Hotel Indigo Liverpool by IHG

Hotels
•
Hotel Indigo
8.8 (4069 reviews)
10 Chapel St , Liverpool , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern rooms
Good amenities
Good breakfast
Cons:
Dirty linen
Limited dinner menu
Hot and cold temperature issues

Categories

Cleanliness
7.85
Some complaints about dirty linen and hairs in the shower room.
Service
9.15
Staff were generally friendly and receptive, though some noted lack of professionalism.
Location
9.35
Great location noted in several reviews, ideally situated.
Room Quality
8.85
Rooms were modern and clean, though some found their rooms small.
Amenities
9.35
Good facilities in room, including free drinks.
Value for Money
8.85
Generally felt to be good value, though some thought it could be cheaper.
Food and Beverage
7.85
Breakfast was very good; however, some noted limited dinner menu and mediocre breakfast experience.
Overall Experience
9.15
Overall a good experience with loyal guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:53

Property Description

Stylish Boutique Hotel with Local Flair

Inspired Interiors: Hotel Indigo's rooms reflect Liverpool's rich history and culture, featuring amenities like flat-screen TVs, iPod docking stations, and rainfall showers.

Culinary Delights: Indulge in a gastronomic experience at the Marco Pierre White Steakhouse Bar & Grill, offering a variety of cocktails, wines, and hearty meals. Don't forget to enjoy breakfast at the hotel as well.

Convenient Location: Situated just minutes away from Lime Street Rail Station and popular attractions like Albert Dock and The Tate, Hotel Indigo provides easy access to the best of Liverpool.

Experience luxury with a local touch at Hotel Indigo Liverpool. Book now for an unforgettable stay.

Important information:

Please note for Advance Purchase reservations, the hotel takes payment and the charge may appear as Bryant Park Hospitality or Acquisition No.1 Ltd.

Should you fail to arrive on the first night of your stay, your room may only be held until 11am the following day, after which time the hotel reserves the right to cancel any remaining nights, with any charges still applicable.

Please note that booking more than 6 rooms, different policies and additional supplements may apply. This includes multiple rooms booked under the same group in different names.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 4069 reviews
Cleanliness: 7.85
Service: 9.15
Location: 9.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.15
S
Susan • couple • gb
9
Great location, friendly staff.
Pros:

Central location. Nice clean rooms. Car parking discount excellent

2026-05-30 • via Nuitee
G
Greg • extended_group • gb
10
2026-05-30 • via Nuitee
C
claire • couple • gb
4
2026-05-30 • via Nuitee
E
Elizabeth • family_with_children • gb
10
Love Liverpool.
Pros:

Evetything

Cons:

Nothing

2026-05-30 • via Nuitee
L
Linda • family_with_children • gb
8
Pros:

Clean. Checked in slightly early. Staff were lovely. Plenty of choice for breakfast.

2026-05-29 • via Nuitee
J
jane • solo_traveller • ie
10
2026-05-29 • via Nuitee
M
Mandy • couple • us
10
2026-05-29 • via Nuitee
K
Kerstin • couple • de
8
2026-05-29 • via Nuitee
H
Howard • couple • gb
8
Pros:

Breakfast had lots of choice. You ordered your hot food not a buffet. Excellent location for the port and city.

2026-05-28 • via Nuitee
A
Anita • couple • no
9
Fint hotell,nydelig frokost og personalet var veldig hyggelig og imøtekommende. Bor gjerne der igjen
2026-05-28 • via Nuitee
S
Steven • solo_traveller • us
9
Very nice hotel in great location and friendly staff.
Pros:

Friendly staff, clean room and great breakfast.

2026-05-28 • via Nuitee
V
victoria • couple • je
10
Pros:

Outstanding!

2026-05-28 • via Nuitee
J
John • couple • gb
8
2026-05-28 • via Nuitee
I
ismay • couple • gb
9
2026-05-28 • via Nuitee
L
Lindsey • couple • gb
10
Fantastic
Pros:

Fantastic, staff were lovely, room stunning, food lovely

2026-05-28 • via Nuitee
I
Isobel • solo_traveller • gb
8
2026-05-27 • via Nuitee
J
Jane • couple • gb
10
2026-05-27 • via Nuitee
V
Victoria • couple • gb
7
Great time was had by all
Pros:

Location and staff - amazing!

2026-05-27 • via Nuitee
B
Brenda • couple • gb
8
Pros:

Parking two minutes walking distance and good discount, £8 for 24h. Very friendly staff as always in Liverpool, lovely friendly people.

2026-05-27 • via Nuitee
I
Ivie • solo_traveller • gb
8
Good
Pros:

Facilities

Cons:

Noise

2026-05-27 • via Nuitee