City Palace Hotel Tashkent

Hotels
7.4 (506 reviews)
Amir Temur Street 15 , Tashkent , uz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor room conditions
Low quality of food and beverage

Categories

Cleanliness
6.68
Multiple mentions of cleanliness issues, particularly in the rooms and bathroom facilities.
Service
8.15
Many guests praised the staff for being helpful and friendly despite some negative remarks.
Location
8.69
The location was frequently highlighted as a positive point, being convenient for transportation and access to amenities.
Room Quality
6.64
Complaints regarding the condition of rooms and furniture, particularly the mattress and chairs.
Amenities
7.17
Facilities mentioned were old and not functioning well, affecting overall impression.
Value for Money
7.63
Some guests felt the hotel offered fair value, but issues affected overall satisfaction.
Food and Beverage
6.68
Low ratings for breakfast quality and limited dining options were commonly noted.
Overall Experience
7.55
Mixed overall experiences noted, with some positives but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:03

Property Description

Luxurious Accommodation in the Heart of Tashkent

Convenient Amenities
Enjoy the convenience of an outdoor pool, indoor pool, and free WiFi during your stay. Each room is equipped with a minibar, seating area, and refrigerator, as well as a satellite TV. Additional comforts include an electric kettle, towels, and linen.

Dining and Accessibility
Indulge in delicious meals at the on-site restaurant and take advantage of luggage storage at reception. With free parking available, explore nearby attractions easily. The Abdulla Kodiriy metro station is just a short walk away, making transportation a breeze.

Book your stay at City Palace Hotel Tashkent for a memorable experience in the heart of the city.

Important information:

Please note that for foreign nationals cash and bank card payments are accepted in EUR or USD only.
Please note that the payment will be taken directly from the credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for US$28.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 506 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 6.68
Overall Experience: 7.55
N
Nurzhan • couple • kz
10
Завтрак очень хороший и местные фрукты
Pros:

Все, место положения, чистота, сервис, завтрак, спа и конечно же бассейн

Cons:

После завтрака вы можете спросить фрукты на вынос и официанты с удовольсвием положит фрукты на выбор в контейнер и в бумажный пакете дасть. И еще в аэропорту фрукты пропускает

2026-05-23 • via Nuitee
V
Vahid • solo_traveller • tr
9
2026-05-22 • via Nuitee
V
Vahid • solo_traveller • tr
10
Pros:

Roomsb

Cons:

Reception is so slow

2026-05-22 • via Nuitee
V
Vahid • solo_traveller • tr
9
2026-05-22 • via Nuitee
M
Muugii • solo_traveller • mn
8
2026-05-22 • via Nuitee
O
Ogulgaziyev • extended_group • kz
7
2026-05-21 • via Nuitee
H
Handan • extended_group • tr
7
2026-05-19 • via Nuitee
A
Askar • solo_traveller • us
1
Cons:

Terrible staff and registration

2026-05-19 • via Nuitee
C
Claus • couple • ch
10
We had a graet stay. The front Manager Violetta supported us installing yandex app on our phone
Pros:

The breakfast was excellent. The was a wide range of different meals and a great choice for every taste. The front manager Violetta and her team are very customer oriented and helpful.

Cons:

Everything was fine

2026-05-17 • via Nuitee
K
Khalid • solo_traveller • ae
8
2026-05-17 • via Nuitee
E
Eduard • couple • ru
7
Pros:

Расположение. Номер.

Cons:

Все дни пребывания не работал один из четырех лифтов. Второй лифт можно было вызвать только если держать нажатой кнопку не отпуская ее. В ресторане на завтрак работала все дни только одна кофемашина. Около нее стояла очередь иногда до 8-10 человек. Сейф в номере при заезде был закрыт. Нам открыли его на третий день после неоднократных напоминаний специалистам ресепшн. Они либо ссылались, что рабочий день инженера уже закончен либо банально забывали про нашу просьбу. Персонал на ресепшн очень вялый.

2026-05-16 • via Nuitee
U
Ugur • couple • ch
9
2026-05-16 • via Nuitee
J
John • solo_traveller • be
9
L’hôtel parfait pour un séjour de rêve dans la capitale ouzbek
Pros:

Le service, l’hospitalité de chaque membre du personnel , le petit déjeuner, l’emplacement parfait pour explorer à pieds Tachkent et/ou prendre facilement le métro , la piscine, ….

Cons:

Rien , tout était nickel

2026-05-15 • via Nuitee
R
recep • couple • nl
6
Pros:

Restaurants was OK bij de balie als je wat vroeg waar het weer vergeten een paar keer meegemaakt ook in de nacht. Ik had een bel verzoek gevraagd maar hebben ze gewoon niet gedaan. Mijn kamer elektriciteit deed het bijna niet stuk hebben ze ook niet gemaakt, nou had ik ook al gevraagd, maar voor de rest ja, de bed was OK.

2026-05-15 • via Nuitee
F
Farruk • solo_traveller • de
10
Cons:

Все!!!

2026-05-13 • via Nuitee
D
Dimitar • solo_traveller • de
9
2026-05-13 • via Nuitee
V
Vaidas • solo_traveller • ie
8
Pros:

All was good except lift and breakfast

Cons:

Lift very slowly and have to wait long.
Breakfast so busy you cant find the place where to seat . All tables are occupied.

2026-05-12 • via Nuitee
N
Naseer • couple • kg
4
2026-05-12 • via Nuitee
F
Farhodjon • family_with_children • tj
8
Pros:

Расположение, номер, завтрак, отношение персонала

Cons:

сантехника и мебель

2026-05-12 • via Nuitee
G
Gulzada • solo_traveller • kz
8
2026-05-11 • via Nuitee