Hotel Grand Crystal

Hotels
7.1 (483 reviews)
40 Jalan Kampung Perak , Alor Setar , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues reported
Old facilities
Food quality needs improvement

Categories

Cleanliness
6.24
Several mentions of cleanliness issues, such as dusty furniture and unpleasant odors.
Service
7.71
Staff were described as friendly and helpful, suggesting decent service.
Location
8.25
Convenient location with proximity to interesting places and food courts.
Room Quality
6.7
Rooms are spacious and quiet, but some furnishings are outdated.
Amenities
7.23
Amenities such as lifts and breakfast were positively noted, though some facilities need upgrading.
Value for Money
7.19
Overall value seems reasonable, but some noted that prices could be cheaper.
Food and Beverage
6.74
Breakfast was generally appreciated, but some reviews mentioned the food quality could be improved.
Overall Experience
6.71
Mixed experiences with both positive and negative aspects noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:00

Property Description

Convenient Location and Recreation
Hotel Grand Crystal is perfectly situated for both shopping enthusiasts and leisure travelers with an outdoor pool to relax.

Comfortable Accommodation
Experience a cozy stay in rooms equipped with modern amenities like air conditioning, satellite TV, and private bathrooms.

Delicious Dining Options
Indulge in a culinary journey with Malaysian delicacies and continental dishes at the hotel’s Putra Coffee House or enjoy the convenience of room service.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Grand Crystal now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 483 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.25
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 6.71
M
Mohd Razif • couple • my
6
2026-06-20 • via Nuitee
O
Othman • solo_traveller • my
10
2026-06-17 • via Nuitee
A
Abdul Rahman • family_with_children • my
7
Pros:

Ada sarapan

Cons:

Sterika disediakan di luar bilik dan kurang elok

2026-06-17 • via Nuitee
Z
ZULU_QUEBEQ • family_with_children • my
8
Good and calmly accomodation.
Pros:

Quiet calmly and comfy room with delicious dish. Thanks and we all like it to stay.

Cons:

Everything are good enough but there are some requirement to be solve at the 1st we come in. That is television as you look at pic enclose, the screen are quiet broken and its difficult to watch it well. However, we just ignore and eyes it ad we can. Hopefully the staff can take note on it well. We accept all the services that provide with holy respected. Thanks

2026-06-15 • via Nuitee
D
Dr Hasliza • solo_traveller • my
6
2026-06-13 • via Nuitee
M
Muhammad • family_with_children • my
7
2026-05-31 • via Nuitee
F
Fakhrur • couple • my
8
all ok
Pros:

all ok

Cons:

all ok

2026-05-25 • via Nuitee
P
PK Tan • solo_traveller • my
4
2026-05-13 • via Nuitee
F
FOOK HENG • solo_traveller • sg
8
2026-05-09 • via Nuitee
P
pong • solo_traveller • my
4
Pros:

早餐还行

Cons:

洗澡水喉坏了洒水很小

2026-05-06 • via Nuitee
R
Rusmawati • solo_traveller • my
8
2026-05-05 • via Nuitee
N
Nazri • solo_traveller • my
3
2026-05-05 • via Nuitee
A
AMMARSALIMI • solo_traveller • my
8
2026-04-29 • via Nuitee
A
AMMARSALIMI • solo_traveller • my
9
2026-04-29 • via Nuitee
H
Halim • solo_traveller • my
6
Value for money
Pros:

Parking bays.clean & breakfast also good.

Cons:

Channel tv..very limited.

2026-04-20 • via Nuitee
A
Adleen • solo_traveller • my
8
Pros:

Hotel room was spacious n value for money🤑

2026-04-19 • via Nuitee
E
Erazuliana • family_with_children • my
8
Comfortable stay
Pros:

The breakfast was basic but still okay. It is in the middle of the city so it is close to nearby amenities.

Cons:

No parking at the basement or in the building, which is difficult for a family with small children and so many baggages to carry into the hotel.

2026-04-17 • via Nuitee
N
Noorhaida • solo_traveller • my
8
Just comfortable
Pros:

Breakfast for the 2nd day is nice. Parking is good. Room comfortabke and large

Cons:

Phone in room diown for the two days I stayed. Only 2 pilliows so i pay for 1 more pillow. Ironing outsude of room but ironing board too small.

2026-04-13 • via Nuitee
A
Aniss Suzana • couple • my
10
Recommended
Pros:

Sgt suka

Cons:

Smuanya baik

2026-04-10 • via Nuitee
Z
zuraini • couple • my
7
2026-04-09 • via Nuitee