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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Massage services
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Spa/wellness center
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Babysitting/child services
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Wheelchair accessible
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Outdoor pool - seasonal
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Pool with view
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Pool cover
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
Review Highlights
Categories
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Property Description
Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.
Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.
Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.
For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.
Please contact the hotel in case of arrival after 18:00.
Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.
Location
Guest Reviews
The location was amazing, close the the castle walls. Great view while having breakfast
Comfortable beds.
Lovely pool area with plenty of seating.
Handy car park on site.
There were few wasps around at breakfast time.
la ubicacion magnifica, si las fotos de booking corresponden al hotel hermano, habia que salir del hotel y cruzar la calle para acceder a las instaciones del hotel
La pieza, los colores, todo miuy feo y de mal gusto. el precio que pague fue exagerado en la recepcion dcia desde 100 y algp euros...
Proximité de la cité
Rien
Chambre très sympa et bien située au pied des remparts.
Petit-déjeuner fantastique !
Rien, tout est parfait !
Très bien placé et superbe cadre et environnement !
Location and service
Nothing
L’emplacement. La piscine. Le petit déjeuner
Tout était parfait sauf la couleur de la chambre.
Great location just outside the city walls so you can escape the crowds .
I think I would choose to stay in the main building if visiting again as my room was across the road and just outside the door seemed to be where the cleaners permanently left the trolleys . Room 25
I really liked this hotel it was a perfect location
Lovely hotel literally at the gate of the Castle. We had an amazing stay and my daughter loved the pool. Would definitely come back again.
The hotel consists of two parts: the four-star chateau and the three-star Hotel Montmorency. The latter is located in a small, low-rise building across the street. We booked a room at the hotel.
The hotel’s location is perfect: the chateau’s terrace overlooks the castle, and it’s fantastic to sit there whether in the evening or during the day. The castle entrance is 50 meters from the hotel.
The staff was friendly and helpful, and the drinks we ordered were fine. Breakfast was served on the château’s terrace; it wasn’t a buffet, but rather portions were served individually, though we didn’t go hungry. We ordered soft-boiled eggs, but they weren’t brought out during the half hour we spent having breakfast.
Parking is available in the hotel’s own parking lot, which is easily accessible, and the fee is reasonable.
The hotel has a pool and balneotherapy services, but we didn’t try them.
The three-star hotel leaves much to be desired: the rooms are very small—my daughters were presumably given the smallest room in the hotel; they couldn’t even open a suitcase because the space next to the bed was so narrow—and the cleanliness is questionable. The room wasn’t ready at 3:00 p.m.; we saw the housekeepers toss the freshly made pillows and blankets onto the dirty carpet. The common hallway is very narrow, and the staircase leading to the upstairs rooms is so narrow that it’s barely possible to carry suitcases up it. The room design is quite dated, reminiscent of the ’80s; the air conditioner is old and noisy, so we preferred to open the window. The bathroom was clean and spacious.
I should add that even the much more expensive hotels located inside the castle didn’t receive higher ratings than this one, but in terms of value for money, this hotel is only worth the price if you take into account how close it is to the Carcassonne Castle. The cramped room, the outdated and worn-out furnishings, and the hotel’s lack of cleanliness detracted from the experience. If you’re not staying here for a long time, it’s obviously bearable, but honestly, for nearly 200 euros per room, I expected much more.
solo la posizione
Esperienza pessima. Camere piccole, arredate con colori discutibili e soprattutto sporche, così come gli spazi comuni.
Asciugamani e coperte erano macchiati e, nonostante le numerose richieste di sostituzione, continuavano a consegnarceli nelle stesse condizioni, sostenendo che fossero "solo macchie di lavanderia" o "ruggine".
Per fare colazione abbiamo dovuto aspettare 40 minuti perché non c'erano abbastanza posti a sedere.
Nel giardino della camera abbiamo trovato due uccellini morti, mentre tavolo e sedute esterne erano sporchi e pieni di formiche.
La ciliegina sulla torta: nonostante tutte le segnalazioni, nessuna soluzione concreta e nemmeno un euro di sconto. Un servizio ben lontano dagli standard che una struttura di questo livello dovrebbe garantire.
The hotel is in a very good position for the castle. The parking though is a bit expensive and the breakfast in standard.
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