Hotel Club La Serena

Hotels
8.4 (3327 reviews)
Avda Del Mar N° 1000 , La Serena , cl
+56512221262

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.79
Several mentions on cleanliness issues, including a significant problem with ants in the rooms.
Service
8.76
Generally positive feedback regarding staff, with praise for helpfulness and friendliness.
Location
9.3
Consistently praised for its excellent beachfront location.
Room Quality
8.25
Rooms described as comfortable and spacious, but some furniture needs improvement.
Amenities
8.28
Amenities like the pool are enjoyed, but some repairs and improvements needed.
Value for Money
8.24
The pricing is perceived as reasonable given the location and overall experience.
Food and Beverage
7.79
Breakfast received mixed reviews, needing improvement in variety and quality.
Overall Experience
8.76
The reviews reflect a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Oceanfront Location and Beautiful Garden
Hotel Club La Serena is a picturesque retreat with stunning ocean views and lush green surroundings. The perfect setting for a relaxing getaway.

Comfortable Rooms with Modern Amenities
Experience comfort and style in our rooms featuring wooden floors, contemporary decor, 32'' plasma cable TVs, and free WiFi. Upgrade to a room with ocean views and a private balcony for a truly luxurious stay.

Delicious Dining Options and Beach Bar
Indulge in mouthwatering meat and fresh seafood dishes at La Brisa Restaurant or sip on exotic cocktails at the beach bar during happy hour. The perfect culinary experience by the ocean.

Book your stay at Hotel Club La Serena now to enjoy all these fantastic amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Aug 1, 2026 until Sat, Sep 5, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 3327 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
M
marcelo • couple • cl
9
Escapada de invierno
Pros:

La tranquilidad. La vista. Cercania a la playa
Desayuno abundante

2026-07-11 • via Nuitee
K
Karen Romina • solo_traveller • cl
10
2026-07-11 • via Nuitee
M
Maryori • couple • cl
10
Excelente lugar, vistas privilegiadas
Pros:

El personal muy atentos, también todo limpio , el lugar lindo muy bien cuidado, el desayuno muy rico y variado .
Muy recomendable

2026-07-11 • via Nuitee
D
Daniel • solo_traveller • cl
10
Estadía buena
Pros:

Todo ok…atención, habitación, desayuno, comida

Cons:

Todo muy bueno

2026-07-11 • via Nuitee
N
nuñez canihuante • solo_traveller • cl
10
Pros:

El desayuno la atención muy buena

Cons:

Faltan más rampas para las personas con problemas de movilidad

2026-07-11 • via Nuitee
F
flores • family_with_children • cl
8
Pasable
Pros:

El recinto en general es bonito

Cons:

Al momento de hacer el check in el personal no era muy amable y no intentó dar indicaciones para llegar a la habitación. Había una muchacha que por lo visto estaba saliendo de turno, que nos indicó el camino muy amablemente (íbamos con un bebé y hacía frío)

2026-07-07 • via Nuitee
B
Benjamin • solo_traveller • cl
10
2026-07-06 • via Nuitee
V
Vanessa • solo_traveller • cl
10
Buena alternativa para de descanso
Pros:

El desayuno bufet

Cons:

Faltaba aseo en el piso de la habitación y el cabezal de la ducha estaba con mucho sarro y hongos

2026-07-05 • via Nuitee
B
Bruno • family_with_children • cl
9
2026-07-05 • via Nuitee
J
juan • extended_group • cl
5
Pros:

Excelente ubicación y departamentos cómodos

Cons:

Los departamentos podrían ser más equipados, podrían tener un microondas, ya que no cuentan con servicio a la habitación

2026-07-05 • via Nuitee
R
Rodrigo • solo_traveller • cl
7
Pros:

Ubicacion y picina

Cons:

Falta de áreas comunes para trabajar, sillones o escritorios.

2026-07-05 • via Nuitee
P
Polo Ordenes • couple • cl
8
Tranquilidad
2026-07-03 • via Nuitee
D
David • solo_traveller • br
6
Pros:

Localização

Cons:

Preciso de melhorar atendimento para estrangeiros de língua portuguesa.

2026-07-03 • via Nuitee
F
Fernanda_honores • couple • cl
8
2026-07-02 • via Nuitee
M
Macarena • solo_traveller • cl
10
2026-07-02 • via Nuitee
C
Carlos • extended_group • cl
10
Excelente relación precio calidad
Pros:

Muy bueno, recomendable

2026-07-01 • via Nuitee
G
GRACIELA • family_with_children • cl
10
Excelente lugar
Pros:

Buenas instalaciones , personal amable, desayuno rico, buena ubicación

2026-07-01 • via Nuitee
S
sebastian • solo_traveller • cl
3
Pros:

Ubicación

Cons:

Limpieza, servicio del personal, instalaciones

2026-06-30 • via Nuitee
J
jorge • solo_traveller • cl
10
Pros:

Las instalaciones cómodas y la ubicación

Cons:

Largo trayecto para llegar a la recepción, teniendo que subir escaleras

2026-06-30 • via Nuitee
P
Pamela • solo_traveller • cl
10
Recomiendo 1
Pros:

La atención y las dependencias

Cons:

Horario para cenar día dgo a las 18.30

2026-06-30 • via Nuitee