Hotel Club La Serena

Hotels
8.4 (3283 reviews)
Avda Del Mar N° 1000 , La Serena , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.79
Several mentions on cleanliness issues, including a significant problem with ants in the rooms.
Service
8.76
Generally positive feedback regarding staff, with praise for helpfulness and friendliness.
Location
9.3
Consistently praised for its excellent beachfront location.
Room Quality
8.25
Rooms described as comfortable and spacious, but some furniture needs improvement.
Amenities
8.28
Amenities like the pool are enjoyed, but some repairs and improvements needed.
Value for Money
8.24
The pricing is perceived as reasonable given the location and overall experience.
Food and Beverage
7.79
Breakfast received mixed reviews, needing improvement in variety and quality.
Overall Experience
8.76
The reviews reflect a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Oceanfront Location and Beautiful Garden
Hotel Club La Serena is a picturesque retreat with stunning ocean views and lush green surroundings. The perfect setting for a relaxing getaway.

Comfortable Rooms with Modern Amenities
Experience comfort and style in our rooms featuring wooden floors, contemporary decor, 32'' plasma cable TVs, and free WiFi. Upgrade to a room with ocean views and a private balcony for a truly luxurious stay.

Delicious Dining Options and Beach Bar
Indulge in mouthwatering meat and fresh seafood dishes at La Brisa Restaurant or sip on exotic cocktails at the beach bar during happy hour. The perfect culinary experience by the ocean.

Book your stay at Hotel Club La Serena now to enjoy all these fantastic amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 3283 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
J
Juan Marcos • solo_traveller • cl
9
2026-05-29 • via Nuitee
S
SERGIO • solo_traveller • cl
9
Buen lugar para alojar en La Serena
Pros:

Todo bien el Wifi regular

Cons:

Wifi malo

2026-05-29 • via Nuitee
A
Andres • solo_traveller • cl
10
Pros:

La ubicación y el desayuno

Cons:

Faltar cajoneras para la ropa

2026-05-28 • via Nuitee
C
Cyrille • solo_traveller • fr
8
2026-05-28 • via Nuitee
M
Manuel • couple • cl
10
Pros:

MUY BUENOS Y VARIADOS DESAYUNO BUFFET, ONCES BUFFET Y ALMUERZOS/COMIDAS, QUE INCLUYE ATENCION ESMERADA DE MESEROS

2026-05-27 • via Nuitee
J
Juan Rodrigo • family_with_children • cl
8
Buena estadia ...
Pros:

La infraestructura disponible.

Cons:

Falta de personal de apoyo al momento del desayuno.

2026-05-26 • via Nuitee
M
Manuel • family_with_children • cl
8
Muy buena en general.
Pros:

Ubicación muy buena. Desayuno de muy buen nivel. Amabilidad del personal. Limpieza muy bien.

Cons:

Llave de la ducha con falta de mantención.

2026-05-26 • via Nuitee
P
Patricia • family_with_children • cl
10
Tranqui
Pros:

desayuno muy bueno y la ubicación excelente

Cons:

horario de chek in y chek out

2026-05-25 • via Nuitee
S
Sandra • couple • cl
10
Pros:

Excelente servicio, buen desayuno y el personal muy amable.

2026-05-25 • via Nuitee
A
Antonio • couple • cl
8
estuvo bien.
Pros:

me gusto la trabnquilidad.
el desayuno fue adecuado, el pan y el cafe de muy buena calidad

Cons:

El desayuno debe incluir paltas.
el jugo del desayuno debe ser natural.
el ginamcio le falta espacio y maquinas modernas.
invertiria en un Spa... les iria muy bien.

2026-05-25 • via Nuitee
E
Esparza San Juan • solo_traveller • cl
10
2026-05-25 • via Nuitee
C
Christian • couple • cl
9
Cómodo y muy bien ubicado
Pros:

La limpieza, cuidado y espacios

Cons:

Hay algunos detalles en la infraestructura

2026-05-25 • via Nuitee
F
Francisco • family_with_children • cl
9
Excelente Servicio
Pros:

El desayuno ha bajado un poco su calidad en temas salado, voy al hotel desde el 2016 y en esta oportunidad había poco salado y mas dulce, cosa que a la gente dulcera agradecerá ....pero en general todo excelente.

Cons:

------

2026-05-25 • via Nuitee
M
Mabel • couple • cl
4
Sobrevalorado. Relación precio calidad deficiente
Pros:

La ubicación. El personal (amables)

Cons:

Todo. Habitación pequeña. Las toallas pésimo calidad, manchadas. El secador de pelo muy antiguo y de muy mala calidad. No había jabón en la habitación, solo un envase pequeño individual tal cual shampoo.

2026-05-25 • via Nuitee
G
GUIDO ENZO • solo_traveller • cl
10
Excelente
Pros:

Su ubicación y sus instalaciones

2026-05-24 • via Nuitee
M
Minsuk • solo_traveller • us
10
A great place.
Pros:

Friendly staff. Great breakfast, secure parking.

Cons:

none.

2026-05-22 • via Nuitee
P
Patricia • couple • cl
8
2026-05-20 • via Nuitee
D
Davide Biga • couple • cl
9
2026-05-20 • via Nuitee
A
Aline • extended_group • br
9
Ótimo hotel!
Pros:

O hotel é ótimo, os quartos são confortáveis, espaçosos, limpos e com vista para a piscina e para o mar. O café da manhã é muito bom. A funcionária que cuida do estacionamento é muito amável e prestativa.

Cons:

Chegar no hotel, de carro, é um pouco confuso, pois é preciso deixar os carros na garagem antes de fazer o check in, isso poderia vir informado, pois ficamos um pouco perdidos nesse momento.

2026-05-19 • via Nuitee
E
Eduardo • couple • cl
9
Muy buena experiencia
Pros:

Buena ubicación, estacionamiento comodo, buen desayuno y bonitas areas verdes y terraza

Cons:

En general no hubo algo que me desagradara

2026-05-16 • via Nuitee