NOX Olympia

Hotels
7.8 (1809 reviews)
9 Russell Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Useful amenities
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.1
Highlighted cleanliness issues, particularly the presence of disturbing odors and noise from nearby rooms.
Service
8.56
Staff were described as friendly and helpful, providing a positive service experience.
Location
8.6
Good location with easy access to transport and amenities, praised repeatedly.
Room Quality
7.06
Rooms often noted as small and cramped for families, with mixed sentiments regarding bathroom space.
Amenities
7.59
Amenities such as coffee machines and microwaves available, though some did not function properly.
Value for Money
7.05
Some reviews felt the pricing was high considering the room sizes and overall conditions.
Food and Beverage
7.9
Coffee and beverage provisions were mentioned, though not replaced consistently during the stay.
Overall Experience
8.56
Despite some drawbacks, overall experiences were described positively with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Modern Rooms with City Views
Enjoy the contemporary décor and stunning city views from the air-conditioned rooms at NOX Olympia. Each room is equipped with an LCD flat-screen TV, a work desk, and tea/coffee facilities for your comfort. The sleek private bathrooms feature complimentary toiletries and a hairdryer.

Convenient Location
Located just off Kensington High Street, NOX Olympia is a short walk from Earl's Court Arena and Kensington (Olympia) Tube Station. Explore the vibrant surrounding area filled with a variety of dining options, high-street shops, and entertainment venues.

Nearby Attractions
Discover London's attractions with ease - from the iconic Westminster just a 20-minute Tube ride away to the Westfield Shopping Centre and Hyde Park within walking distance. Don't miss out on the famous Japanese Garden at Blakes during your stay at NOX Olympia.

Book your stay at NOX Olympia now for a memorable London experience!

Important information:

Please note that a valid photo ID corresponding to the name on the booking are required at check-in. Group bookings of 3 or more rooms are prepaid and non‑refundable.

Flexible rates do not apply and will be adjusted after booking. If the revised terms are declined, the cancellation will be free of charge. Standard check‑in is from 15:00, and check‑out is by 11:00.

Please note that an additional charge of £25 per hour will apply for Early check in from 12 noon and late check-out until 14:00.

All requests for check-in and check-out outside of scheduled hours are subject to approval by the property.

Reception is open daily from 11:00 to 22:00. A self-check-in kiosk is available outside reception hours.

Baby cots are available on request for £25 per night, subject to availability and prior confirmation by the property. Extra beds are not available. Please inform the property in advance of your estimated arrival time using the special requests box when booking or by contacting the property directly with the details provided in your confirmation.

Guests arriving after 11:00 will receive check-in instructions before arrival. Quiet hours are between 23:00 to 08:00 .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for £45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1809 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.9
Overall Experience: 8.56
Q
Qihui extended_group gb
9
Really nice
Pros:

Location and cleanliness

Cons:

Small sink

2026-07-25 via Nuitee
P
Puneet solo_traveller in
10
2026-07-23 via Nuitee
A
albalushi family_with_children om
7
Nice but very small room
Pros:

Everything was available in the room

Cons:

Very small space. And toilet very tiny

2026-07-23 via Nuitee
A
Andrea couple it
8
It was worth it and pleasant.
Pros:

The staff were exceptionally thoughtful, considerate, and friendly, especially Gesha, who immediately took care of our requests when we arrived and were unhappy with the room we had been assigned. She promptly helped us change rooms, and we were absolutely delighted with the new one.
In addition, the housekeeping staff were professional, efficient, and thorough. The room was spotless throughout our stay. Communication was easy, and both check-in and check-out were smooth and efficient, even with the self-check-in process.

Cons:

Our first impression was somewhat negative because the room we were initially assigned was not what we had expected. However, the staff resolved the issue immediately without any additional cost or hesitation. They treated us with respect and understanding throughout the process, turning what could have been a disappointing experience into a very positive one. As a result, we had no issues for the rest of our stay.

2026-07-21 via Nuitee
L
louise couple gb
10
Great stay, modern hotel, comfortable very clean and cleaned daily
Pros:

Perfectly located

Cons:

Only very slight negative WiFi isn’t great on the top floor which then effects the tv

2026-07-21 via Nuitee
A
Andrew solo_traveller gb
8
Did the job for the required purpose
Pros:

Very close to Olympia, which was my destination each day. Also very close to Kensington high street (walking distance).
Room was small but comfortable.

Cons:

It was as described but no more.
No complaints.

2026-07-20 via Nuitee
C
Christopher couple gb
10
2026-07-18 via Nuitee
S
Sakis couple gr
9
2026-07-18 via Nuitee
K
Kristaps solo_traveller gb
10
2026-07-18 via Nuitee
S
Sas21 solo_traveller it
10
2026-07-18 via Nuitee
D
Daniel couple gb
5
2026-07-17 via Nuitee
S
Sanjay solo_traveller gb
1
2026-07-17 via Nuitee
L
Lucy couple gb
10
2026-07-16 via Nuitee
D
David solo_traveller ch
6
Tout petit, peu de service, mais propre
Pros:

Bien équipé et propre, les chambres sont refaites à neuf, le personnel est serviable et aimable, Il est juste a coté d'une ligne de bus qui part toutes les 10 mns dans le centre

Cons:

Toute petite taille vraiment, pas de personnel en permance, n'ouvre qu'à partir de 11h00 donc n'arrivez pas trop tôt, et honnetement en cas d'incendie je saurais pas quoi faire

2026-07-15 via Nuitee
M
martin family_with_children ie
2
Not comfortable, disappointing.
Pros:

Location good

Cons:

Our Aircon didn’t work and it was extremely hot in London. We were told there were no other available rooms . We had a basement room and the fan provided was little use.

2026-07-15 via Nuitee
M
MARYLOU couple ca
5
Okay
Pros:

Location to trains and buses

Cons:

Small crowded/compacted rooms

2026-07-14 via Nuitee
M
Marie solo_traveller eu
6
Great location, rooms very tight for space
Pros:

Location was excellent, near tube station

Cons:

The room was so small, thankfully we weren't there much . Could barely get around the bed

2026-07-14 via Nuitee
P
Paul solo_traveller gb
10
Quality accommodation in good area
Pros:

Location and value

Cons:

Nil

2026-07-14 via Nuitee
O
Oliver solo_traveller gb
8
2026-07-13 via Nuitee
I
Irene solo_traveller es
7
2026-07-13 via Nuitee