tenía instrucciones y no funcionaba, tenía batería baja, unas luces led dormitorio no funcionaban, iluminación justa,
La atención del personal
La ubicacion , el restoran los espacios comunes grandes y bien decorados. Cama comoda
No hay asensor desde la recepcion a las habitaciones teniendo que bajar y subir una escalera larga con el peso de la maleta. Nadie ofrece ayuda...
Tampoco hacen el aseo en la habitacion.
Al baño le hace falta uba renovacion.
La tranquilidad que entrega el lugar
Todo excelente, habitación, desayuno, atención del personal, etc
Todo perfecto
Ubicación, atención y desayuno
A pesar que las instalaciones son buenas, está todo un poco deteriorado, pintura y reparaciones hacen mucha falta
desayuno , exelente!! todo muy rico
El descansar tranquilamente, muy cómodo
Me gustó todo, la atención del personal, la comodidad de las habitaciones y el desayuno. Buena ubicación
Ni habían alfombras y el piso es frío, y no habían instalaciones inclusivas entre las habitaciones y el restaurante. Solo escaleras.
Cama grande y cómoda. Sábanas limpias. El desayuno muy bueno y variado.
Todo bien el Wifi regular
Wifi malo
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