JW Marriott Hotel Frankfurt

Hotels
•
Marriott Hotels & Resorts
9 (2123 reviews)
Thurn-und-Taxis-Platz 2 , Frankfurt/Main , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room cleanliness
Breakfast disorganization

Categories

Cleanliness
8.09
The carpet in one room was noted as not clean.
Service
9.56
Staff are very respectful, attentive, and service-oriented. However, breakfast service was noted as disorganized.
Location
10
Excellent central location, very accessible.
Room Quality
8.6
Some rooms appear to be dated and not up to 5-star standards, but some reviews mention great views and comfort.
Amenities
8.55
Fitness center access is excellent, but some room amenities need improvement.
Value for Money
8.58
Pricing reflects a 5-star experience but aspects do not meet expectations.
Food and Beverage
9.04
Quality of drinks is high, but breakfast options could be improved.
Overall Experience
9.59
Overall a great experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:05

Property Description

Luxurious Interior Design and Modern Cuisine:
Experience the epitome of luxury at JW Marriott Hotel Frankfurt with its elegant interior design and modern cuisine offerings. Indulge in a culinary journey at the Max On One restaurant with its seasonal specialties and walk-in wine cabinet.

Breathtaking Views and Relaxation:
Unwind in the spacious rooms and suites offering breathtaking views of Frankfurt's skyline and the Taunus hills. Enjoy holistic relaxation with tropical rain showers and 2 saunas in the hotel's spa area. Guests also have access to the Platinum Fitness First Health Club for ultimate rejuvenation.

Prime Location and Convenience:
Located in the heart of Frankfurt near the Zeil shopping street, JW Marriott Hotel offers convenience and accessibility. With Hauptwache Underground station nearby, exploring the city is a breeze. Don't miss the chance to book your stay at this luxurious retreat.

Important information:

pool usage is only allowed as of the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2123 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
L
Libya • solo_traveller • us
8
2026-05-22 • via Nuitee
T
Tanja • couple • de
8
2026-05-21 • via Nuitee
S
SANDEEP • solo_traveller • in
9
Overall good experience
Pros:

Location and good ambience

Cons:

Some staff at the front desk was new and rude

2026-05-21 • via Nuitee
M
Marcos • couple • br
10
Maravilhoso! Ótima estadia
Pros:

Localização sem dúvida é o ponto forte. A academia é maravilhosa. Tudo muito bom, limpo, silencioso.

Cons:

Nada

2026-05-21 • via Nuitee
D
Darian • couple • us
10
Clean, big bathtub, comfortable bed!
Pros:

This was our last night before flying out and it was SO comfortable. Nice big bathtub and so clean. Couldn't have asked for a better last night in Germany!

Cons:

No issues

2026-05-20 • via Nuitee
Łostowski • solo_traveller • nl
10
2026-05-20 • via Nuitee
J
Jos • extended_group • nl
8
mooi hotel met vriendelijk personeel op een goede locatie
Pros:

Personeel was erg vriendelijk en behulpzaam

2026-05-19 • via Nuitee
G
Gina • couple • de
10
2026-05-19 • via Nuitee
M
Medina • couple • de
5
Schönes Hotel Preis Leistung nicht angemessen
Pros:

War ok

Cons:

Waschbecken verstopft, kaputter Bademantel erhalten

2026-05-18 • via Nuitee
H
Herve Emmanuel Dimitri • solo_traveller • ma
8
2026-05-17 • via Nuitee
M
Maher • family_with_children • fr
9
2026-05-16 • via Nuitee
M
michael • couple • au
7
Location and staff great, shared pool not
Pros:

Location

Cons:

The shared gym pool was difficult to even find and cold.

2026-05-16 • via Nuitee
I
Ignacio • family_with_children • ar
10
2026-05-16 • via Nuitee
I
Iva • couple • nz
10
Best hotel in Frankfurt
Pros:

Location and everything else that impressed us

Cons:

Foyer was bit average but staff at front of house more than made up for any wow factor in initial entrance

2026-05-15 • via Nuitee
C
Cornelia • couple • ch
9
Tolles Stadthotel, mitten in der Fussgängerzone, Parkhaus ist öffentlich aber mit direktem Zugang.
Pros:

Top Lage, direkt neben dem Einkaufszentrum und in der Fussgängerzone.
Tolle Aussicht, vorallem wenn man ein Eckzimmer bucht.
Die Aromaölmassage war wunderbar und so erholsam.

Cons:

Aufzug ist manchmal ein bisschen anstrengend, da man nicht selbst die Etage anwählen kann.

2026-05-15 • via Nuitee
Z
zeynep ayfer • couple • tr
9
Herşey mükemmeldi
Pros:

Konumu kahvaltısı çok iyi. Çalışanlar çok saygılı güleryüzlü ve ilgili. Karşılama çok iyiydi jest olarak odamızı daha kaliteli bir odaya yükselttiler. Temizlik çok iyiydi

2026-05-15 • via Nuitee
F
florianj682 • Family • Zurich
10
Family Weekend in Frankfurt
Pros:

Great rooms with kids - comfortable beds. We came with our nanny and she was staying in the connected room. The valet parket is really practical. Check-In and Check -Out were efficient. Only the breakfast was better when it was still under the Jumeirah brand.

2026-05-14 • via Tripadvisor
H
Hale • couple • tr
8
2026-05-13 • via Nuitee
A
Arnold Dean • couple • au
10
Pros:

Great location - staff were fantastic food was fantastic best breakfast buffet

2026-05-13 • via Nuitee
M
muhammet • couple • tr
7
2026-05-13 • via Nuitee