Grand Smokies Resort Lodge Pigeon Forge

Hotels
8.1 (5882 reviews)
2385 Parkway , Pigeon Forge , US
+1 865-453-4106

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Dirty rooms
Poor service
Subpar food quality

Categories

Cleanliness
7.18
Multiple reviews mentioned dirty rooms and poor cleanliness.
Service
8.65
Some positive mentions of staff service, but significant complaints about rudeness.
Location
9.69
Overall very positive feedback about the location and convenience of attractions.
Room Quality
7.64
Mixed feelings due to noise and maintenance issues like a clogged drain.
Amenities
8.67
The pool and arcade were well-received, but other amenities were lacking.
Value for Money
8.63
Seen as affordable compared to alternatives, but issues reduce perceived value.
Food and Beverage
6.18
Negative reviews regarding breakfast quality severely impacted this score.
Overall Experience
8.15
Overall mixed experiences, with some positive moments overshadowed by significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Indulge in Family Fun at Grand Smokies Resort Lodge

Exciting Amenities: Dive into fun at our indoor pool with a thrilling waterslide and a separate wading pool for the little ones, complete with a whimsical mushroom water feature.

Comfortable Accommodations: Relax in our non-smoking rooms equipped with modern conveniences like a flat-screen TV, microwave, and refrigerator. Upgrade to rooms with a balcony, spa bath, or kitchenette for added luxury.

Convenient Location: Explore nearby attractions such as the Titanic Museum and Parrot Mountain, with Hollywood Wax Museum just a short walk away. Enjoy easy access to shopping at Tanger Outlet and Gatlinburg city center.

Book your stay at Spirit of the Smokies Pigeon Forge now for a memorable family getaway!

Important information:

Guests must be at least 21 years or older to check-in.

Early check-in before 16:00 can be requested based upon availability on the day of check-in.

Late check-out until 12:00 can be requested based upon availability on the day of check-out.

Check-out after 12:00 will incur a charge for 1 full day.

At check-in, the property will place a hold on the credit card presented for the full amount of the stay. If a different form of payment is presented, the credit card hold may take up to 3 business days to be released.

Please note that the property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.1
Based on 5882 reviews
Cleanliness: 7.18
Service: 8.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 6.18
Overall Experience: 8.15
M
Mark Poe • solo_traveller • us
10
Pros:

Great family friendly place kids loved the pool and waterside was close to alot of stuff

Cons:

Nothing

2026-09-19 • via Nuitee
C
Chris • couple • us
8
2026-09-19 • via Nuitee
K
Kingston • solo_traveller • us
10
Great awesome place to stay!!
Pros:

Everything was excellent!!

Cons:

Loved everything

2026-09-19 • via Nuitee
J
Jeremy • couple • us
10
2026-09-19 • via Nuitee
C
Charla • couple • us
8
We will stay here again
Pros:

We love where the property is located! It’s convenient to get to and close to many attractions!

Cons:

Could use some updating!

2026-09-19 • via Nuitee
M
Martin • family_with_children • us
7
Nice and we will be back. Good thing we rarely need any staff
Pros:

Clean. Comfy beds.

Cons:

Staff could barely speak English and behaved as if they didn’t understand it either…Jist saying

2026-09-18 • via Nuitee
A
Ashleigh • solo_traveller • us
8
2026-09-17 • via Nuitee
A
Ashleigh • solo_traveller • us
8
2026-09-17 • via Nuitee
P
Patricia • solo_traveller • us
9
Pros:

Staff is always friendly and its a nice location

2026-09-15 • via Nuitee
J
Jason • couple • us
10
2026-09-11 • via Nuitee
E
Emily • couple • us
10
We will go back.
Pros:

The pool was really nice.

Cons:

Nothing. It was great.

2026-09-08 • via Nuitee
M
Murray • solo_traveller • us
10
2026-09-08 • via Nuitee
K
Kadence • couple • us
10
It was wonderful and we enjoyed our time.
Pros:

Wonderful room, very clean and I loved it.

2026-09-08 • via Nuitee
D
Deborah • couple • us
7
This has been our go to hotel the past four years. We are looking for a new place.
Pros:

The location, near a trolly, and the pool was great, clean and cool.

Cons:

The complimentary breakfast, was cold and within minutes my husband had explosive diarrhea. Ruined our entire morning.

2026-09-08 • via Nuitee
L
Lori • family_with_children • us
10
Made memories with family
Pros:

It was clean

Cons:

The bed was not comfortable and the free breakfast was awful.

2026-09-08 • via Nuitee
M
mary • couple • us
10
It was a very nice facility, we will be back
Pros:

Cleanliness, beautiful decor and spacious rooms

Cons:

Nothing

2026-09-07 • via Nuitee
K
Kristen • couple • us
6
2026-09-06 • via Nuitee
K
Ken • solo_traveller • us
7
2026-09-06 • via Nuitee
J
Jessica • family_with_children • us
7
Pros:

Good location. Pool slide was great. Staff was nice.

Cons:

Walls apparently were to thin could hear everything rooms next to you. Every room had an adjoining door idk if that had something to do with it being noisy.

2026-09-06 • via Nuitee
B
Beth • solo_traveller • us
8
2026-09-04 • via Nuitee