JW Marriott Hotel Frankfurt

Hotels
•
Marriott Hotels & Resorts
9 (2336 reviews)
Thurn-und-Taxis-Platz 2 , Frankfurt/Main , DE
+49 69 2972370

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room cleanliness
Breakfast disorganization

Categories

Cleanliness
8.09
The carpet in one room was noted as not clean.
Service
9.56
Staff are very respectful, attentive, and service-oriented. However, breakfast service was noted as disorganized.
Location
10
Excellent central location, very accessible.
Room Quality
8.6
Some rooms appear to be dated and not up to 5-star standards, but some reviews mention great views and comfort.
Amenities
8.55
Fitness center access is excellent, but some room amenities need improvement.
Value for Money
8.58
Pricing reflects a 5-star experience but aspects do not meet expectations.
Food and Beverage
9.04
Quality of drinks is high, but breakfast options could be improved.
Overall Experience
9.59
Overall a great experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:05

Property Description

Luxurious Interior Design and Modern Cuisine:
Experience the epitome of luxury at JW Marriott Hotel Frankfurt with its elegant interior design and modern cuisine offerings. Indulge in a culinary journey at the Max On One restaurant with its seasonal specialties and walk-in wine cabinet.

Breathtaking Views and Relaxation:
Unwind in the spacious rooms and suites offering breathtaking views of Frankfurt's skyline and the Taunus hills. Enjoy holistic relaxation with tropical rain showers and 2 saunas in the hotel's spa area. Guests also have access to the Platinum Fitness First Health Club for ultimate rejuvenation.

Prime Location and Convenience:
Located in the heart of Frankfurt near the Zeil shopping street, JW Marriott Hotel offers convenience and accessibility. With Hauptwache Underground station nearby, exploring the city is a breeze. Don't miss the chance to book your stay at this luxurious retreat.

Important information:

pool usage is only allowed as of the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Property Video

Guest Reviews

9
Based on 2336 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
L
Leonardo • solo_traveller • br
10
2026-09-19 • via Nuitee
N
norberto • couple • ar
8
2026-09-17 • via Nuitee
S
Shivam • extended_group • gb
10
Excellent and Overjoyed, it was a fun stay overall.
Pros:

Room View was good. Though a higher floor may have provided a even better view. Breakfast was excellent. A huge and well deserved appreciation for Arsen, he was wonderful at the reception and very helpful :)

Cons:

Everything was excellent given the location.

2026-09-17 • via Nuitee
L
Lisa • couple • de
8
2026-09-16 • via Nuitee
A
ANUJ • solo_traveller • in
9
2026-09-16 • via Nuitee
B
Birgitta • solo_traveller • is
10
2026-09-15 • via Nuitee
J
jo • solo_traveller • sa
10
Pros:

الطاقم جدا ودود

2026-09-14 • via Nuitee
A
Alex • couple • de
4
2026-09-14 • via Nuitee
S
Saleh • couple • sa
10
2026-09-14 • via Nuitee
Y
Yamen • couple • de
2
noch nie im leben
Pros:

nur die Lage

Cons:

Leider insgesamt sehr enttäuschend – Preis-Leistungs-Verhältnis stimmt nicht.

Zunächst gibt es keine eigenen Parkplätze am Hotel, was bei einem Hotel dieser Kategorie sehr enttäuschend ist.

Ich hatte vor meiner Anreise darum gebeten, einige Dinge für das Zimmer vorzubereiten. Dies wurde mir ausdrücklich per E-Mail bestätigt, bei der Ankunft war jedoch nichts davon vorbereitet.

Außerdem wurde bei der Anreise eine Kaution von 75 € belastet. Für ein Hotel dieser Kategorie empfinde ich eine solche zusätzliche Kautionsbelastung als zumindest ungewöhnlich.

Die Aussicht aus dem Zimmer war ebenfalls nicht besonders beeindruckend und die Servicegeschwindigkeit war leider deutlich zu langsam.

Insgesamt war meine Erfahrung den hohen Preis, den ich für den Aufenthalt bezahlt habe, meiner Meinung nach nicht wert. Für das, was tatsächlich geboten wurde, ist der Preis deutlich überzogen.

Leider kann ich das Hotel daher nicht zu empfehlen

2026-09-14 • via Nuitee
V
Ventsislav • family_with_children • bg
10
2026-09-13 • via Nuitee
A
Abdulaziz • solo_traveller • qa
8
2026-09-13 • via Nuitee
V
Ventsislav • solo_traveller • bg
10
2026-09-13 • via Nuitee
G
Gal • couple • de
10
2026-09-13 • via Nuitee
A
Abdulla • family_with_children • ae
10
2026-09-12 • via Nuitee
W
Wendy • couple • nl
9
2026-09-12 • via Nuitee
S
SEVDA • couple • tr
10
2026-09-12 • via Nuitee
S
Saleh • couple • sa
10
Pros:

موقع الفنق ممتاز

Cons:

الغرف ارضيتها نوعا ماء يوجد بقع

2026-09-12 • via Nuitee
Z
Zaid • solo_traveller • kw
8
2026-09-10 • via Nuitee
C
Cristina • couple • us
10
2026-09-10 • via Nuitee