Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Location

Guest Reviews

8.2
Based on 2972 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
S
Stephanie • solo_traveller • fr
9
Pros:

La déco de chambre originale avec beaucoup de couleurs, l'espace piscine et la vie sur la cité au petit déjeuner.

Cons:

Ras

2026-09-19 • via Nuitee
S
Simmone • couple • gb
8
Overall it was a great stay and we would return.
Pros:

Great location, pool and bar area :) the bedroom was a good size with a nice outdoor garden area. Bed was super comfy and the room was cleaned daily.

Cons:

Shower cubicle needs a bit of updating and there are no tea/coffee facilities or fridge in the room.

2026-09-18 • via Nuitee
S
Sharon • couple • gb
8
2026-09-18 • via Nuitee
S
Serge • couple • ca
9
Je recommande pour un super séjour à Carcassonne!
Pros:

Localisation exceptionnelle accès à une super piscine personnel charmant bar et espace petit déjeuner super et très bon!

Cons:

Chambre un peu petite et sombre

2026-09-17 • via Nuitee
H
Helen • solo_traveller • fr
7
Overnight stay
Pros:

I have very mixed feelings about this hotel. A fur coat no knickers feel.
The location is perfect
Parking available
The grounds & ambience are very nice and plenty of outside terrace space and attention to detail on decor, ambience etc
Good breakfast

Cons:

However, we arrived late in the evening after a long drive, not the friendliest welcome.
Our room was in the annexed building unfamiliar to us, we were handed a map and a key and the direction of the parking and a key code.
First impressions are good but the carpets in the corridors are dirty, and we had questionably stains on our toilet wall and the wardrobe doors were filthy with dirt and finger prints.
This room had been prepared to receive paying guests and someone deems this an acceptable standard.
The rooms are pretty, well decorated and comfortable but fall short on cleanliness.

2026-09-17 • via Nuitee
F
fjacqr • solo_traveller • it
9
Pros:

L'hôtel è molto bello ma il punto forte è la vista su Carcassonne e la sua estrema vicinanza. Colazione fantastica sia per la vista sia per la qualità. Piscina molto bella, stanze belle e comode.

Cons:

Nulla

2026-09-17 • via Nuitee
A
Andrea • family_with_children • lu
7
Pros:

Personal

2026-09-17 • via Nuitee
M
Maria • family_with_children • es
7
2026-09-16 • via Nuitee
E
Enrico • solo_traveller • it
6
Pros:

La posizione ottima per visitare il castello

Cons:

La camera piccole con un bagno ancora più piccolo in 2 non ci stai
Prezzi troppo altri 2 caffè 7 euro......

2026-09-15 • via Nuitee
L
lolie • couple • fr
10
2026-09-15 • via Nuitee
S
Simon • couple • gb
8
Great value location interesting decor
Pros:

Very cozy room in terms of size toilet was not suitable for all shapes and sizes to put it politely. The decor in the room was very 1980s some very bold colour choices perhaps even 1970s

Cons:

The property is location was outstanding. Don’t confuse the main property with the rooms to the rear of the property which are they less premium rooms and consequently more affordable.

2026-09-15 • via Nuitee
J
JOSE ANTONIO • solo_traveller • es
10
Pros:

Piscina

Cons:

Distancia con hotel

2026-09-15 • via Nuitee
M
Murphy • extended_group • gb
10
Excellent location and staff
Pros:

This hotel is great. The staff are phenomenal and the location is spot on.

2026-09-14 • via Nuitee
D
Denis • couple • fr
8
bel hôtel, très bien situé.
Pros:

idéalement situé , en face de l'entrée principale de la ville vieille. Personnel souriant et disponible. Soins au Spa

Cons:

petite chambre dans l'annexe de l'autre coté de la rue avec un escalier assez raide. Une marche mal signalée pour accéder au couloir du rdc dans l'annexe. Pas de proposition d'aide pour monter les bagages malgré un escalier raide. impression d'être vraiment un client annexe, Impression heureusement un peu compensée par la suite avec un directeur à l'écoute.

2026-09-14 • via Nuitee
S
Sarah Cavanagh • solo_traveller • ie
7
Pros:

The location is excellent.

Cons:

The hotel is across the road from the main hotel, the bedrooms are small, there are no drawers to put any clothes, some hanging space. The main lobby and corridors are shabby and could do with updating.

2026-09-14 • via Nuitee
C
Cyrille • couple • fr
9
Un emplacement parfait
Pros:

L’hôtel se situe à 2 pas de la cité médiévale, ce que nous recherchions en optant pour cet hébergement. Le personnel est fort sympathique et souriant et les prestations proposées sont très bien.

Cons:

La salle de bain est très étroite

2026-09-13 • via Nuitee
J
James • family_with_children • us
10
Totally enjoyed all facets of our stay
Pros:

The location was excellent. The short walk to the Carcassonne old town was very important to us as we had elderly people in our group. The pool was an added plus. Breakfast was very good and the staff was exceptional

Cons:

No issues

2026-09-11 • via Nuitee
P
Philippe • family_with_children • fr
8
TRES BON SEJOUR
2026-09-11 • via Nuitee
S
sonia • couple • es
8
2026-09-08 • via Nuitee
A
alexTomezak • solo_traveller • nl
6
Mont no merci
Pros:

Close to the fortress of Carcasonne.

Cons:

The car charging stations only have a common plug, not a real car charging station, There's no fridge or coffee machine in the rooms.

2026-09-07 • via Nuitee