Grand Mercure Apartments Magnetic Island

Hotels
8.6 (627 reviews)
146 Sooning Street, Nelly Bay , Nelly Bay , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable apartments
Stunning views
Cons:
Cleaning issues
Limited kitchen supplies
High prices
Breakfast options

Categories

Cleanliness
8.19
Several mentions of dirty kitchen utensils and a need for improved cleaning standards.
Service
10
Staff were wonderful, helpful, and accommodating, particularly with special requests.
Location
9.66
The location was frequently praised for proximity to the water and local attractions.
Room Quality
8.7
Overall good quality and spaciousness, with some mentions of missing kitchen items.
Amenities
8.65
Good amenities like pools and BBQ areas, but limited in cooking utensils.
Value for Money
7.68
Some guests felt the price was high for what was offered, particularly in relation to cleaning.
Food and Beverage
6.64
Limited mentions; one review noted dissatisfaction with breakfast options.
Overall Experience
9.29
Many guests had a wonderful time overall, appreciating the views and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Oceanfront Paradise with Luxurious Amenities

Breathtaking Views and Relaxing Pools: Grand Mercure Apartments Magnetic Island boast 4 outdoor pools overlooking the stunning Coral Sea, providing the perfect backdrop for a relaxing getaway.

Modern Self-Contained Apartments: With beach-style design and sleek stone kitchens, these fully self-contained apartments offer a comfortable and luxurious stay. Enjoy the convenience of laundry facilities and entertainment with cable TV and DVD players.

Ultimate Relaxation and Convenience: Indulge in the on-site spa, savor outdoor dining with barbecue facilities, and stay active at the fully equipped fitness centre. Explore the nearby scenic walking tracks or head to Nelly Bay harbor for dining and entertainment options.

Experience the epitome of luxury and relaxation at Grand Mercure Apartments Magnetic Island. Book your stay now for an unforgettable seaside retreat.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please let Grand Mercure Apartments Magnetic Island know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. All clients under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.
RECEPTION HOURS : Grand Mercure Apartments Magnetic Island are open from 8am until 6pm, check in from 2pm until 6pm, after hour check in until 9pm is available, please contact the hotel prior to arrange, check in later than 9pm is not possible. Please note credit surcharge of 1.5% applies to Visa and MasterCard, 3% applies to American Express. A $200 credit card pre auth is required at check in as security against damage / unpaid accounts. We are a cashless business.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the business centre and charges are applicable.

Location

Guest Reviews

8.6
Based on 627 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.65
Value for Money: 7.68
Food and Beverage: 6.64
Overall Experience: 9.29
M
Muirin • extended_group • au
8
Good time at entrance to magnetic island
Pros:

Nice apartment, good amenities, liked the pools and location

Cons:

Didn’t realize this was an Airbnb type situation, as such no hotel amenities, very limited reception options

2026-05-23 • via Nuitee
R
Rosemary • extended_group • au
9
Pros:

Close to the ferry which made it very easy to access. The views over the water were great

2026-05-21 • via Nuitee
S
sharon • extended_group • au
10
Pros:

The views are spectacular and the apartments are beautiful with everything you need its easy to access from the ferry terminal only short walk I have stayed here on numerous occasions and its never disappointed

2026-05-20 • via Nuitee
J
Jade • family_with_children • au
5
2026-05-17 • via Nuitee
H
hilary • couple • au
10
Excellent staycation at Maggie
Pros:

Excellent location
Very good value for money
Well appointed kitchen
Clean
Quiet

Cons:

The only tiny suggestion would be more towels in the room.

2026-05-15 • via Nuitee
C
Christine • extended_group • au
10
2026-05-15 • via Nuitee
E
Emily • couple • au
4
Pros:

Location and view were exceptional

Cons:

The elevator was broken. We were on level 5 and no one offered to help us with our luggage.

2026-05-13 • via Nuitee
R
Rebecca • extended_group • au
9
2026-05-09 • via Nuitee
C
Carolyn • couple • au
6
At first I was disappointed by the apartment but after a day or two it felt more comfortable
Pros:

We had an ocean front apartment so the view was amazing , the horizon pool was lovely too

Cons:

The room could have been cleaner , when we first walked into our apartment first thing I was greeted by was a grubby chair with stains on it, thread bare carpet in master sweet with many stains on it. Behind the tv in the Master it was thick with dust, blinds are old and need replacing . Lounge area would be more cosy with a rug . These apartments are 20 years old and starting to show it. But you can not beat the view of the ocean .

2026-05-07 • via Nuitee
W
Wayne • extended_group • au
6
If the bed was better we would have enjoyed our stay a lot more
Pros:

Location is excellent particularly if you don't have a car

Cons:

The bed was a shocker, The mattress offered little comfort

2026-05-05 • via Nuitee
M
Matthew and ebony • solo_traveller • au
8
2026-05-05 • via Nuitee
S
sharon • extended_group • au
8
Pros:

Amazing views

2026-05-05 • via Nuitee
A
Angela • extended_group • nz
10
Ocean front beauty
Pros:

Beautiful views and facilities. Easy to get to from the ferry and great bus access.

2026-05-05 • via Nuitee
R
Rolf • couple • au
7
2026-05-04 • via Nuitee
T
True • extended_group • au
10
2026-04-29 • via Nuitee
E
Elizabeth • solo_traveller • au
9
Relaxing , beautiful ocean views and loved the pool
Pros:

Location and ocean views

Cons:

Would have liked a King bed

2026-04-28 • via Nuitee
S
Shirley • family_with_children • fr
10
Pros:

Tout

Cons:

Rien

2026-04-27 • via Nuitee
M
Matt • family_with_children • au
8
Pros:

the views

Cons:

My old man is not so goon on his feet. We asked about a lift to go up to the room which we were told to walk the long way around and there's one there. We did that to get to the lift and found a sign saying it wasn't working. You should know that before you tell people to catch it. We paid $350 for the night and the only blanket for the bed had no cover on it. It was bad enough the stains we could see let alone the ones we couldn't. I expected better than that for the price we paid. Also they don't say anything on the booking anywhere that you need a $200 bond on it on arrival. Big piece of info to know before you book

2026-04-26 • via Nuitee
M
Murray • solo_traveller • au
9
2026-04-25 • via Nuitee
J
Jade • family_with_children • au
8
2026-04-22 • via Nuitee