Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Location

Guest Reviews

8.2
Based on 2972 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
J
Jean-Marc • family_with_children • gr
9
Pros:

C'est un hôtel très agréable, avec une décoration originale, et merveilleusement placé devant la cité médiévale. Accueil agréable.

Cons:

On n'est pas toujours conscient, quand on réserve sur le site, du coût des extras en dehors de la chambre :15 euros la place de parking, 17 euros le petit dejeuner, même si c'est ecrit quelque part. Attention aux mauvaises surprises. Soyez attentifs.

2026-10-30 • via Nuitee
M
Morgane • solo_traveller • fr
10
Parfait
Pros:

Le confort le personnel le spa

2026-10-29 • via Nuitee
C
Chanon • couple • ca
3
Not for anyone who is tall or has mobility issues
Pros:

The location

Cons:

The room was absolutely tiny, and the bathroom was dangerous. There was a half bath with a shower that was practically impossible to get in and out of and if you are taller than 174cm (5”8) then you can’t even stand under it. The heating was on despite outside temperature being in the 20’s and there was no way to turn it off, so we had to keep the window open , which wouldn’t open more than a few centimetres because of the lack of space and of course we got bitten by mosquitoes.

The breakfast was 18€ and was not good value for the price, we asked for an egg each but we only received one apparently we were expected to share it!

2026-10-29 • via Nuitee
C
Corinne • couple • fr
8
2026-10-26 • via Nuitee
N
Nigel • couple • gb
9
Lovely hotel, perfect location and would stay again.
Pros:

Location, accommodation and facilities all perfect.

2026-10-26 • via Nuitee
A
Antoine • family_with_children • fr
10
Parfait
Pros:

L'emplacement et la grande amabilité de la personne à l'accueil qui m'a permis d'avoir la chambre jusqu'à 14h30 afin de me laisser le temps de finir ma course et de prendre une douche
Très appréciable et apprécié

Cons:

RAS

2026-10-26 • via Nuitee
D
Debbie • solo_traveller • gb
7
2026-10-25 • via Nuitee
A
Annick • couple • fr
8
Bon
Pros:

Calme , très bien situé pour les visites
Et parking

Cons:

Chambre un peu fraîche …

2026-10-24 • via Nuitee
C
Ceri • family_with_children • gb
8
Good hotel in excellent position for exploring the medieval city
Pros:

The location was perfect, the Deluxe room was good, the breakfast was expensive at €18 for a boiled egg, 1 mini Croissant,2 little squares of Brie cans some bread rolls, wouldn’t bother again. The Spa facility and out door pool were excellent, the bar and terrace were great

Cons:

The breakfast could be better value, the website doesn’t make it clear that the hotel consists of separate buildings, the rooms we had were in an annexe that was only 3 stars, were as the central part is 4 stars, so the advertised room said tea & coffee, mini bar etc did not exist in our rooms nice hotel in an excellent position for exploring

2026-10-23 • via Nuitee
S
Stephan • solo_traveller • nz
10
2026-10-21 • via Nuitee
J
julien • family_with_children • fr
10
2026-10-21 • via Nuitee
C
Carol • extended_group • gb
7
Reception & bar staff friendly and accommodating, great location to explore the city.
Pros:

Great location, just outside an entrance to the medieval city. 10-15 minutes from station & airport by car/bus.

Cons:

Rooms a bit small, and we didn’t appreciate that our hotel was not part of the main building.

2026-10-20 • via Nuitee
D
Damaris • family_with_children • ch
4
Decepcionante
Pros:

La ubicación era muy buena y muy conveniente para visitar el Castillo de Carcassonne

Cons:

Las fotos no se corresponden al tamaño real de las habitaciones (al menos la que nos dieron). La ducha tenía moho y la limpieza del fondo de la taza del water dejaba mucho que desear. Aunque la ubicación es impecable para visitar el castillo, por ese precio por noche (180€) esperaba algo mucho mejor, menos parecido a una habitación de motel…

2026-10-20 • via Nuitee
L
Lucie • family_with_children • fr
9
Pros:

La proximité avec la vielle ville , le petit dej,

Cons:

L’accès au spa est en plus , pas de machine à café thé dans les chambres

2026-10-18 • via Nuitee
A
Anastasia • solo_traveller • gb
8
Friendly staff. Excellent location in the centre.
Pros:

Parking was exceptionally. When travelling by car, we always choose our hotel based on the car parking.

2026-10-18 • via Nuitee
G
Gasser • family_with_children • ch
8
Pros:

Frühstück, Lage, Ambiente

2026-10-18 • via Nuitee
J
Joan • couple • es
5
2026-10-17 • via Nuitee
S
Sarah • extended_group • us
10
2026-10-17 • via Nuitee
C
Charles • couple • gb
9
2026-10-14 • via Nuitee
P
Patricia • extended_group • gb
10
2026-10-14 • via Nuitee