Craig-y-Dderwen Riverside Hotel

Hotels
9 (501 reviews)
Betws-y-Coed , Betws-y-coed , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent meals
Cons:
Accessibility issues
Mixed value for money

Categories

Cleanliness
8.96
Rooms were spotless clean, though one review indicates issues with the room's condition.
Service
8.93
Staff were consistently noted as friendly and helpful, but some complaints regarding responsiveness were mentioned.
Location
9.97
Location is praised as beautiful, perfectly positioned for access to village and scenic walking tracks.
Room Quality
8.42
Some rooms were noted as spacious and accommodating, but one review described significant accessibility issues.
Amenities
8.95
Standard amenities were mentioned, with some shortcomings regarding accessibility facilities.
Value for Money
8.41
Mixed feedback on value; one review criticized the hotel as not worth its rating.
Food and Beverage
9.46
Breakfast and meals were highlighted as excellent and accommodating.
Overall Experience
8.93
Reviewers had an overall positive experience, though one had significant issues leading to early departure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 21:08

Property Description

Unique Location in a Victorian Country House

Nestled in 16 acres of tranquil woodland slopes along the River Conwy, Craig-y-Dderwen is a 4-star gold award-winning Victorian country house offering a peaceful retreat in Betws-y-Coed.

Scenic Views and Relaxing Atmosphere

Enjoy stunning vistas of the Conwy Valley or the river from most rooms. Unwind in the Riverside Restaurant with AA Rosette-quality cuisine while overlooking the river. Choose from various bars to relax by a cozy log fire or admire the expansive hotel grounds.

Convenient Amenities for a Relaxing Stay

Benefit from free parking and the hotel's secluded location, just a short walk from Betws-y-Coed village center. Plan your adventures in Snowdonia National Park while experiencing the tranquility and comfort of Craig-y-Dderwen.

Book your stay at Craig-y-Dderwen for a serene getaway amidst nature's beauty.

Important information:

A sofa bed is available upon request in the garden lodge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LPL

Location

Guest Reviews

9
Based on 501 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 8.93
N
Nick couple gb
7
Stunning views and grounds however not worth the money we paid to stay.
Pros:

Stunning grounds with lovely views,
The staff were very friendly and Polite,
Location is very good, a small walk into the village with a few bars and restaurants.

Cons:

The rooms could do with updating, the bathroom in the river view was very old and tired and it was river view however only if you were standing and looking over the balcony as it was not glass.
They are very understaffed as the check in person also had to serve at the bar so if someone was checking in there was a long wait to be served.
No atmosphere at all in the bar area as very quiet the majority of our stay and the dinner menu was very limited and a la carte which was a shame which meant we had to go into the village to eat rather than chill out after a day exploring!

2026-08-22 via Nuitee
A
Adolfo couple gb
9
Recomendado! Servicio top en una escenografía de película
Pros:

Tremenda escenografía en medio de los pinos, al lado del rio. El restaurante también es top. Comidas y postres de primer nivel. El servicio del mismo a la altura. Lo disfrutamos mucho!

Cons:

Una cama un poco más amplia hubiera sido apreciable. Es el único detalle que hubiera mejorado.

2026-08-19 via Nuitee
C
Clive couple gb
10
Michelle was excellent from booking to the warm welcome on arrival.
Pros:

Location.

Cons:

A5 across the river is noisy.

2026-08-17 via Nuitee
M
Mr. Amit and Mrs Sabari solo_traveller gb
9
Pros:

Stunning location 👌.
We had a great time. Michelle and Mark made our stay extremely enjoyable.
We will definitely be staying there again.

2026-08-11 via Nuitee
I
Işıl family_with_children tr
10
2026-08-10 via Nuitee
F
Felipe solo_traveller cl
10
2026-08-09 via Nuitee
G
Gareth solo_traveller gb
10
Perfect short break to recharge the batteries
Pros:

Location, service and food

Cons:

Nothing to report here

2026-08-05 via Nuitee
E
Emma couple gb
10
The most amazing hotel with fantastic staff. Michelle and her team were exceptional
Pros:

The most idyllic setting and the staff were fabulous

Cons:

The lock on our door was difficult
That is all I can fault

2026-08-04 via Nuitee
L
Lynn couple gb
10
Perfect relaxing break, beautiful scenery, amazing staff, delicious food
Pros:

Was a little shocked when 1st arrived not what I expected but one inside it is really lovely, the grounds are absolutely beautiful especially if you have fur babies. Every member of staff were amazing so friendly & welcoming. A perfect location can be in Betsy-y-coed in 5 min then back in your hotel so peaceful & relaxing.

Cons:

Outside could do with lick of paint but nothing really

2026-08-04 via Nuitee
E
Elisabeth couple fr
10
Séjour de trois jours parfait !
Pros:

Accueil parfait, très chaleureux et sympathique. Très bel emplacement, chambres très confortable.

Cons:

Lit un peu mou

2026-08-03 via Nuitee
T
Tabinda solo_traveller gb
10
Awesome stay
Pros:

Very helpful and friendly staff.

Cons:

All good.

2026-08-03 via Nuitee
J
John couple gb
8
Pros:

Location and staff

Cons:

Nothing to dislike

2026-07-24 via Nuitee
G
Gemma couple gb
8
Last minute stay, lovely welcome and staff
Pros:

The setting is really beautiful!!
Tranquil and serene

2026-07-19 via Nuitee
D
Dooshida family_with_children gb
10
Lovely experience
Pros:

second time staying here, and the experience was as good as the first one. Dinner was great, and we had the lamb as the main course. Very generous and delicious breakfast as well. The view of the garden and river from the dining room is lovely, and creates a very serene atmosphere. I also enjoyed walking alongside the river bank and the garden with my family. Will definitely recommend this hotel and will try to go there again some other time.

2026-07-17 via Nuitee
A
Aneurin couple gb
10
A good experience I’d be happy to repeat.
Pros:

Close to the village but far enough away to be quiet. Good shower room and separate toilet on the ground floor. Very good food and views over the river.

2026-07-16 via Nuitee
P
Peggy couple ie
10
The staff and owner Martin and Michelle are so welcoming.
Pros:

It’s a beautiful building in a fabulous location within walking distance of the village with good parking and walks with a lovely river where you can see ducks, fish, a squirrel and sometimes a fox in the garden.

Cons:

Nothing

2026-07-16 via Nuitee
D
David solo_traveller gb
8
Pros:

The hotel grounds are amazing staff are very helpful

Cons:

I wasn't impressed with the cooked breakfast it was quite small the pot of beans where tiny the sausage was very small but it was cooked well..

2026-07-12 via Nuitee
P
Phusit couple us
8
Beautiful View, great location!
Pros:

The location was great, it's walkable to the town. It sits right on the river with great views from the dining area and has a walkable garden. The breakfast has good (small) buffet selection but a solid menu choice. The staff was super helpful and friendly - highly recommend. Big bathroom and good history behind the place. Definitely book early and plan to stay here.

Cons:

We stayed in Room 6 and the bed was a bit small; I had to actually moved and slept on the floor. And the internet speed was very slow - too slow to do any work (emails) let alone using it for any streaming.

2026-07-11 via Nuitee
M
Mark couple gb
10
Pros:

Excellent staff, location, food, drink - cannot fault, perfect hotel!!!!

2026-07-09 via Nuitee
B
Birgit solo_traveller de
7
Pros:

Personal war sehr nett und ist auf die Wünsche der Gäste eingegangen.
Zimmer war gut.
Wunderschöne Lage am Fluß.

Cons:

Kleiderschrank im Zimmer konnte man nicht nutzen, sehr alt, Türen gingen sehr schwer auf und zu. Schubkästen zum Teil defekt.

2026-07-09 via Nuitee