Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2756 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
F
Fiona • couple • gb
7
Great position very small rooms
Pros:

Great location. pool small but ok
Breakfast was good

Cons:

Hotel was part of three hotels the only reception being at a different hotel. Our accommodation was in a block separated by road, we had a struggle with luggage as no lift and steep stairs etc.Rooms were basic and very very small, air conditioned but could not adjust easily. One night we were kept awake by cars and drivers honking horns and speeding up the road along with people shouting at 2-3 am
Real shame as hotel is in a fabulous position next to castle

2026-06-13 • via Nuitee
J
Jorge • couple • es
8
Estuvo correcta, tuvimos un problema, pero el hotel respondió adecuadamente, muy bien.
Pros:

ubicacion

2026-06-13 • via Nuitee
K
Konrad • solo_traveller • ch
9
2026-06-13 • via Nuitee
J
James • couple • au
7
Nice grounds and pool of next door hotel.
Pros:

The pool was great and the room comfortable.

Cons:

The photos are a bit misleading as the pool is from a related next door four star hotel. All the doors and gates are controlled by codes - they don’t tell you that some need a hash and some don’t. The concierge seemed to think it was funny that people were stuck at doors.

2026-06-13 • via Nuitee
T
Trevor • couple • gb
8
We had a lovely time and enjoyed the pool area and the comfortable bed
Pros:

We liked the cleanliness and the lovely aroma as we went through the main door. I liked the proximity of the hotel to the citie and also the main town

Cons:

Lack of kettle for making a hot drink in the morning

2026-06-13 • via Nuitee
I
Iliyana • solo_traveller • bg
9
2026-06-13 • via Nuitee
I
Iliyana • solo_traveller • bg
9
2026-06-13 • via Nuitee
W
Wilhelmina • solo_traveller • nl
8
Pros:

Perfecte lokatie, net hotel en kleine, maar schone kamer

2026-06-11 • via Nuitee
I
Ian • solo_traveller • au
7
2026-06-10 • via Nuitee
E
Eric • extended_group • fr
7
Pros:

très bon emplacement à 150 mètres de l'entrée de la cité médiévale
hôtel avec une assez belle esthétique

Cons:

chambre exigüe, notamment la salle de bain. Il faut une notice pour régler les jets, la température de l'eau

2026-06-09 • via Nuitee
D
DURANTON • solo_traveller • fr
9
Pros:

L'emplacement au pied de la cité de Carcassonne est vraiment top.
Le personnel est au petit soin et TRÈS arrangeant.
Merci pour le déblocage du coffre fort et pour leur compréhension et leur aide pour l'annulation de notre dernière nuit.

2026-06-08 • via Nuitee
J
Josh C • couple • gb
8
2026-06-08 • via Nuitee
C
Célia • family_with_children • fr
10
Super hôtel hyper bien situé aux portes de la cité!
Pros:

L’emplacement, la chambre, la piscine, la terrasse et le personnel. Tout est charmant !

2026-06-07 • via Nuitee
G
Gérald • family_with_children • fr
10
Merveilleux emplacement dans un hôtel très calme
Pros:

L’accueil, disponibilité et professionnalisme du personnel. L’emplacement au pied de la cité, la piscine même si un peu froide…

Cons:

Rien

2026-06-07 • via Nuitee
M
Marcel 13 • solo_traveller • ch
8
Hotel nahe Altstadt
Pros:

Sehr freundlicher Empfang an der Rezeption. Die Lage für die Besichtigung der alten Stadt war hervorragend.

Cons:

Lange Wartezeiten im Restaurant. Kellner war nicht besonders Interessiert Schade, hättenwir die schöne Terrassedoch gerne etwas mehr genossen. .

2026-06-06 • via Nuitee
E
Eva • couple • at
10
Tolle Lage
Pros:

Tolle Lage, gleich neben der Burg und Nahe der Neustadt. Zimmer etwas klein aber sauber und witzig bunt. Parkplatz gegen Gebühr ausreichend vorhanden. Frühstück wird serviert.

2026-06-05 • via Nuitee
C
Catherine • couple • ie
7
Location is unrivalled for visitors to citadel Facilities good Confusing access Breakfast poor
Pros:

Location

Cons:

Breakfast
Overpriced

2026-06-04 • via Nuitee
P
P • extended_group • pl
6
Dobrze położony hotel, blisko twierdzy.
Pros:

Bardzo miła obsługa, smaczne śniadanie, wygodne łóżka. Parking dla samochodów. Największym jednak atutem jest bliskość twierdzy Carcasson.

Cons:

1.W pokoju na górnej półce zastaliśmy tacę z niedojedzonym czyimś jedzeniem- gdyby tam sprzątano , to by tacę znaleziono.
2. Drzwi balkonowe nie dawały się zamknąć - ktoś przez balkon mógłby się dostać do pokoju.
3. Ściana między pokojem a łazienką nie sięgała do samego sufitu, co powodowało że zapalenie światła w łazience , oświetlało jednocześnie cały pokój. To nie był pokój jedno osobowy więc takie światło w nocy przeszkadzało pozostałym osobom.
4. Na ścianach były ostre wzory czarny i wściekłe jasno zielony - nie dawało to odpocząć oczom. A szkoda , bo za oknem byl piękny widok i wystarczyło dobrać spokojniejsze kolory w pokoju, aby goście mogli faktycznie odpocząć. Nawet zdjęcia nie oddają dobrze tej kolorystyki.
Byliśmy tam tylko na jedną noc, więc nie miałam już siły biegać do obsługi i wszystkiego zgłaszać. Nie ja to powinnam kontrolować.

2026-06-04 • via Nuitee
L
Lucie • couple • lu
9
2026-06-03 • via Nuitee
P
Paul • solo_traveller • gb
10
Fabulous location lovely hotel
Pros:

Very friendly staff and dog too

Cons:

Nothing

2026-06-03 • via Nuitee