LOTTE City Hotels Tashkent Palace

Hotels
Lotte City Hotels
9.1 (1688 reviews)
Buyuk Turon Street 56 , Tashkent , uz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent service and staff
Cons:
Air conditioning issues
Need for room renovations

Categories

Cleanliness
9.18
Rooms are clean and well-maintained, as mentioned in multiple reviews.
Service
9.65
Staff are attentive, helpful, and polite as highlighted by guests.
Location
9.19
Great location with easy access to restaurants and cafes.
Room Quality
8.14
Rooms are comfortable but noted as needing renovation.
Amenities
9.17
Excellent amenities including a gym and sauna; appreciated by reviewers.
Value for Money
9.13
Good value for the quality of services and facilities offered.
Food and Beverage
9.18
Breakfast options are diverse and well-received by guests.
Overall Experience
9.15
Overall positive experiences highlighted by customers with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:54

Property Description

Outdoor Pool and Health Club
The hotel boasts an inviting outdoor pool and a well-equipped health club, perfect for relaxation and staying active during your stay.

Diverse Dining Options
Indulge in a culinary journey with the hotel's variety of restaurant choices, offering Eastern European, Asian, and international cuisines. Enjoy your meals on the rooftop terrace or in the charming courtyard garden.

Convenient Location and Amenities
Located near a metro station, this hotel offers air-conditioned rooms with modern amenities. Additionally, guests can enjoy beauty treatments, massages, and proximity to popular attractions like the Alisher Navoi Theatre and Uzbekistan State Museum.

Experience luxury and convenience at LOTTE City Hotels Tashkent Palace.

Important information:

Please note that hotel does not accommodate non-married Uzbek couples. All couples where one or both have Uzbek citizenship must present a valid marriage certificate upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$25 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1688 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.15
S
Salih couple tr
10
2026-05-30 via Nuitee
P
Pavel solo_traveller rs
10
2026-05-30 via Nuitee
P
Peter extended_group bg
10
2026-05-30 via Nuitee
D
Denis solo_traveller ru
9
2026-05-30 via Nuitee
V
Vasyl solo_traveller ua
8
Cons:

Wifi was very bad. I asked several times to do something, but noting changed. If you stay next to the door, wifi signal is good, but further into the room it is very bad.

2026-05-29 via Nuitee
H
Helen couple au
9
Pros:

Excellent central location, comfy bed, wonderful breakfast, very professional and helpful staff

Cons:

Decor was rather tired and unimaginative, toilet flushing was substandard

2026-05-28 via Nuitee
A
Alexander couple ru
10
Pros:

Сервис отличный и очень хороший завтрак.Расположение отеля тоже отлично.

Cons:

Отель очень старый и номера требуют косметического ремонта. Неудобные матрасы. От сети Lotte одно название, вообще не тот уровень.

2026-05-28 via Nuitee
Кабилов solo_traveller uz
5
Парень на ресепшене достаточно не компитентный, пришлос на прямую сказать что напишу отзыв, только потом пришел в себя и
Pros:

Качество сна просто топ!

Cons:

Не много староват ремонт но в целом качество сна все компенсирует

2026-05-28 via Nuitee
S
Shemuel couple kg
10
2026-05-28 via Nuitee
D
Daniel solo_traveller us
7
Pros:

This hotel is dated but the staff is very helpful. The location is nice in the center of the city and close to a metro station. The breakfast was ok but not great. The bathroom in particular was old.

2026-05-28 via Nuitee
T
TE and Co LLC solo_traveller ge
10
2026-05-27 via Nuitee
V
Vladislav solo_traveller lv
10
2026-05-26 via Nuitee
S
Selim solo_traveller tr
9
Pros:

great hotel. would stay here again. they were so cute and even provided a breakfast box as I left early for my train

Cons:

nothing

2026-05-26 via Nuitee
R
Road11193538908 Business Kazakhstan
8
Good
Pros:

Very welcoming staff. Amazing breakfasts. Nice outside area with a pool, lovely halls on the first floor. The only problem is some rooms are pretty old and dirty

2026-05-25 via Tripadvisor
M
Miron_AD solo_traveller ae
9
Pros:

Location

Cons:

A bit old.

2026-05-24 via Nuitee
Алексей couple kz
10
2026-05-21 via Nuitee
A
Arman solo_traveller kz
10
Pros:

чисто, аккуратно, красиво, общая атмосфера, хорошее месторасположение

Cons:

все было хорошо

2026-05-21 via Nuitee
N
Nuritdinov solo_traveller uz
10
Pros:

Всё !!!! Супер молодцы!!!!!!!👏👏👏👏👏👏👏

2026-05-21 via Nuitee
A
Alexei Chamaiko solo_traveller ru
9
2026-05-21 via Nuitee
D
Dmitry couple il
9
2026-05-20 via Nuitee