Best Western Mangga Dua Hotel and Residence

Hotels
•
Best Western
7.6 (55 reviews)
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730 , Jakarta , ID
62-21-6122999

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great views from the hotel
Delicious breakfast options
Friendly staff
Cons:
Hotel needs major renovation
Limited nearby dining options

Categories

Cleanliness
6.73
The hotel is described as run-down and in need of major renovation.
Service
8.7
The staff are noted to be very kind and friendly.
Location
7.74
The location is described as having nearby street vendors which is convenient, but also has the downside of being far from public transport.
Room Quality
7.19
Rooms lack amenities such as a minibar and are described as needing renovation.
Amenities
6.22
Lack of amenities such as a minibar and limited food choices.
Value for Money
7.68
Similar priced hotels are noted to be better options.
Food and Beverage
8.23
Breakfast is noted to be delicious, but overall food options lack healthy choices.
Overall Experience
8.3
The mixed reviews overall suggest average experience due to the rundown state of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:55

Property Description

Discover the vibrant heart of Jakarta at Best Western Mangga Dua Hotel and Residence, where comfort meets convenience.

Recreation and Relaxation
Unwind at our outdoor pool or pump some iron in our fully-equipped fitness center. With additional amenities like babysitting services and complimentary wireless internet, your family will feel right at home.

Dining Delights
Savor delectable meals at the Batavia Coffee Shop or grab a quick snack from our café. Enjoy 24-hour room service, and wrap up your day with a refreshing drink from our bar/lounge.

Business and Events
Enhance your stay with our state-of-the-art business center and versatile conference spaces, perfect for meetings or special events. Plus, complimentary shuttle services make it easy to explore the local area.

Elevate your Jakarta experience—book your stay today!

Important information:

  • Clothing is optional at this property.
  • Pool access available from 9:00 AM to 7:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 55 reviews
Cleanliness: 6.73
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.3
H
Homood460 • solo_traveller • sa
10
Pros:

الموقع والخدمه

Cons:

وجود حشرة النمل الصغير داخل الغرفه بشكل مزعج

2026-05-29 • via Nuitee
J
JAMEEL • couple • sa
9
it was good
Pros:

it’s in good location

Cons:

the furniture is very old but clean, much small insects

2026-05-29 • via Nuitee
K
Krygier • solo_traveller • pl
10
Pros:

Świetna obsługa i cudowny hotel dlatego przedluzylismy pobyt.pozdrawiam pokój 2810

2026-05-28 • via Nuitee
L
Lydia • solo_traveller • us
5
Pros:

The room was huge..

Cons:

The breakfast was really bad. Everything was cold

2026-05-23 • via Nuitee
هلال سالم • extended_group • om
10
Pros:

المشكله الوحيده في الإفطار
لا يوجد ماكولات عربيه
الإفطار سيي جدا

Cons:

كل شي ممتاز.
فقط يوجد مشكله وحيده في عدم توفير وجبات عربيه

2026-05-22 • via Nuitee
S
Siti Hawa Noor • solo_traveller • my
7
Pros:

Nice hotel but little bit old.

2026-05-17 • via Nuitee
H
Hussein • couple • sa
10
الراحه والنظافة والعامين اللطفاء والمطعم المميز
Pros:

الموظفين ودودون جدا واستقبالهم رائع
وخاصة الموظف ( bein )
المطعم ووجبة الإفطار مميز جدا

Cons:

لا شيء

2026-05-17 • via Nuitee
S
saud • couple • sa
1
جيده لولا تصرف مسؤل الاستقبال
Pros:

متواضع

Cons:

مسؤول الاستقبال اخذ مني غرامه ماليه 200000الف ربيه مقابل فقدان كرت فتحت الباب وعندما وجدته واعدته للفندق رفضو استرجاع المال

2026-05-15 • via Nuitee
S
saud • couple • sa
10
إدارة ومعامله ممتازه
Pros:

نضافه الفندق

Cons:

الهدوء

2026-05-15 • via Nuitee
B
bang • solo_traveller • cn
10
还不错
Pros:

位置有点偏

Cons:

赶上斋月，有点吵

2026-05-08 • via Nuitee
A
Ashid • couple • gb
5
Satisfactory
Pros:

Not much

Cons:

Looks like our room hasn’t been dusted or for years

2026-05-08 • via Nuitee
H
Hassan • solo_traveller • sa
10
Pros:

حسن تعاون موظف الاستقبال

Cons:

الموقع والسعر

2026-05-06 • via Nuitee
S
Saad • solo_traveller • sa
10
2026-05-02 • via Nuitee
B
BASEM2017 • solo_traveller • sa
10
Excellent Service – Thanks to Benny & Rio!
Pros:

Great stay with a good breakfast, lobby, and comfortable beds. While some rooms need a refresh, the outstanding service is why I return. Special thanks to Mr. Benny and Mr. Rio for their amazing hospitality—they truly make this place special

2026-05-01 • via Nuitee
B
BASEM2017 • solo_traveller • sa
9
2026-04-21 • via Nuitee
N
nor erika • family_with_children • my
8
2026-04-06 • via Nuitee
S
SHUNSUKE • solo_traveller • jp
3
Pros:

高層階でまあまあ眺めがいいです！
早めにチェックインさせてくれた。

Cons:

部屋にバスタオルが置いてなく、店員に頼んでもぜんぜん持ってこない！30分以上びちょびちょで、もう最後には乾いた頃に届けられました！
ビュッフェ最悪。年末ということも、あったと思いますが、料理がなくなっても全く新しい品が運ばれてきません。はっきり言って、泊まるのはまだいいけど、ご飯はもう行きたくないです！

2026-03-07 • via Nuitee
S
Shareef • family_with_children • sa
4
2026-02-10 • via Nuitee
Y
Yakuza • family_with_children • my
7
Pros:

Confortable and cozy

Cons:

Please repaired the curtain rail

2026-01-30 • via Nuitee
بكر • solo_traveller • sa
10
شكرا لهم
Pros:

الخدمة

Cons:

لاشيء

2026-01-24 • via Nuitee