NOX Olympia

Hotels
7.8 (1860 reviews)
9 Russell Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Useful amenities
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.1
Highlighted cleanliness issues, particularly the presence of disturbing odors and noise from nearby rooms.
Service
8.56
Staff were described as friendly and helpful, providing a positive service experience.
Location
8.6
Good location with easy access to transport and amenities, praised repeatedly.
Room Quality
7.06
Rooms often noted as small and cramped for families, with mixed sentiments regarding bathroom space.
Amenities
7.59
Amenities such as coffee machines and microwaves available, though some did not function properly.
Value for Money
7.05
Some reviews felt the pricing was high considering the room sizes and overall conditions.
Food and Beverage
7.9
Coffee and beverage provisions were mentioned, though not replaced consistently during the stay.
Overall Experience
8.56
Despite some drawbacks, overall experiences were described positively with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Modern Rooms with City Views
Enjoy the contemporary décor and stunning city views from the air-conditioned rooms at NOX Olympia. Each room is equipped with an LCD flat-screen TV, a work desk, and tea/coffee facilities for your comfort. The sleek private bathrooms feature complimentary toiletries and a hairdryer.

Convenient Location
Located just off Kensington High Street, NOX Olympia is a short walk from Earl's Court Arena and Kensington (Olympia) Tube Station. Explore the vibrant surrounding area filled with a variety of dining options, high-street shops, and entertainment venues.

Nearby Attractions
Discover London's attractions with ease - from the iconic Westminster just a 20-minute Tube ride away to the Westfield Shopping Centre and Hyde Park within walking distance. Don't miss out on the famous Japanese Garden at Blakes during your stay at NOX Olympia.

Book your stay at NOX Olympia now for a memorable London experience!

Important information:

Please note that a valid photo ID corresponding to the name on the booking are required at check-in. Group bookings of 3 or more rooms are prepaid and non‑refundable.

Flexible rates do not apply and will be adjusted after booking. If the revised terms are declined, the cancellation will be free of charge. Standard check‑in is from 15:00, and check‑out is by 11:00.

Please note that an additional charge of £25 per hour will apply for Early check in from 12 noon and late check-out until 14:00.

All requests for check-in and check-out outside of scheduled hours are subject to approval by the property.

Reception is open daily from 11:00 to 22:00. A self-check-in kiosk is available outside reception hours.

Baby cots are available on request for £25 per night, subject to availability and prior confirmation by the property. Extra beds are not available. Please inform the property in advance of your estimated arrival time using the special requests box when booking or by contacting the property directly with the details provided in your confirmation.

Guests arriving after 11:00 will receive check-in instructions before arrival. Quiet hours are between 23:00 to 08:00 .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.8
Based on 1860 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.9
Overall Experience: 8.56
A
Antonis couple gr
9
2026-08-22 via Nuitee
Габриела extended_group bg
8
2026-08-22 via Nuitee
N
Nikoletta family_with_children hu
7
Tiszta, szinte új, de nagyon picike
Pros:

Tiszta volt, csendes volt, a személyzet kedves és segítőkész. A hűtő és a vízforraló a kis mosogatóval nekünk nagyon praktikus volt. A légkondicionáló szintén szuper volt.

Cons:

Nem túl központi, ha városnézést tervezel. A mikro olyan magasan van, hogy használhatatlan és semmi hely nincs a dolgaidnak. Egy fele ekkora tv elég lett volna, helyette és a fürdőbe néhány polc hasznos lenne.

2026-08-21 via Nuitee
A
Anna couple ie
10
Absolutely recommend
Pros:

Lovely girl at the reception.. so friendly

Cons:

I liked everything

2026-08-17 via Nuitee
C
claudio extended_group it
8
Tutto sommato ci tornerei
Pros:

Tutto sommato c’era tutto. Nel bagno della stanza erano piccolini ma per Londra è normale.

Cons:

Essendo arrivati tardi causa aereo, eravamo un po’ preoccupati per accedere con i codici.
Dalle nove di sera, non c’è Personale pertanto ci si deve rivolgere a una struttura vicina in caso di difficoltà.

2026-08-16 via Nuitee
M
Monica Giovanna Marta family_with_children it
9
2026-08-16 via Nuitee
K
Kayleigh family_with_children gb
10
Comfortable, clean, lovely area and well equipped room for a great stay.
Pros:

We thought the room was very comfortable, the air
con kept it at a lovely temperature in the heat. There was everything we needed to eat in the room if need and the lovely cold fridge and water was excellent. The beds were comfortable and plenty of pillows. Check in was easy and communication was great. We loved it.

Cons:

Our room was a little on the smaller side for four people to move around but if
You don't want to stay in the room for long its wasn't a problem.

2026-08-15 via Nuitee
P
Paul solo_traveller gb
2
Don't bother, better hotels available.
Pros:

Location was as described.

Cons:

Room advertisted with air-con. The wires were ripped out of the wall. The staff knew this before and their solution was to provide a fan. This is unacceptable during a heat-wave. The property was booked because it had air-con. The hotels solution was for me to take 3 hours out of my work day to move my belongings to another room. My entire reason for travel was work, where it is not possible to just drop and deal with hotel problems.

2026-08-14 via Nuitee
A
Anser solo_traveller gb
10
2026-08-14 via Nuitee
S
sherima solo_traveller ch
8
Pros:

The location was ideal..staff was friendly

Cons:

Space was very cramped

2026-08-12 via Nuitee
G
Graeme solo_traveller gb
10
Pros:

Great location, comfortable bed, friendly welcome

2026-08-11 via Nuitee
S
Sue family_with_children gb
8
Comfortable, clean, safe, friendly and affordable. Wouldn’t hesitate to stay here again.
Pros:

Friendly staff, spotlessly clean, and very comfortable for a reasonable price. Hotel provided everything we could have needed if we had stayed a bit longer, including microwave, fridge and even washing up liquid to do our dishes.

Cons:

Being very picky, the toilet flush in our room didn’t quite switch off properly after flushing so we could hear water trickling for a long time throughout the night . Might be worth checking.

2026-08-11 via Nuitee
M
maria solo_traveller nl
8
Clean, well-located, and great room amenities!
Pros:

This hotel is in a fantastic location and everything was very neat and clean. A huge plus was how well-equipped the room was. Having a coffee machine, water kettle, microwave, and refrigerator made the stay incredibly comfortable and convenient. Highly recommended!

Cons:

The luggage room is shared with another hotel, 200 m away. The hotel was closed and nobody ever replied the messages. Staff from Nox hotel Olympia helped us out

2026-08-11 via Nuitee
J
Jens couple de
7
2026-08-11 via Nuitee
I
Inmaculada solo_traveller es
6
2026-08-10 via Nuitee
K
Karen solo_traveller gb
7
Cons:

Very small room so nowhere to put one small suitcase

2026-08-09 via Nuitee
K
Katharine couple gb
9
Very comfortable for a 1 night stay.
Pros:

Near where we were going good location

Cons:

The bedrooms were a bit small.

2026-08-08 via Nuitee
I
Isobel solo_traveller gb
1
Would not recommend
Pros:

Staff where friendly

Cons:

Pretty much everthing - do not book this property. We booked this hotel because of the aircon- aircon was broken. All the paint on the walls was peeling, it wasnt veey clean. Fans didnt work very well. Said it had a desk but it was a radiator cover size. Hugely disapointed, defo dont waste your money on this hotel didnt look anything like the photos.

2026-08-07 via Nuitee
W
Waljo solo_traveller my
1
Terrible hotel. Dirty and Dangerous Room. Money Stolen by Staff
Cons:

Terrible hotel. Put me in a basement room and waited until I was checked in to tell me that the air conditioning was broken during a heatwave. The room was disgusting and dirty, with broken light switches, peeling wallpaper and used cleaning products left in the bathroom. The heat in the room was unbearable.

I complained at the front desk, checked out immediately and the manager, Saman, agreed that I would receive a full refund of £250, but that I needed to make a formal request through Booking.com first. This was a lie and now the Nox Olympia is refusing to return the full amount I paid for a room I spent less an hour in.

Do not go here. Do not give them your money. This hotel is unclean and unsafe and the staff are dishonest.

2026-08-07 via Nuitee
A
Arballo couple ar
10
Pros:

Excelente estadía

2026-08-06 via Nuitee